Stanford's unique, non-traditional management style contributes significantly to its overall success. Stanford hires experienced managers and invests them with the authority and responsibility for day-to-day operations. Services and expertise that are normally too costly to exist within every hotel are available from the corporate office. These support services include project management, accounting support, sales and marketing support, information technology, Legal, Human Reources, landscape architecture and interior lighting design, among others. The results - lower overhead plus timely response to individual needs and rapid decisions for solutions. We take care of our people!
About the Management Team
The Director of Sales & Marketing is looking for a partner in directing the sales organization - someone who can take charge of the sales responsibility.
This management team is built on a solid participative management style of operation.
The General Manager is fair minded, open and receptive to new and innovative ideas.
What Our Employees Say About Us
"Our recent multi-million dollar renovation puts us in a class up there with the very best hotels in this area" Greg Langweg, General Manager
"The Company is great! We are constantly asked for our input to help guide the decision making process." Pam Domingo, Director of Rooms Division
"I have never worked for a company before that maintains its properties so well." Myles Burke, Director of Food & Beverage
Training We Provide
We offer any number of opportunities for our associates in all management positions to take continuing education courses in their specific field of endeavor.
Typical Promotion Paths
Stanford Hotels has always looked internally to promote and improve people's careers! This position is a newly created position due to the Regional Director of Sales & Marketing's recent promotion.
How a Person Can Make an Impact in This Job
By being a leader by example - book business and lead the sales team to do the same. By managing the sales team effectively to get to new market segments and/or improve on the mix of business from our existing sources of revenue.
Who Will this Job Appeal To?
Someone who focuses on everyday sales activities while still being part of the "big picture".
A person who appreciates a property and a company that sets realistic quotas and goals.
Some who likes selling a product or service that is recognized by their community as the best, or at least one of the top 2-3 properties/companies in the market place.
People who thrive at properties that drive sales.
Individuals that appreciate well maintained properties.
People who enjoy managing sales staffs.
The Ideal Candidate for this Position
The ideal candidate will have a proven track record as a hotel sales executive with knowledge on how to sell for a substantial meetings hotel and Executive Meeting Center. Someone who has been selling a hotel with at least 40,000 square feet of meeting space. Someone who understands the transient, corporate and government business market segments for a hotel.
Scope of this Position
Position will be responsible for supervising/managing/overseeing the following departments: Sales Department
In preparing for this position, candidate ideally will have worked in at least the following departments or positions: HOTEL SALES FOR GROUP AND INDIVIDUAL BUSINESS.
Requires a minimum of 2/3 year(s) of supervisory experience.
Requires a minimum of 5+ year(s) of experience.
Position is responsible for a budget approximating $30 million
This position reports to: Director of Sales & Marketing
Must have experience at properties of similar size and quality.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
Maintain sales awareness throughout property.
Monitor competition.
Consistently monitor results to goals.
Work closely with other Departments to formulate sound sales and marketing ideas.
Ensure customer satisfaction.
Knowledge of community and region.
Develop and promote trade and consumer sales programs, packages, etc.
Leadership Requirements:
Provide leadership to position the property to achieve the mission.
Provide leadership to the departments to achieve their goals and objectives.
Communicate the goals and objectives and inspire employees to achieve those goals.
Managerial Requirements:
Clear, concise written and verbal communication skills.
Ability to sell concepts and ideas to management, peers, and employees.
Experience making presentations in front of groups.
Maintain a good working relationship with guests, groups, and personnel from other departments.
Demonstrate team building experience.
Track record promoting an atmosphere of teamwork.
Demonstrate ability to lead by example.
Build morale and spirit.
Use a "hands-on" approach to management.
Solid career progression up through the ranks.
Experience training and cross-training employees.
Instill a guest service attitude in all employees.
Instill a "can-do" attitude in employees.
Business Skills:
Excellent time management skills.
Strong organizational skills.
Good knowledge of computers.
Strong customer service orientation and skills.
Excellent listening skills.
Exceptional detail in follow-up.
Ability to produce consistent profits.
Resolve problems.
Assume responsibility/accountability.
Create courteous, friendly, professional work environment.
Creative problem solving skills.
Ability to quickly evaluate alternatives and decide on a plan of action.
Think creatively.
Teach suggestive selling techniques.
Forecasting skills.
Solid skills selling and negotiating programs/projects.
