OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Scope of this Position
The Driskill Hotel, managed by Destination Hotels & Resorts and located in downtown Austin, is a four-star, AAA four-diamond hotel that seeks to provide the finest in service, ambiance, and hospitality.
Built as the showplace of a cattle baron in 1886, The Driskill has long been Austin's Grande Dame and a center for politics and high society.
Today, The Driskill offers deluxe accommodations and five-star dining in true Texas luxury.
It stands apart as a landmark of refined hospitality with a rich appreciation of the past and an elegant vision for the future.
The Driskill strives to maintain a working relationship with community organizations to ensure the growth and welfare of Austin and its citizens.
It is the role of the staff at The Driskill to maintain a distinguished national and international reputation.
The Driskill is a member of Historic Hotels of America.
Responsible for corporate bookings without group rooms
Will assist with Conference Services groups as assigned, including all servicing, detailing and up selling.
ADDITIONAL FUNCTIONS:
Meets and exceeds catering booking pace goals.
Meets and exceeds conference services food & beverage incentive goals
Responsible for direct sales efforts in the corporate market, including prospecting
Answer incoming corporate inquiries via phone, internet/website
Utilize reader boards as a selling tool
Quote room rental and food and beverage to potential clients
Responsible for creating all catering contracts and catering/conference services BEO’s for assigned groups. This also includes maintaining and reporting all changes to events by utilizing the change log and distributing to all departments.
Work with Director of Catering and Executive Chef to create custom menus and proposals for clients in order to up sell
Manage all accounts in Delphi
Conduct site inspections for prospective clients and events
Handle walk-in inquiries
Have visible presence in the community, attend industry networking events to prospect for business
Follow up with clients and send thank you notes
Supervise banquet staff during event set up to make sure BEO is being followed. Responsible for greeting and welcoming clients prior to turning over to banquets.
Attend all assigned meetings such as BEO, Driskill leadership and OTT
Review banquet checks and billing for all events
Participate in Saturday office coverage as assigned
Contract outside vendors for clients (floral, music etc)
Create resume reports to distribute to all departments for all conference services groups and catering groups as needed.
Enforce sales contract for assigned groups. Make sure groups achieve contracted rooms and catering attrition.
Detail all assigned conference services groups booked by the sales department. This will include obtaining rooming lists, special check-in needs, amenities, valet, vendors and exhibitors
Work with audio visual department to oversee all clients audio visual needs
Manage “rooms only” groups as assigned.
Special projects per the Director of Catering.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
QUALIFICATIONS:
Computer literacy and the ability to utilize Word, Excel and department specific programs
Knowledge of Delphi and/or Springer-Miller systems
Must be able to work weekends and flexible hours
Minimum of four years hotel catering/conference services experience
Must exhibit all of the attributes of a Driskill leader as outlined in our Leadership Attributes, Mission Statement and other hotel documents.
Must be able to lead staff and handle guest relations. Will be responsible for maximizing hotel revenues while providing high levels of customer service.
PHYSICAL REQUIREMENTS:
Sitting for extended periods of time approximately 7 hours/day
Repetitive wrist and finger movement
Movement in and out of other positions
Lifting: rarely (20-25 lbs)
Compensation
Salary
Highly Competitive Salary
Bonus
Yes
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
The Driskill Hotel, managed by Destination Hotel & Resorts and located in downtown Austin, is a four star, AAA four-diamond that seeks to provide the finest in service, ambiance and hospitality.
Built in 1886 as the showplace of a cattle baron, The Driskill Hotel in Austin, Texas has long been Austin's Grande Dame and a center for politics and high society.
Today, The Driskill Hotel offers deluxe accommodations and five-star dining in true Texas luxury. It stands apart as a landmark of refined hospitality with rich appreciation of the past and an elegant vision for the future.
The Driskill strives to maintain a working relationship with community organizations to ensure the growth and welfare of Austin and it's citizens. It is the role of the staff at the Driskill to maintain a distiguished national and international reputation.
The lobby of The Driskill Hotel sets the initial tone of comfort and elegance with three-story columns framing a marble floor and stained-glass dome ceiling.
Guests select from 188 rooms and suites distributed between the Historic Wing - with soaring ceilings, elaborate woodwork and balconies- and the Traditional Wing, built in 1929 and featuring art deco styling and the colors of the Texas Hill Country.
All accommodations at The Driskill Hotel include original art, ornate beds, dramatic draperies and high-speed Internet access. The opulence continues in theme suites such as the Cattle Baron's Suite, the Yellow Rose Bridal Suite and the Renaissance Bridal Suite.
Under the direction of Executive Chef Josh Watkins, the renowned Driskill Grill and 1886 Café & Bakery add to the The Driskill Hotel's status as a favored gathering place, while its grand function rooms impress delegates with their high-tech capabilities and elegant appointments.
A well-equipped Business Center takes care of everyday office needs and a Fitness Studio addresses guests' physical well-being with workout areas, a stretching room, two massage tables and a sauna.
Hospitality as a fine art requires experience, attention to detail and discretion. At The Driskill Hotel in Austin, Texas, the staff strives to make every moment of every visit a masterpiece.
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Casual/3 meal