OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Scope of this Position
WILD DUNES RESORT
Wild Dunes Resort is located within the 1200 acre, oceanfront gated, Wild Dunes Community.
The resort amenities include the AAA Four Diamond Boardwalk Inn, The Village at Wild Dunes®, villas and homes under management; two championship golf courses designed by Tom Fazio; 17 tennis courts; 11,000 square feet of indoor function space; fitness center with spa services; 2.5 miles of beach and multiple food and beverage outlets.
The resort is located just 25 minutes from downtown Charleston.
One of America's most beautifully preserved historic treasures, Charleston, South Carolina encompasses a 300-year heritage.
This Colonial port city features cobblestone streets, pre-Revolutionary War historic buildings, museums, classic arts venues, fine restaurants, shops and exciting nightclubs.
In addition to sightseeing, shopping and dining, visitors to Charleston discover that here, recreation comes in two forms: land and water.
On land, you can play world-famous golf and tennis.
In the water, you can fish, surf, kayak, ski or slide.
MISSION
Play an ongoing role in the creation, execution and refinement of profitable financial strategies designed to maximize opportunities for Wild Dunes Resort, while also ensuring excellence in the Company’s day-to-day financial accounting, reporting, analytical and planning functions, as well as the integration of best practices.
CRITICAL ATTRIBUTES
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APPROACHABILITY:
Dynamic and outgoing, yet down-to-earth, available and receptive.
Consistent, understanding and fair.
ADAPTABILITY:
Able to adjust to change, open to new ideas, willing to take on additional responsibilities and able to perform in a deadline driven environment.
Flexible and resourceful; “can-do” attitude.
Common Sense:
DISPLAYS INNATE INTELLIGENCE AND COMMON SENSE.
COMMITMENT:
Goal, growth and quality-oriented in his/her business approach.
Drives for results and success while actively and effectively serving as a role model for the company’s guiding principles.
COMMUNICATION SKILLS:
Has effective written, verbal and listening skills.
Shows respect and interacts with associates at all levels in a manner that is constructive and supportive.
Open-minded and empowering.
LEADERSHIP:
Proactive in defining roles and accountabilities, as well as in evaluating, mentoring, coaching and counseling members of the Resort finance team.
Sets a positive example and is a great motivator of people around key objectives.
PERSEVERANCE:
Drives through change and adversity by tackling tough challenges without hesitation.
Undaunted; maintains determination and resolve no matter how arduous the situation.
Works smart; doesn't burn out self or others
PERSONABLE:
Clearly enjoys working with and interacting with others.
Has a good sense of humor.
JUDGMENT AND FOCUS:
Keeps important priorities in the forefront and never loses sight of the “big picture”.
Carefully evaluates all of the factors and assesses the potential outcome before making a decision.
PROBLEM SOLVING:
Always part of the solution and not part of the problem.
Strives for continuous process improvement and best practices.
Is analytically astute and able to help maximize the value of the Resort.
Responsibility and accountability:
Demonstrates a sense of urgency and commitment in regard to deliverables and deadlines.
Highly responsive to owners, guests and employees.
Owns the work product and is committed to the quality, accuracy and timeliness thereof.
PURPOSEFUL:
Astute and pragmatic, able to set ego aside and focus on what’s best for the Resort’s owners, guests and employees.
INITIATIVE:
Takes the initiative in leading, communicating, offering service, and in solving problems.
VISION:
Forward-thinking; develops goals and plans that extend beyond current realities and capabilities.
