HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving... yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded. Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level. An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Responsibilities for this Position
PROPERTY OVERVIEW
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The Dallas/Fort Worth Marriott Hotel & Golf Club is located just minutes from Sundance Square, between Dallas and Fort Worth, adjacent to the Texas Motor Speedway.
Overlooking a pristine, 18-hole Jay Moorish golf course, our AAA 4-Diamond hotel features 286 newly renovated guestrooms and 4,800 square feet of meeting space.
Our associates are part of a cohesive team, dedicated to the collaborative success of our incredible team.
The Dallas Fort Worth Marriott Hotel & Golf Club is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.
JOB DESCRIPTION:
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Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Check station before, during and after shift for proper set-up and cleanliness.
Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Operate the Point of Sale procedures to pre-check order and close out the check.
Present the check to guest promptly.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Maintain a professional appearance and manner at all times.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, service ware and menu items.
Ability to remember, recite and promote the variety of menu items.
Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift.
Ability to operate beverage and toast equipment.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Ability to operate a keyboard and learn Point of Sale procedures.
Must have the ability to communicate in English.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
BENEFITS - HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most importan
FOR YOUR PHYSICAL AND MENTAL WELLNESS we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits.
FOR YOUR FINANCIAL WELLNESS HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability.
In addition, our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer
Experience one of the Southwest's most exciting cities and join us at the Dallas Fort Worth Marriott Hotel & Golf Club at Champion Circle. A metropolis full of thrilling attractions, world-class museums and performing arts centers, Dallas is the ideal place for your next business or pleasure vacation and our Dallas Fort Worth hotel is situated in the midst of it all. Our hotel is located just minutes from Sundance Square, bursting with fine stores and restaurants, and the Texas Motor Speedway is right across the street. Overlooking a pristine, 18-hole Jay Moorish golf course, the Dallas Fort Worth Marriott Hotel & Golf Club features newly renovated guestrooms that offer a stylish blend of sleek design and cool colors accompanied by first-class service. Our Dallas hotel offers a full host of features for corporate travelers including impressive function rooms, and expert meeting planners and catering. Stay at the Dallas Fort Worth Marriott Hotel & Golf Club at Champion Circle for your next trip. Hotel Highlights
This hotel is nonsmoking
Minutes from Texas Motor Speedway, DFW Airport, University of North Texas, TCU
18-hole, par 72 course, newly redesigned by Jay Morrish, driving range, full-service pro shop
High-speed Internet access, business center, flexible meeting facilities, Express Check-in/Check-out
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Restaurants & Lounges
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Pub
Open for dinner
Blue Moon Bar and Lounge
Creekside Cafe
American
Open for breakfast, lunch and dinner
Breakfast, Lunch and Dinner
Drivers
Sandwiches
Open for lunch and dinner
Attached to Golf Club
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Business & Meetings
When every detail must be perfect, you can count on our advanced facilities and expert meeting professionals to deliver a productive and successful outcome.
Meeting Space Highlights
16 meeting rooms 22,000 sq ft of total meeting space Largest meeting room is Trinity Ballroom with maximum meeting space of 8,978 sq ft and maximum seating capacity of 880 Exhibition space on-site
Fine Dining
