Sales Manager

Property: Hilton Indianapolis North Hotel Indianapolis, IN	Managed by: HEI Hotels & Resorts Norwalk, CT

Why You Want to Work for Us

HEI views our associates as our greatest resource, and we hire and develop the best.
We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests.
Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving... yet stable, consistent, enduring.
It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential.
And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.

Scope of this Position

• PROPERTY OVERVIEW
• =================
• The Hilton Indianapolis North is located on the North Side of Indianapolis directly off Indiana Interstates 69 and 465, just minutes from downtown with bus lines stopping directly behind the hotel.
• The Hotel offers 215 guest rooms and 16,772 square feet of meeting space.
• Our associates are part of a cohesive team dedicated to our collaborative success.
• The Hilton Indianapolis North is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.
• JOB DESCRIPTION
• ================
• SMERF / Government POSITION:
• Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.
• Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Comply with attendance rules and be available to work on a regular basis.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
• Attend trade shows, community events and industry meetings.
• Knowledge of market trends, competition and key customers of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• High school or equivalent education required. Bachelor’s degree preferred.
• 1+ years of past hotel sales experience required.
• Experience in Catering & Room Sales
• Essential prior experience in the field of hospitality with specific experience in catering sales.
• Must have experience at a similar size and quality hotel.
• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market
• Ability to execute appropriate action plans.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Command of the English language both written and verbal.
• HEI Hotels and Resorts is an equal opportunity employer M/F/V/D

Compensation

Benefits

How to Apply

Job #128787 — Sales Manager

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Management

Property Description

Why People Like to Work for Us

Property Statistics

Food & Beverage Outlets

Restaurants  Casual/3 meal  Regional American

Lounges  Lounge

Amenities

Internet Links

Hilton Indianapolis North http://www.hilton.com/en/hi/hotels/index.jhtml ?moreDesc=true&ctyhocn=INDINHF

HEI Hotels & Resorts http://www.heihospitality.com

Map

How to Apply

Job #128787 — Sales Manager

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.