REPORTS TO:
Wild Dunes Resort Area Director of Finance, with dotted line to Wild Dunes Resort Managing Director
DIRECT REPORTS:
Assistant Controller, Director of Purchasing, IT Director, Telecom Manager
DUTIES:
Strategic and day to day business partner to Wild Dunes Resort Managing Director (“MD”) and Area Director of Finance;
Business partner and mentor to all Wild Dunes Resort Operational Executives;
Maximize Wild Dunes Resort profitability and cash flow:
Ongoing review and analysis of all Wild Dunes Resort activities, organization, revenue and expenditures;
Cash management;
Foster and pursue strategic alignment and cooperation between Wild Dunes Resort and its stakeholders, as well as between the operational and support divisions within Wild Dunes Resort;
Proactive entrepreneurial change agent within Wild Dunes Resort, constantly seeking opportunities to improve and streamline existing and new operations;
Ensure that the highest ethical standards are maintained within Wild Dunes Resort in all of its dealings, in alignment with the DH&R guiding principles;
Oversee and manage all Wild Dunes Resort accounting functions;
All Wild Dunes Resort financial reporting functions, daily, monthly and annually;
Wild Dunes Resort Budgeting and Forecasting;
Preparation of Annual Financial Statements for Audit and Tax returns;
Accounting for Village HOAs;
Oversight of Wild Dunes Resort purchasing and warehouse functions;
Oversight of Wild Dunes Resort IT and Telecom functions
DETAILED RESPONSIBILITIES:
Close liaison with Sales and Revenue Management departments to ensure a full understanding and provide financial input on future business, rates and projections;
Review monthly financial statements in detail with Operating department heads, providing constructive criticism, financial training and practical assistance where required;
Assist Operating department heads with Inventory management where required and monitor inventory levels to match business activity;
Capital Expenditures:
Drive the Capital Expenditure plan with the Managing Director in concert with the Director of Facilities Management and Operating department heads to ensure best use of limited cash resources
Approve, track and ensure proper recording of all capital transactions, including improvement projects
Review and approve all Contracts before they are signed, and participate in all material Contract negotiations, ensuring that DH&R standards are followed;
Ensure that all reporting to DH&R is timely and accurate, including:
Daily revenue report
Daily Labor Report
Monthly Forecast update and reports
Monthly financial results and reports
Annual Budget
Cash management:
All cash movements tracked on a daily basis
Bank reconciliations maintained daily
Funding to subsidiaries is provided as needed
Weekly remittances to Lender escrow account
Monthly reporting to Lender
Review of month end reconciliations
Cash flow forecasting support to Director of Finance
Forecasts and Budgets:
Initiate and drive the annual Budget process
Work with Operating department heads in creating their budgets
Review Budget with MD and DOF, and adjust as required
Present Budget to DH&R and adjust as required
Initiate and drive the monthly Forecast process
Work with Operating department heads in updating their forecasts
Review Forecast with MD and DOF, and adjust as required
Report Forecast to DH&R
Load day by day revenue and labor for the following month for Budget and Forecast
Oversight of Accounting in conjunction with Assistant Controller:
Ensure accurate and complete daily capture and recording of Wild Dunes Resort revenues
Ensure accurate and complete daily capture and recording of all cash, credit card and credit transactions with customers
Review, approval and proper recording of all Purchase Orders issued to suppliers
Ensuring proper checking and approval of all supplier invoices, and accurate recording in accounts payable
Ensure monthly review and reconciliation of all supplier statements to the payables ledger
Monitor timely payment of suppliers using full credit terms
Ensure prompt billing of all customers with established credit
Ensure prompt collection of all receivables
Ensure accurate and timely monthly accounting for property management owner revenues and receivables
Ensure accurate and timely monthly and annual accounting for Village HOAs
Monthly credit meetings with A/R and applicable operating departments
Ensure prompt banking of all cash and check collections
Reconciliation and adjustment as required of all balance sheet accounts each month
Oversight of payroll manager running three company payrolls twice per month
Monitoring of benefit functions carried out by HR
Ongoing training and cross training
Purchasing:
High level oversight and support of the purchasing and warehouse functions
Ensure that Operating departments are given the best level of service that is economically possible
Management of inventory levels in line with business activity
F&B menu costing and potential tracking
Monitoring of old, slow moving and stale inventories
Maximizing Avendra usage where to Wild Dunes Resort’s advantage
Ensuring proper ordering, receiving and safekeeping controls and procedures
Liaison with F&B operational management to maximize profitability
Information Technology and Telecom:
High level oversight and support of IT and Telecom functions
Review and monitor new initiatives
Liaise with DH&R on proposed new systems and upgrades
Support capital needs
Ensure that Operating departments are given the best level of support that is economically possible
Ensure prompt billing of Resort customers and Telecom customers for Telecom services
Support liaison with major vendors
Assist with new or renewal of contracts
COMPENSATION
Wild Dunes Resorts and Destination Hotels & Resorts are committed to attracting the best-qualified Resort Controller and are willing to offer a compensation arrangement commensurate with this outstanding opportunity.
