Hilton Worldwide offers a variety of global opportunities within our portfolio of world renowned brands.
With more than 3,200 hotels in 77 countries, our Team Members are committed to delivering our brand promises to our customers.
At Hilton, you'll discover hospitality jobs whether you are a first time applicant or a career professional.
Our portfolio consists of well known brands representing market leadership in their respective segments of the industry, whether it's luxury or lifestyle brands to mid prices, extended stay or vacation ownership, Hilton has something for everyone.
The company owns, manages and franchises hotel brands including The Waldorf Astoria Hotels and Resorts®, Conrad Hotels and Resorts®, Hilton®, Doubletree®, Embassy®, Hilton Garden Inn®, Hampton, Homewood Suites®, Home2Suites by Hilton®, and Hilton Grand Vacations®
Come and explore a world of opportunities and join our dynamic team to help us achieve our mission to be the preeminent global hospitality company - the first choice of guests, team members and owners alike.
PROUD PART OF HILTON WORLDWIDE
The Waldorf Astoria Hotels and Resorts:
THE DESTINATION. THE DISCOVERY.
The Waldorf Astoria Collection is the curator of Distinct Destinations Discoveries for global connoisseurs.
Our legacy of social connection, discretion and invention is carried forward through the unique character of the locations we select, the exemplary service we provide, and the legendary experiences we create.
Our culture is inspired by the richness of distinct local cultures and the key Waldorf Astoria rituals we bring to each destination.
Our people and their global cultural expertise curate the mix for our guests to invite individual discovery and experience.
Individually, each destination brings a culture to life.
Collectively, the 19 properties in The Americas, Europe and the Middle East tell the story of individual passions and the lifetime of pursuit.
JOB SUMMARY
Greets and registers guests.
Checks guests out of the hotel.
Resolves guest challenges throughout their stay in the hotel.
Upgrades guests, and promotes hotel services and amenities.
Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs.
Promotes and administers Hilton Marketing Programs for arriving guests.
Ensures guest knows location of room, and arranges for team member to accompany guest to room.
Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensures statements are correct upon guest check-out.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Time Off
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k
Company Hotel Travel Discounts
An Equal Opportunity Employer
EEO/AA
Paid Time Off is a combination of holidays, personal days, sick days, and vacation time.
The Waldorf=Astoria is synonymous with the elegance and grandeur of New York City at its best.
The Art Deco style hotel occupies 81,337 square feet of prime New York real estate.
Recent renovations totaling in excess of $200 million have renewed the splendor that has made The Waldorf=Astoria a New York City landmark.
There are 1,400 guest rooms including 200 suites and 1,600 team members.
Hilton Hotels Corporation owns and manages The Waldorf=Astoria and is recognized internationally as a preeminent hospitality company...owning, managing and franchising hotels with several of the world's most recognized brand names. Hilton has approximately 1,800 hotels comprising 300,000 rooms in 50 states and the District of Columbia. In addidion, Conrad International Hotels are located in England, Ireland, Egypt, Belgium, Turkey, Hong Kong and Singapore.
Art Deco lobby make it society's place to be seen. "Here you are in what critics rate as arguably the best brunch in the United States. And it is truly a memorable occasion," Walter Glaser, food critic.
Dining at the Waldorf
====================== Peacock Alley - Modern and elegant, the stunning new Peacock Alley restaurant embraces the future and yet pays homage to the history of the Waldorf. Located in the heart of the bustling main lobby Peacock Alley's setting is opportune and ideal for getting a taste of a culinary experience or to host a special event in the private dining room. Featuring an upscale 103-seat restaurant, a 30-foot long bar, and a private salon, guests of Peacock Alley can choose from a distinctive lunch of small plates and traditional selections, to a prix fixe, an extraordinary a la carte dinner menu, and a sumptuous Sunday brunch.
Bull and Bear Steakhouse & Bar - With one of the most historic and well-recognized bars in New York City, this celebrated steakhouse offers a selection of fresh seafood and is the only restaurant on the East Coast serving the prime grade of USDA Certified Angus Beef®, the highest quality grade of beef available in the U.S.. At the polished mahogany bar enjoy specialty beers and generous cocktails. Located on the corner of 49th Street and Lexington.
Oscar's American Brasserie - Oscar's at the Waldorf= Astoria delightfully marries neighborhood gathering place and stylish brasserie with all of the amenities of one of New York's landmark hotels. For breakfast, an elaborate buffet is served along with an eclectic a la carte menu that includes Japanese cuisine and a Low Carbohydrate Breakfast. For lunch, diners can choose from an extensive a la carte menu. Located on the corner of 50th Street and Lexington Avenue.
