HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving... yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded. Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level. An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Responsibilities for this Position
PROPERTY OVERVIEW
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The Hilton San Diego Mission Valley hotel is within walking distance of the San Diego Trolley and near all major freeways, with a beautiful Mission Valley location.
We recently completed an $11 million renovation of the entire hotel, which has 349 guestrooms and 20,000 square feet of flexible event space.
Our associates are part of a cohesive team dedicated to our collaborative success.
The Hilton San Diego Mission Valley is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.
JOB DESCRIPTION
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Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Hotel experience preferred.
Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker.
Ability to stand for long periods of time.
Must have the ability to communicate in English.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
BENEFITS - HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most importan
FOR YOUR PHYSICAL AND MENTAL WELLNESS we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits.
FOR YOUR FINANCIAL WELLNESS HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability.
In addition, our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer
The recently renovated Hilton San Diego Mission Valley hotel, nestled in the Mission Valley hillside, offers a relaxing and welcoming atmosphere. In the heart of San Diego, California, this Hilton San Diego hotel is perfect for your next visit to sunny Southern California.
Our San Diego, California hotel in Mission Valley is located just minutes from these renowned attractions:
SeaWorld
The world famous San Diego Zoo
The San Diego Convention Center
Petco Park and Qualcomm Stadium, home of the San Diego Padres and Chargers
The historic Gaslamp Quarter
The University of San Diego, San Diego State University and the University of California San Diego
Our reinvented guestrooms at the Hilton San Diego, CA hotel in Mission Valley, California are spacious and comfortable with modern furnishings and décor. They feature upscale amenities including dual-line telephones, Crabtree & Evelyn La Source® bath amenities, and high-speed Internet access. The Hilton Mission Valley San Diego hotel offers complete meeting, banquet and wedding planning services featuring flexible meeting space and the latest audio/visual technology. Enjoy our executive level accommodations and an exceptional dining experience at STISH, the perfect marriage of steak and fish for both the business and leisure traveler. Luxurious accommodations with award-winning hospitality and service - travel should take you to... The Hilton San Diego Mission Valley, California hotel!
Travel should take you places™.
Guest Accommodations
Behold the luxurious decor of these beautifully appointed rooms. Our breeze beach tones entice you to relax and enjoy your visit. Unwind on our luxurious ''Hilton Bed'' with soft upgraded linens, Serta Suite Dream Mattress and assorted fluffy pillows. Also wake to your choice of music including your own MP3 on our state of the art Hilton Alarm Clocks. Indulge in Hilton's very own Crabtree & Evelyn bathroom products for your personal comfort. If your travel brings you here to conduct business, share time with a loved one, or create memories with your family you can do it all in comfort here at The Hilton San Diego Mission Valley!
Dining
We offer an extensive and varied Breakfast, Lunch and Dinner menus that are sure to suit any taste. For those with a tight morning schedule, we also have a full breakfast buffet available daily as well.
STISH ” One bite and you’ll be hooked”.
This restaurant, which derives its name from “steak and fish”, wow diners with a hip and lively setting usually associated with downtown San Diego. Our culinary team makes quality their main ingredient by utilizing only the fresh, local ingredients with a mix of traditional and non-traditional dishes.
“STISH Liquid Adventures...”_ Our mixologists are committed to crafting cocktails that display rich, vibrant, and unique flavor profiles using only the freshest local juices, fruits, herbs, and purees. We are proud to offer both a fine selection of recognizable and forgotten “Old School” librations along with cocktails represents today’s culinary approach to the art of the cocktail.
Hotel Groups & Meetings
The Hilton San Diego Mission Valley is ideal for corporate training sessions, sales meetings, executive board retreats and other special event.
This hotel is 100% non-smoking.
Why People Like to Work for Us
HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry.
At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values.
Join HEI and grow your career with the fastest growing hotel owner/operator in the world.