Consistently call on new customers and develop new business.
Involved with local community to develop business.
Educational Requirements:
BA/BS 4-5 year degree or foreign equivalency.
Compensation
Salary
HIghly Competitive Salary
Bonus
to 20% of salary, payable quarterly
Benefits
Paid Vacation
10 days after 1st year
15 days after 5th year
Paid Sick Leave
6 days per year
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Dry Cleaning/Laundry
Free Parking
Meals
Employee Funded 401-k
Educational Assistance
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
The award-winning, Hilton Washington Dulles Airport Hotel offers the uncompromising accommodations and services of a luxury hotel, located just three miles from Washington Dulles International Airport (IAD) and 30 minutes from Washington DC.
Leisure and Business travelers at the Hilton Washington Dulles Airport Hotel will appreciate:
Complimentary Airport Shuttle to and from Dulles International Airport
Complimentary Local Shuttle within five miles of our Dulles Airport Hotel
Complimentary Business Center (is open 24-hours)
449 luxurious hotel guestrooms, including 155 ultra-modern business class rooms and 57 spacious Junior Suites
Business & Executive accommodations (155 rooms) with the Guestlink Systemª, allowing you to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma
Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower
Executive floors and Executive lounge available with upgraded amenities available
High-speed Internet is offered in all 449 guestrooms at a nominal fee
Complimentary High-speed Internet access on the lobby level
Precor¨ Fitness Center, 15,000 square foot health and fitness center complete with Cybex, treadmills with Satellite TV, bikes, and ellipticals
Indoor and Outdoor pools are available when your ready to play or relax
Old Ox Grille offers guests the finest in bistro-styled cuisine with delicious and creative menu selections
Cardinal Lounge offers a myriad of creative libations and great food
In-Room Dining available 24-hours a day
Atmosphere like no other hotel! 2008 Excellence in Landscape Grand Award Winner
eEvents Booking for group travel is available and Ideal for booking fewer than 25 guest rooms or for booking space for an all-day small business meeting, reunion, get-together or other special event
The Hilton Washington Dulles Airport hotel is located near the historic town of Herndon, VA, and popular Washington D.C. area attractions including:
The White House
Capitol Building
National Zoo, World War II Memorial
International Spy Museum
Holocaust Museum
Virginia Wine Trail
Annual Cherry Blossom Festival
Manassas (Civil War) Battlefield Park
The Smithsonian's National Air and Space Museum Steven F. Udvar-Hazy Center
Virginia's Center for Innovative Technology
Dulles Towne Center
Reston Towne Center
World-renowned Tyson's Corner (McLean, VA), Ashburn Ice House
Dulles Sportsplex
Leesburg Premium Outlets
The Barns at Wolf Trap
Nissan Pavilion
George Mason University
George Washington University
Georgetown University
Washington D.C. Convention Center
Redskins Park - home of the Washington Redskins
Verizon Center
Great Meadows
Play a round of golf at three nearby courses: Pleasant Valley Golfer's Club (Chantilly, VA), South Riding Golfer's Club and Reston National Golf Club.
Travel should take you places!ª
Guest Accommodations
Tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort!
The Hilton Serenity Collection™ is featured throughout each 400 sqare foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & Bath (Crabtree & Evelyn® La Source Bath Amenities).
Additional first class amenities include 27" TV, Hilton's Alarm Clock Radio with an MP3 connection, comfortable chair, large work desk, dual-line telephones with voicemail, iron, ironing board and hair dryer.
Experience the new standard of guestrooms only at the Hilton!
Dining
============= The Cardinal Lounge Experience a hint of Old Virginia with a contemporary edge. Wind down with a round of billiards with friends or end your day with a Cardinal Lager in our casually elegant atmosphere. A myriad of creative libations and great food await you... in the Cardinal Lounge, Dulles' Restaurant!
Old Ox Grille Dining at Old Ox Grille offers guests the finest in bistro-styled cuisine with delicious and creative menu selections.
Meetings & Banquets
Our convenient location, exceptional facilities, and expert staff make the Hilton Washington Dulles Airport the perfect choice for conventions, meetings and special events.
With 40,000 square feet of meeting space, the hotel features a spacious ballroom, formal dining room, banquet halls and breakout rooms.
Our professional catering and convention personnel will make your next meeting or personal function an unparalleled success.