The package will be tailored for the final candidate and includes an excellent base salary plus incentive cash compensation, a full package of company-paid benefits, and relocation as appropriate.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
QUALIFICATIONS
The Resort Controller must have a minimum of 10 years of finance experience in the hospitality and real estate industry.
He/She must have a proven track record of success developing strong and innovative Finance organizations in a fast-paced resort environment.
Experience in resort development and homeowner associations is ideal.
Experience in large resort is required and experience with complex capital and debt structures is ideal.
An undergraduate degree in accounting is required; an MBA and/or CPA are preferred.
The Resort Controller must be an effective leader, an extremely well organized, take-charge professional who makes things happen, and who has a strong orientation to quality, accuracy, and timeliness.
The individual must have seasoned business savvy and be value-added, constantly maintaining a "big picture" perspective relative to long-term objectives as well as current Resort operations, performance, profitability and goal achievement.
At the same time, the Resort Controller must be detail-oriented; willing to roll up his/her sleeves and is hands-on whenever necessary.
He or she must have an analytical mind sufficient to assess business performance and opportunities, as well as to evaluate problems and develop solutions.
The Resort Controller must be a polished and dynamic team player, an open, willing communicator who is not uncomfortable or shy in dealing directly with challenging issues.
Effective communication is a key ingredient to success in this position.
The Resort Controller must also be professional and ethical, demonstrating personal integrity, loyalty, tact, sound judgment, openness and diligence. Specific additional qualifications include:
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Previous exposure to Golf, Membership, Property Management and HOA operations and accounting
BA or BS in Finance and/or Accounting
CPA a plus
Excellent Excel skills
Previous Oracle and Springer Miller experience a plus
Excellent written and verbal communication and presentation skills
Compensation
Salary
Highly Competitive Salary
Bonus
Yes
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Wild Dunes Resort is located on the northern tip of the Isle of Palms, a barrier island off South Carolina that's just 30 minutes from the charm and grace of historic Charleston.
This 1,600-acre oceanfront paradise features championship golf, nationally ranked tennis, one of the nation's top-ranked family recreation programs, extensive meeting facilities, over two miles of pristine beach and four outstanding resort restaurants.
Offering a wide choice of accommodations - from the luxurious Boardwalk Inn to lovely villas and exclusive homes with spectacular views of fairways, lagoons or the Atlantic Ocean - this exquisite South Carolina resort is the perfect choice for everything from romantic getaways to family vacations and business meetings.
Wild Dunes Resort, Charleston's Island Resort, is a full service resort located on the northern tip of the Isle of Palms, 20 minutes from downtown Charleston.
The Four Diamond-rated Boardwalk Inn offers 93 luxurious guestrooms and spacious suites, fine dining and elegant meeting space just steps from the beach. Situated in the heart of Wild Dunes Resort, the Boardwalk Inn is within easy walking distance of the resort’s recreational centers and conference facilities.
Wild Dunes offers a variety of spacious, beautifully furnished villas, cottages and homes with full kitchens and laundry facilities. Offering one to six bedrooms, and unsurpassed views of nature, all lodging is convenient to the resort’s world-class amenities, restaurants and meeting facilities.
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here! =======================================
Wild Dunes Resort
The Wild Dunes Resort is one of the premier employers in the area. We have one of the lowest turnover rates of resorts in this part of the country. We really train our employees so they are in tune with serving our guests.
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