Come join a team of dynamic Catering professionals! Stanford's unique, non-traditional management style contributes significantly to its overall success. Stanford hires experienced managers and invests them with the authority and responsibility for day-to-day operations. Services and expertise that are normally too costly to exist within every hotel are available from the corporate office. These support services include project management, accounting support, sales and marketing support, information technology, Legal, Human Reources, landscape architecture and interior lighting design, among others. The results - lower overhead plus timely response to individual needs and rapid decisions for solutions. We take care of our people!
About the Management Team
This management team is built on a solid participative management style of operation. The Director of Sales & Marketing believes in letting her people have the freedom to get their job done with a minimum of intervention. The General Manager is fair minded, open and receptive to new and innovative ideas.
What Our Employees Say About Us
"I have never worked for a company before that maintains its properties so well." "The Company is great! We are constantly asked for our input to help guide the decision making process."
Training We Provide
We offer any number of opportunities for our associates in all management positions to take continuing education courses in their specific field of endeavor.
Typical Promotion Paths
Stanford Hotels has always looked internally to promote and improve people's careers!
How a Person Can Make an Impact in This Job
Being able to anticipate how to meet customer needs before the customer realizes they have a need. Knowing how important it is to do everything exactly on time. Being able to accommodate the customers that make and/or need last minute changes. Help create an atmosphere of creativity that enhances the customer experience.
Who Will this Job Appeal To?
Someone who enjoys a property that aggressively sells social and other catering functions.
A person who enjoys creatively developing innovative catering functions.
An individual who enjoys selling a property that professionally services groups.
Someone who wants to join a very progressive company.
An individual looking for promotion.
People who enjoy working at a property that takes an active role in the community.
The Ideal Candidate for this Position
Someone who has at least 5 years of catering management experience. A person who really understands and enjoys creating meetings and events that offer flair. Someone who sincerely wants to exceed customer expectations. A person who likes to work with other departments that are challenged by opportunities to give customers even more than they asked for.
Scope of this Position
In preparing for this position, candidate ideally will have worked in at least the following departments or positions: Catering Department
Requires a minimum of 5 year(s) of experience.
This position reports to: Director of Sales & Marketing
Must have experience at properties of similar size and quality.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Delphi experience is required.
Technical Requirements:
Maintain or exceed budgeted sales and profits in all catering areas.
Experience evaluating each piece of catering business to ensure business can be properly serviced.
Carefully review all contracted services to assure proper contribution to profits.
Understand role market fluctuations have on up-selling opportunities.
Re-book business before they leave.
Optimize room rental charges.
Monitor sales performance of Catering Sales Managers.
Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
Managerial Requirements:
Clear, concise written and verbal communication skills.
Ability to sell concepts and ideas to management, peers, and employees.
Maintain a good working relationship with guests, groups, and personnel from other departments.
Track record promoting an atmosphere of teamwork.
Use a "hands-on" approach to management.
Experience communicating, training, and managing multi-lingual staffs.
Instill a guest service attitude in all employees.
Instill a "can-do" attitude in employees.
Instill a calm, organized approach in all situations.
Business Skills:
Strong technical skills.
Excellent time management skills.
Work with limited support.
Strong organizational skills.
Good knowledge of computers.
Excellent listening skills.
Exceptional detail in follow-up.
Ability to produce consistent profits.
Follow/enforce company policies and procedures.
Assume responsibility/accountability.
Think creatively.
Consistently call on new customers and develop new business.
Involved with local community to develop business.
Educational Requirements:
BA/BS 4-5 year degree or foreign equivalency.
Compensation
Salary
Very Competitive Salary
Bonus
to 20% of salary, payable quarterly
Benefits
Paid Vacation
10 days after 1st year
Paid Sick Leave
6 days per year
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Dry Cleaning/Laundry
Free Parking
Meals
Employee Funded 401-k
Educational Assistance
Company Hotel Travel Discounts
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Conveniently located within the Warner Center in Woodland Hills
Enjoy the warm, Southern-California climate of the West San Fernando Valley.
With friendly hospitality and affordable accommodations to meet all your travel needs the Hilton Woodland Hills hotel offers the top tier service that our guests have come to expect; our convenient location at the Warner Center offers access to all that Metropolitan Los Angeles has to offer, while guest of the Hilton Woodland Hills hotel find shopping, restaurants, and businesses all within walking distance.
Hilton Woodland Hills Hotel Features:
326 spacious guestrooms and suites, with 37" LCD HDTV's and the Hilton Serenity Collection™
Our luxurious bedding from the Hilton Serenity Collection® features a pillow-top mattress, down-filled comforter, Touch of Down pillows and 250 thread-count sheets providing the ultimate sleep experience
Three Executive floors with upgraded amenities and private Concierge Lounge
High-speed Internet offered in all 326 guestrooms (fee)
Complimentary Local Shuttle within 3 miles of our Woodland Hills hotel
Complimentary Fitness Center by Precor®, stay fit with our Cybex, treadmills with Satellite TV, bikes, and ellipticals
Complimentary Business Center, open 24-hours to meet the needs of our busy corporate guests
Complimentary High-speed Internet access all public areas
Brasserie Restaurant offers a casual atmosphere to enjoy the fresh flavors of its California cuisine
Fitzgerald's Lounge offers a perfect spot to relax and enjoy a beverage or snack in a comfortable living room setting
Within walking distance are dining choices such as The Cheesecake Factory or Morton's Steakhouse and premier shopping including Neiman Marcus and Nordstrom
In-Room Dining available 24 hours a day
Our 17,000 square feet of divisible meeting space with an experienced catering staff to service your next meeting, banquet and social event
eEvents Booking for group travel is available and ideal for booking fewer than 25 guest rooms or for booking space for an all-day small business meeting, reunion, get-together or other special event
You will find our Hilton hotel near major Los Angeles attractions including Universal Studios and the Getty Center, Malibu Beach and Hollywood.