Why People Like to Work for Us
Our professional and experienced staff is dedicated to providing exceptional service. We're committed to providing the "best workplace" to the "best candidates" who share with our vision of making every effort to ensure our guests experience exceeds their expectations.
Our management turnover was less than 10% last year
Our hourly turnover was less than 20% last year
Last year we promoted 5 managers
Last year we promoted 23% of hourly employees
We provide excellent training programs to prepare employees for advancement
Our guest comment scores rank us in the top 10% of our peer group
We provide cross-training programs.
Existing employees are notified each time a new position becomes available.
Awards
2007 Hilton Performance Excellence Award. - Hilton Washington Dulles was one of only eight recipients (of 280 North American Hiltons).
Lowest turnover in company last year
Second place in company on employee satisfaction
#1 in region 4th quarter in promoting hourly and management employees
980 out of 1000 on last inspection score
#2 in country on guest satisfaction
Property Statistics
Year built
1985
Last year renovated
2006
Number of rooms
449
Meeting rooms
21
Sq. ft. of meeting space
40,000
Banquet capacity
1,000
Number of employees
150
Our top markets
Transient Corporate Government
Peak season
Spring/Fall
Computer software
Delph/RMS/Micros/OnQ
Revenues
ADR
$125.00
Annual Revenue
$16MM
Rooms Revenue
$10.5MM
F&B Revenue
$4.5MM
Recreational/Other
$1.5MM
Market share
108%
Number of F&B outlets
2
F&B revenues split
Outlets Banquets
35% 65%
Food & Beverage Outlets
Restaurants
Casual/3 meal
Lounges
Lounge Other
Amenities
Hotel Amenities
GUEST ROOM AMENITIES
FOR YOUR COMFORT
Accessible
Air Conditioning
Alarm Radio
Black-Out Curtains
Clock Radio w/ MP3 Connection
Connecting Rooms
Easy to Set Alarm Clock Radio
Handicap Accessible by request
Hilton Serenity Bed
Hilton Serenity CollectionTM
In-Room Movie Channel
Lever Door Handles
Non-Smoking
On-Demand Movies
Thermostat (adjustable)
TV-Cable
TV-Pay per view
TV-Premium HBO,CNN,ESPN
TV-Standard Network
Video Games featured on TV
Work Desk with Adjustable Lamp
FOR YOUR CONVENIENCE
24 Hour Housekeeping
Bathroom Amenities
Coffee Maker
Crabtree and Evelyn Amenities
Hairdryer
High Speed Internet Access
Internet access in guest room
Iron
Iron/Ironing Board
Newspaper M-F (USA Today)
Remote-Controlled Television
Telephone - Auto Wakeup
Telephone - Voice Mail
Telephone - with Dataport
Telephone-with Speaker phone
FOR YOUR CONFIDENCE
Alarms - Audible
Automatic Door Closer
Electronic Locks
Electronic Smoke Detector
Scald Proof Shower/Tub
Secondary Locking Device
Thumb Dead Bolt
Wide Angle Door Viewer
HOTEL SERVICES & AMENITIES
FOR YOUR BUSINESS CONVENIENCE
The Hilton Washington Dulles Airport offers an extensive assortment of business amenities including HSIA in all guest rooms and "rated Government Secure" fibre optics in our meeting rooms and:
Audio/Visual Equipment Rental
Business Center
Business Phone Service
Complimentary Printing Service
Express Mail
Fax
Meeting Rooms
Modem
Photo Copying Service
Printer
Telex
FOR YOUR FAMILY'S COMFORT AND CONVENIENCE
We cater to the needs of your entire family. Take advantage of these on-site amenities that are especially helpful for those with younger children.
Children's Menu
Cribs
High chairs
FOR YOUR COMFORT AND CONVENIENCE
Our hotel in Herndon, Virginia wants to make your trip as effortless as possible. We offer our guests all of the following helpful services and features:
Automated Teller (ATM)
Baggage Storage
Beauty Salon
Concierge Desk
Elevators
Gift Shop
Laundry/Valet Service
Local Area Transportation
Lounge
Luggage Hold
Multi-Lingual Staff
Room Service
Safety Deposit Box
FOR YOUR FITNESS AND RECREATION CONVENIENCE
Travel is no reason to neglect a healthy lifestyle. As one of the top hotels in the Washington Dulles area, we provide deluxe fitness and recreation facilities equipped to keep up with any routine.
Transient