Bars and Lounges
================= Peacock Alley Bar - The elaborate 30 foot long bar with tan leather bar chairs reveals cast-glass female silhouettes, commissioned by Brooklyn’s Flickinger Glassworks. A relaxing lounge area behind the bar reveals cozy seating, with a peacock mural reclaimed from the former restaurant. Join us for “The Debriefing Hour”, Monday through Friday, from 5:00 p.m. -7:00 p.m. and for live entertainment music Wednesday Friday and Saturday evenings.
Bull and Bear's legendary mahogany bar has been cited by The New York Times as one of the world's three greatest. Open from 4:00 p.m. to late night. Monday through Friday, from 5:00 to 6:00 pm, patrons gather for cocktails and the filming of “Happy Hour,” Fox Business Network’s live news show.
Oscar's Bar - Oscar's Bar scene begins early and ends late, offering popular drink specials at great prices.
Sir Harry's - Located just off the main lobby, offers traditional club ambiance with an elegant bar and seating around checkerboard tables.
Guerlain Spa
Adding to the hotel's already impressive list of amenities, The Waldorf= Astoria Guerlain Spa ensures a comprehensive luxury experience for every Waldorf guest.
Meeting and Conventions
With over a century of experience hosting state dinners, confidential board meetings and major corporate announcements, The Waldorf=Astoria has achieved an incomparable reputation for gracious hospitality and exacting service standards. Further enhancing this stature are its multi-million dollar technological capabilities, including direct-link satellite broadcasting and ultra-high-speed Internet access to support real-time videoconferencing.
Why People Like to Work for Us
The Waldorf=Astoria is commited to the selection, growth and development of talented people from both within and outside the Company to meet our current and future needs.
When you become a member of our team we train you for your current position as well as offer excellent training and development programs to enhance your skills for further development.
Awards
FAMOUS FIRSTS AT THE WALDORF=ASTORIA
At its opening, The Waldorf=Astoria was the largest hotel in the world.
The Empire Room, which was once the premier entertainment club in New York, helped launch the careers of Diana Ross and Frank Sinatra.
Ginger Rogers appeared in the first major film to feature a hotel, "Weekend at The Waldorf."
First hotel to abolish the "Ladies Entrance."
First to start the practice of having assistant managers in the lobby to greet and assist guests with their needs.
First hotel to be included in the lyrics of a Broadway show. The lyrics from Cole Porter's "Anything Goes" include, "You're a Waldorf Salad."
First to introduce room service.
The Waldorf Towers was the first to suggest people live permanently in private suites.
First hotel to give prominence to the Art Deco style in America. Today the exterior and interior design are acknowledged as masterpieces of this art genre.
The Starlight Roof, a jewel of decor and dining, was the first supper club to have a retractable roof.
The only hotel to be the residence of three five-star generals: Dwight Eisenhower, Douglas MacArthur and Omar Bradley. The five-star insignia is still displayed over the door of the "Eisenhower Suite."
Property Statistics
Year built
1931
Last year renovated
2002
Number of rooms
1,400
Meeting rooms
36
Sq. ft. of meeting space
65,000
Number of employees
1,600
Peak season
September - December
Computer software
Windows '97
Revenues
F&B Revenue
$80MM
Number of F&B outlets
7
Food & Beverage Outlets
Restaurants
Bistro Fine Dining Grill
Japanese Seafood Steakhouse
Lounges
Lobby Lounge Piano
Amenities
Hotel Amenities
DELUXE GUESTROOMS
Mini bar
High Speed Internet Access
Data Ports
Two-line speaker phones, with voice mail
Television with premium channels, international channels,and Lodgenet video
Complimentary weekday deliveryof USA Today
In room coffee and tea
In room safe
Work desk with lamp and chair
Comforter and pillows; triple sheeting
Marble bath or shower with amenities and hairdryer
Alarm clock with clock radio
24-hour housekeeping
In-Room or Zip out/Check out
SUPERIOR GUESTROOMS
Deluxe Guestroom amenities, plus most feature:
Twice-daily maid service with nightly turndown
Bathrobes
High Speed Internet Access access for a nominal fee
CONCIERGE LEVEL
Located on the 26th floor, our famed concierge level provides all Deluxe and
Business Class amenities, exclusive access to the Towers Astoria Lounge, plus:
Concierge service
Expedited checkout
Complimentary newspapers
Expanded continental breakfast
Non-alcoholic beverages and Honor Bar
PERSONAL SERVICES
Babysitting
Beauty Salon/Men's and Women's Hairstyling
Dry Cleaning, Pressing /Laundry/Valet
Express Registration Desk
Garage Parking
Gift Shop
Hearing impaired TDD usage is available through the front desk
Retail outlets - several to choose from
Safe Deposit Boxes
Travel and Transportation Desk
TECHNOLOGY SERVICES
Business Center - Centrally located in the South Lobby, The Business Center offers a complete range of technological, Internet, and business services 7 days a week.
Bistro