The Hilton Woodland Hills hotel is just off of the Ventura (101) Freeway within Warner Center in Woodland Hills, 25 miles northwest of downtown Los Angeles, California.
We are also close to neighboring communities like West Lake Village, Van Nuys, Sherman Oaks, Thousand Oaks and Chatsworth.
Guest Accommodations
Unwind in our oversized Standard Rooms, elegantly appointed with a wide range of amenities to make you feel at home. Choose a king bed or two double beds, or select a Corner Deluxe King Room for extra space and double the views of our landscaped grounds or the San Fernando Valley mountains. Upgrade to a room with a balcony and greet the day with fresh air and coffee from your coffeemaker.
State-of-the-art technology in all our guest rooms includes two dual-line telephones with voicemail, speakerphone, and auto wakeup. Surf the Web or check e-mail using high-speed internet access at your large work desk. And, 800 and calling-card phone calls are free.
For entertainment, select a pay-per-view movie on your cable television, or watch your favorite program on HBO®, CNN®, or ESPN®. You'll relax amidst stylish California décor. Refresh each day using deluxe Crabtree & Evelyn® toiletries in your marble-accented bathroom, complete with hair dryer. You'll find everything you need for an exceptional stay!
Dining
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Brasserie Restaurant
Begin your day with your favorite coffee drink at the Brasserie - our smoke-free, Lobby-level restaurant open for breakfast, lunch, and dinner. Try the Chef's Special or the fresh Catch of the Day - you'll be treated to sumptuous California cuisine. The Brasserie's casual elegance is ideal for intimate dining and business or social gatherings.
Fitzgerald's Lounge
Unwind and Relax in our comfortable living room setting in Fitzgerald's lounge. Appetizers and full menu available. Happy Hour Monday through Friday from 5:00 to 7:00 PM.
Meetings and Banquet Facilities
California business travelers can plan their next event in over 17,000 square feet of divisible meeting space with an experienced catering staff to ensure a stress-free environment! Our Largest Meeting Room: 5580 Sq. Ft.
For more information and details on our meeting and banquet facilities, please click on the Internet link at the end of this property profile entitled Webevent Planner and then on the menu bar for Meetings and banquets.
Welcome to the Hilton Woodland Hills hotel, we look forward to serving you!
Travel should take you places.™
Why People Like to Work for Us
Excellent Training Programs
Face Paced Environment
Employee Focused
Awards
Spirit of Pride Award Winner April 2004
Winner of Hilton Hotels "Renovation of the Year Award"
Property Statistics
Year built
1989
Last year renovated
2001
Number of rooms
326
Meeting rooms
17
Sq. ft. of meeting space
17,419
Banquet capacity
450
Number of employees
210
Our top markets
Corporate Group Leisure
Computer software
System 21, Delphi, Micros
Number of F&B outlets
2
Food & Beverage Outlets
Restaurants
Casual/3 meal
Lounges
Lounge
Amenities
Hotel Amenities
FOR YOUR COMFORT
Accessible
Air Conditioning
Balcony
Bathroom amenities
Bolster Pillow
Clock Radio w/ MP3 Connection
Connecting Rooms
Easy to Set Alarm Clock Radio
Evening turndown available
Guest room windows open
Lever Door Handles
Lower or Adjustable Closet Rod
Marble countertops
Non-Smoking
On-command movies
Roll-in Shower
Thermostat (adjustable)
TV-Cable
TV-Pay per view
TV-Premium HBO,CNN,ESPN
TV-Standard Network
Work Desk with Adjustable Lamp
FOR YOUR CONVENIENCE
24-hour housekeeping
Crabtree and Evelyn Amenities
Cuisinart Coffeemaker
Free 800 phone calls
Hairdryer
Hand Held Shower
High Speed Internet Access
High-speed internet access
Internet access in guest room
Iron
Iron/Ironing Board
Lighted closet
Modem
Newspaper Delivered M-F (Local)
Newspaper M-F (USA Today)
Telephone - Auto Wakeup
Telephone - Two Lines
Telephone - Two Phones
Telephone - Voice Mail
Telephone - with Dataport
FOR YOUR CONFIDENCE
Alarms - Audible
Audible alarms
Electronic Locks
Electronic locks
Electronic Smoke Detector
Fire sprinklers
Secondary Locking Device
Thumb Dead Bolt
Visual Strobe/Hearing Impaired
FOR YOUR BUSINESS CONVENIENCE
Audio/Visual Equipment Rental
Audiovisual packages
Business Center
Business phone service
Computer workstations
E-mail access
Express Mail
Fax
High-speed Internet service
Meeting Rooms
Modem
Office supplies
Photo Copying Service
Printer
Shipping/packaging
Shuttle to local businesses
Software: MS Windows/Office
FOR YOUR FAMILY'S COMFORT AND CONVENIENCE
Children's Menu
Cribs
High chairs
FOR YOUR COMFORT AND CONVENIENCE
Automated Teller (ATM)
Baggage Storage
Bell service
Direct billing available
Dry cleaning
Elevators
Executive Floor/Level
Express check-in/checkout
Fire alarms/sprinklers
Gift Shop
Guest Activity/Recreation Desk
Ice/Vending machines
Local Area Transportation
Lounge
Luggage Hold
Multi-Lingual Staff
News Stand
On-Site Convenience Store
Parking - self-park/valet
Room Service
Safety Deposit Box
Security staff on duty
Shuttle
FOR YOUR FITNESS AND RECREATION CONVENIENCE
Fitness Room
Spa Amenities
Guests enjoy complimentary access to the LA Fitness Center adjacent to the hotel.
Corporate
