The “Power of One” is the key component of the Omni Hotels’ company culture: it’s the way we work. Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One service code.
Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Responsibilities for this Position
Prepare, deliver and
service orders. Must have complete knowledge of service time,
menu, and specials. Responsible for each guest check and
co-ordination of tables/trays pick-ups. Responsible for set-up,
delivery and presentation of VIP and other guest
amenity. Complete all side duties as assigned and must minimize
breakage. Organize Room Service area. Responsible for the
daily inspection and replenishment of guest room refreshment
centers.
Requirements
Good command of the
English language. Outgoing, and friendly personality. Excellent
customer service skills and proper telephone etiquette. Must be
able to walk and stand for the duration of a shift. Must be able
to carry trays and push room service tables. Experience in food
and beverage sales as well as knowledge of the Micros system is a
plus. Reliable transportation required. (Must be flexible with
hours you must be able to work as early as 5AM and as late as
2:30AM) (Must beTip Certified)
Benefits
As a member of the Omni Hotels team, our associates can earn eligibility for:
Southern Hospitality Meets Cosmopolitan Elegance at this Luxury Atlanta Hotel
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Luckie Marietta District , this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the nearest hotel to the Georgia Dome. For convenient arrivals or departures, Atlanta Hartsfield International Airport is a mere 15-minute commute (12 miles).
Planning a meeting or wedding in Atlanta? Our prime location and luxurious facilities will create a memorable event. Learn more about our meeting facilities or how to plan your Atlanta wedding reception at the Omni Hotel at CNN Center.
Atlanta Fine Dining at the Prime Meridian Restaurant
Whether you’re searching for a light bite or a romantic dinner by candlelight while visiting Atlanta, sumptuous food or a refreshing cocktail is always on the menu at the Omni Hotel at CNN Center.
Why People Like to Work for Us
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Awards
Awards and Accolades
The Omni Hotel at CNN Center received national recognition for Best Event Production of the Year by the National Association of Catering Executives in 2009.
The Omni Hotel at CNN Center was named "Best Place to Work" by Georgia Trend Magazine in 2009.
Elite Meetings officially named the Omni Hotel at CNN Center an "Elite Certified" hotel in 2009, an independent endorsement by the Elite Meetings Advisory Board.
The Omni Hotel at CNN Center is an award-winning four-diamond hotel.
The Omni Hotel at CNN Center was selected as an Editor’s Pick by Professional Travel Guide.
Property Statistics
Year built
1974
Number of rooms
1,070
Sq. ft. of meeting space
120,000
Banquet capacity
2,200
Food & Beverage Outlets
Restaurants
Bistro
Coffee Shop
Fine Dining
International
Lounges
Lobby
Amenities
Hotel Amenities
Fitness and Leisure
Complimentary full-service health club
Outdoor heated pool
Tanning deck
Get Fit Kit, in-room exercise kit (available at the front desk)
Natural Body Spa located in the health club
CNN Studio Tour located within hotel complex
Running and walking trails at Centennial Olympic Park
Guest Services
The Power of One ® - Excellence in Service
ATM
Salon
Business center (open 7 am – 7 pm daily)
Check cashing
Coffee shop
Concierge
Currency exchange
Cyber Café automated 24 hours
Dry cleaning and laundry service (same day)
Evening turndown service (upon request)
Express check-in/check-out
Full-service restaurant
Guest room dining (24-hour)
Gift shop
High-speed wireless Internet access
In-room fitness
Lounge
Newsstand
Omni Sensational Kids Program
Pets under 25 lbs. allowed ($50 non-refundable fee)
Postal services
Safe deposit box located at front desk
Shoe shine stand
Translation services
Twice-daily housekeeping (upon request)
Wheelchair access, Braille signage, in-room strobe fire alarms