OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Responsibilities for this Position
DESTINATION HOTELS & RESORTS is looking for an energetic, service-oriented breakfast/lunch Server for Shula's Steakhouse in our 4 star, 4 diamond luxury branded property, InterContinental Tampa.
A minimum of 1 year as a food server in a full service restaurant is required; fine dining service experience is preferred.
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The InterContinental Tampa is conveniently located in the Tampa Westshore business and shopping district, just three miles from Tampa International Airport and minutes from downtown Tampa and the Tampa Convention Center.
The hotel is within walking distance to the Westshore Plaza Mall and just a short drive from International Plaza Mall. For sports enthusiasts, we're within five miles of Raymond James Stadium, home of the Tampa Bay Buccaneers; Legends Field, spring training site of the New York Yankees; and the St. Pete Times Forum, home of the Tampa Bay Lightning and numerous concerts and special events.
Step inside the Intercontinental Tampa and enjoy the relaxed spirit of Florida's West coast.
Enjoy fine dining at Shula's Steak House and relax in Shula's No Name Lounge.
Enjoy spectacular views of Tampa Bay and a beautiful sunset from the ninth floor outdoor heated pool and exercise room.
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The hotel is comprised of 322 guest rooms, 12,000 square feet of flexible meeting space including a 5,000+ square foot Grand Ballroom.
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Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
DUTIES AND RESPONSIBILITIES:
Greet all guests and take beverage and food orders in a prompt and professional manner.
Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
May assist with other duties as assigned.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Basic reading and writing.
Food service experience with general knowledge of restaurant operations.
This job requires ability to perform the following:
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Carrying or lifting items weighing up to 50 pounds
Moving about the restaurant
Handling food objects; plates, trays, glasses, etc.
Bending, stooping, kneeling
OTHER:
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Basic math skills are frequently used when handling cash and credit.
May be required to work weekends and/or holidays.
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
After a $20 million renovation, the Intercontinental Tampa will be the newest luxury hotel in the bustling, upscale Westshore business & shopping district. Centrally located in the heart of Tampa, the hotel is 3 miles from Tampa Airport and 5 miles from downtown and the Convention Center. The Intercontinental Tampa is conveniently located to area attractions including Raymond James Stadium, Legends Field, The St Petersburg Times Forum and the beautiful Gulf Coast Beaches. World class shopping and dining are all within walking distance of the hotel.
The Intercontinental Tampa features 323 elegantly appointed guestrooms and 21,000 sf of newly renovated meeting space including two spectacular garden atriums; making the hotel the perfect location for meetings, events and social gatherings.
Among the many amenities our guests enjoy are; wireless Internet access, flat screen televisions, fully stocked refreshment bars, twice daily housekeeping service, airline kiosks and concierge services.
Enjoy snacks & refreshments in our lobby cafe, which includes built in business functionality to make it the ideal location for business or leisure. Relax with friends in Shula's Steak House or No Name Lounge where you will enjoy exceptional service in this world class restaurant created by legendary Miami Dolphins coach Don Shula.
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here!
Property Statistics
Last year renovated
2007
Number of rooms
322
Food & Beverage Outlets
Restaurants
Steakhouse
Lounges
Lounge
Amenities
Hotel Amenities
Analog Dial-up
Coffee/Tea Maker
Phone with Voice Mail
Work Desk w/ Lamp
ATM/Cash Machine
Bathrobe
Beauty Salon
CD Player
Color TV
Concierge Services
Cordless Phone
Desk Level Electrical Outlet
Dry Cleaning Pickup/Laundry
Free Morning Newspaper Delivered to Room
Gift Shop
Hairdryer
Health & Fitness Center (On-Site)
High-end Video Equipment
High-speed Internet Access
Ice Machine
In Room Movies - Pay Per View
In Room Movies - Premium Cable
In Room Video Check-out
Internet Browser TV
LANGUAGES SPOKEN BY HOTEL STAFF -Arabic, Croatian, Czech, English, German, Greek, Macedonian, Portuguese, Russian, Serbian, Slovak, Slovene, Spanish
Microwave Oven
Mini Bar
Mini Refrigerator
Newsstand
Number of Phones in Room - 2
Outdoor Pool
Safety Deposit Box available at Front Desk
Same Day Dry Cleaning
Scale
Shoe Shine
Sound System
Speaker Phone
Stereo
Telephone Jack Adapter Available
Turndown Service Cable / Satellite TV
Two-Line Phone
Unstaffed Business Center
Video Rental
Video Review / Checkout
Wireless Data Connection
WorldLink - Power and Phone/Internet Connector
Internet Links
InterContinental Tampa http://www.ichotelsgroup.com/intercontinental/en/gb/locations/ov erview/tampa
Steakhouse