The Executive Meetings Manager for this beautiful 450-room resort, featuring 28 meeting rooms and 41,000 sq ft of total meeting space, will be focusing 100% of their time on direct sales related duties.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
• Targets group accounts in the assigned geographic market and/or territory with an emphasis on proactive solicitation and account saturation
• Works collaboratively with off-property sales channels (Regional Sales Offices, Rep. Firms, etc..) to ensure sales efforts are coordinated, complimentary and not duplicative
• Responds to incoming group leads of 75 rooms or less peak within a timely manner
• Proactively identifies, qualifies, and solicits new business to achieve personal and resort revenue goals
• Closes the best opportunities for the Resort based on the market conditions and hotel needs
• Understands the overall market in which they sell (i.e.: competitors’ strengths and weaknesses, economic trends, supply and demand, etc.)
• Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction
• Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, trade shows, site inspections, etc.
• Effectively uses sales resources and administrative/staff support
• Generates contracts and creative proposals to meet customer needs
• Provides accurate, complete, and effective turnover to conference services
• Can develop clear and effective market plans and action steps
• Possesses effective communication skills
• Presents ideas, expectations and information in a concise, well organized manner
• Continues communications with group contacts before, during and after all meetings to encourage rebook of business or to solicit other business within account.
• Entertains group contacts while on property and in the marketplace. EMM’s may be required to entertain outside of normal office hours
• Represent Rancho Las Palmas Resort & Spa at functions which are related to the sales and marketing efforts of Rancho Las Palmas Resort & Spa
• Conduct site inspections, familiarization trips and other related functions to develop potential group business
• Prepares marketplace management plan once per year and follows through on plan throughout the year.
• Responsible for accurate documentation of all developments in the marketplace in Delphi and file
• Attend all meetings related to the group sales department
• Maintain the highest ethical standards while representing Rancho Las Palmas Resort & Spa
• Maintain a thorough understanding and direct knowledge of Rancho Las Palmas Resort & Spa’s primary competitors
• Achieve room night and revenue sales goals presented for each quarter.
EDUCATION and/or EXPERIENCE
Position requires that candidate have at least an associates degree, bachelors degree preferred, and/or three years or more of Catering Sales experience.
A Classic Shines Anew Among Palm Springs Hotels, In The Heart of Rancho Mirage.
Welcome to Rancho Las Palmas Resort & Spa – the Palm Springs hotel of choice for families and couples who seek a carefree retreat in the sun-kissed Southern California desert. Fresh on the heels of an incredible $35 million makeover, the new Rancho Las Palmas is classic Rancho Mirage re-imagined for the 21st century traveler, especially those with families. With Splashtopia our incredible two-acre water feature with its own lazy river, slides, pool and beach as the centerpiece of its renovation, Rancho is poised to corner the market on fun. Its bustling, central outdoor plaza connects guests to a world of activity: fine and casual dining, live entertainment, a 20,000-square-foot spa and renowned Yamaguchi Salon, 27 holes of classic desert golf, a 25-court tennis center, and four pools. The style of this carefree Palm Springs California hotel is easy and sophisticated and its location enviable – at the foot of majestic Mount Jacinto and directly across the street from The River, a dynamic entertainment, dining and retail area.
Rancho Las Palmas is Palm Springs at its laid-back best, and a true classic among golf and spa hotels in Palm Springs, California. Boasting the best location in Rancho Mirage, our hotel offers thoughtful amenities and services, comfortable accommodations with deluxe bedding, and numerous resort activities.
Why People Like to Work for Us
Some of today's most rewarding career opportunities are in the exciting hospitality industry, part of the global tourism boom. It is an industry constantly evolving to meet the needs of an increasingly sophisticated clientele, an industry with international opportunities.
As part of our commitment to our associates, we offer great associate benefits and keep our compensation competitive with other first class hotels in Southern California.
Rancho Las Palmas Resort & Spa - where exceptional talent create legendary moments.
Awards
Meetings Gold Key Hall of Fame Award Meetings & Conventions 2000, 2001, 2003 Pinnacle Award Successful Meetings 2000, 2001, 2002
Resort Connoisseur’s Choice Resorts & Great Hotels 2003 Four Diamond Award AAA 2000, 2001 Outstanding Hotel/Resort (Rammy’s) Rancho Mirage Chamber of Commerce 2000, 2002, 2003, 2005, 2006
Dining Best Sunday Brunch (Best of the Valley) The Desert Sun 2004, 2005
