OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Responsibilities for this Position
The Driskill Hotel, managed by Destination Hotels & Resorts and located in downtown Austin, is a four-star, AAA four-diamond hotel that seeks to provide the finest in service, ambiance, and hospitality.
Built as the showplace of a cattle baron in 1886, The Driskill has long been Austin's Grande Dame and a center for politics and high society.
Today, The Driskill offers deluxe accommodations and five-star dining in true Texas luxury.
It stands apart as a landmark of refined hospitality with a rich appreciation of the past and an elegant vision for the future.
The Driskill strives to maintain a working relationship with community organizations to ensure the growth and welfare of Austin and its citizens.
It is the role of the staff at The Driskill to maintain a distinguished national and international reputation.
The Driskill is a member of Historic Hotels of America.
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OVERVIEW OF RESPONSIBILITIES:
Maintains proper and adequate set-up of the bar on a daily basis: beer, wine spirits, paper products, straws, stirrers and condiments.
Monitor inventory.
Keep bar stocked and clean. Follow side-work sheet.
Provide excellent service to guests and assist promptly. Greet guests, promote and up-sale order drinks.
Mix drinks for servers according to standard recipes.
Familiarity with the wine list and the stemware and appropriate garnishes used.
Follow procedures as outlined in employee manual as well as cash bank procedures. Jigger-pour, making drinks for servers only when rung in on Micros.
Ring up tickets and orders and present to guests within 2 minutes of request.
Handle all checks and cash according to property procedures. Ensure accurate handling of money for cash-paying guests.
Be knowledgeable of the menu for guests ordering at the bar.
Ensure the consistency in the presentation and recipes of all cocktails.
Be familiar with and enforce all policies related to liquor liability laws.
Be familiar with all property amenities and services
At the end of each shift, lock up and store all beverages. Place perishable items back in proper storage areas. Secure bank and drop daily deposit.
Attend all mandatory meetings and required training.
Follow and comply with all State, Federal and local liquor laws and regulations related to serving alcoholic beverages to minors and intoxicated guests.
Comply with safety procedures and regulated mandated by OSHA, State and Federal Laws and by the company policy.
NOTE:
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
MINIMUM REQUIREMENTS
High school diploma or equivalent.
Three years bartending experience in upscale bars/restaurant.
Extensive wine knowledge
Pleasant personality
Cash handling experience
Ability to resolve guest complaints and issues to ensure 100% guest satisfaction
Must have current TABC certification.
Must maintain a neat, clean and well-groomed appearance according in compliance with the hotel’s policy.
JOB KNOWLEDGE AND ABILITY
Ability to demonstrate knowledge of food and beverage preparation.
Basic mathematical skills are required for all cash handling positions.
Excellent communication skills. Must have good English verbal and written skills to process requisitions, balance daily sheets, count vouchers, etc.
Ability to use hands in order to use knifes, prepare garnishment, pick up glassware and bottles, scoop ice, mix drinks.
Sufficient manual dexterity in hands to write, operate keyboard, enter, open and close check orders in Micros system. Ability to operate cash register, ability to handle and grab bills and coins.
Ability to reach overhead to grab glassware, bottles, and other items needed for the preparation of food and beverages.
Ability to present item menus, remember and recite specials or other information as indicated by supervisors or management.
Ability to stand and work for long periods of time in confined spaces.
Ability to lift boxes, trays or other equipment of up to 50 lbs.
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
The Driskill Hotel, managed by Destination Hotel & Resorts and located in downtown Austin, is a four star, AAA four-diamond that seeks to provide the finest in service, ambiance and hospitality.
Built in 1886 as the showplace of a cattle baron, The Driskill Hotel in Austin, Texas has long been Austin's Grande Dame and a center for politics and high society.
Today, The Driskill Hotel offers deluxe accommodations and five-star dining in true Texas luxury. It stands apart as a landmark of refined hospitality with rich appreciation of the past and an elegant vision for the future.
The Driskill strives to maintain a working relationship with community organizations to ensure the growth and welfare of Austin and it's citizens. It is the role of the staff at the Driskill to maintain a distiguished national and international reputation.
The lobby of The Driskill Hotel sets the initial tone of comfort and elegance with three-story columns framing a marble floor and stained-glass dome ceiling.
Guests select from 188 rooms and suites distributed between the Historic Wing - with soaring ceilings, elaborate woodwork and balconies- and the Traditional Wing, built in 1929 and featuring art deco styling and the colors of the Texas Hill Country.
All accommodations at The Driskill Hotel include original art, ornate beds, dramatic draperies and high-speed Internet access. The opulence continues in theme suites such as the Cattle Baron's Suite, the Yellow Rose Bridal Suite and the Renaissance Bridal Suite.
Under the direction of Executive Chef Josh Watkins, the renowned Driskill Grill and 1886 Café & Bakery add to the The Driskill Hotel's status as a favored gathering place, while its grand function rooms impress delegates with their high-tech capabilities and elegant appointments.
A well-equipped Business Center takes care of everyday office needs and a Fitness Studio addresses guests' physical well-being with workout areas, a stretching room, two massage tables and a sauna.
Hospitality as a fine art requires experience, attention to detail and discretion. At The Driskill Hotel in Austin, Texas, the staff strives to make every moment of every visit a masterpiece.
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Casual/3 meal