Banquet On Call

Property: Sheraton Austin Hotel Austin, TX	Managed by: HEI Hotels & Resorts Norwalk, CT

Responsibilities for this Position

• 1. Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• 2. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• 3. Greet guests and respond to requests in a friendly and courteous manner.
• 4. Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• 5. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• 6. Replenish beverages as necessary, and check with guests for overall satisfaction.
• 7. Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• 8. Comply with attendance rules and be available to work on a regular basis.
• 9. Perform any other job related duties as assigned.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to operate beverage equipment, e.g., coffee maker.

• Must live in the local area or within commuting distance.

Compensation

Wage	Highly Competitive Wage
Hours	Full Time, Permanent

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Dental Insurance Disability Insurance Life Insurance Medical Insurance Vision Insurance

Matching 401k Plan Company Travel Benefits An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #99866 — Banquet On Call

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Sheraton Austin Hotel
701 East 11th. St. Austin, TX 78701	Phone  (512) 478-1111

Management

Managed by	HEI Hotels & Resorts - Norwalk, CT
Owned by	HEI Hotels & Resorts

Property Description

Welcome to the Sheraton Austin Hotel! Featuring distinctively modern architecture and majestic views of downtown Austin, we combine the warm, friendly service with a prime location. A landmark situated in the cultural heart of Austin, Texas, we are next door to the famed Capitol and just steps from the University of Texas, the allure of the Sixth Street/Warehouse District, and Austin’s burgeoning business district. Coming to town for a meeting? We offer over 17,000 square feet of flexible space as well as High Speed Internet Access for a great, memorable experience. Enjoy the comfort of the Sheraton Austin Hotel and connect with our friendly team, turning our familiar location into your future destination. ================================= The atmosphere of our hotel is warm and comforting. Our associates take pride of their cultural diversity because we combine old tradition with contemporary trends. We continuously strive to be number 1.

Why People Like to Work for Us

We provide cross-training programs that would prepare our associates for advancement. We offer a fun environment with several benefits including free meals, uniforms and parking, paid vacation and sick time and associate discount worldwide. HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry. At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values. Join HEI and grow your career with the fastest growing hotel owner/operator in the world.

Property Statistics

Year built 1986 Last year renovated 1997 Number of rooms 365 Meeting rooms 16 Number of employees 180		Our top markets    Government  Corporate Peak season Spring & Summer

Food & Beverage Outlets

Restaurants  Mexican  Regional American

Lounges  Lobby  Lounge  Piano

Amenities

Hotel Amenities
1 Outdoor Pool 1 Fitness Facility 1 Gift Shop Business Center	Concierge services High Speed Internet-All Rooms In-room coffee/tea Newspaper (Mon-Fri)

Internet Links

Sheraton Hotels & Resorts http://sheraton.com/austin

How to Apply

Job #99866 — Banquet On Call

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.