HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving... yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded. Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level. An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Scope of this Position
PROPERTY OVERVIEW
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The Sheraton Music City is located just minutes from all the attractions and activities that make Nashville a truly unique destination.
We offer 410 guestrooms and 32,000 square feet of flexible event space.
With a tradition of great southern charm and service excellence, we have created a guest experience that is unmatched in Nashville.
This commitment to a positive guest experience is recognized with our ten consecutive Meetings & Conventions Magazine's Gold Key Awards, as well as the following awards:
= Catering and Convention Services Team of the Year for Sheraton Franchise in 2006
= Ranked second place within Starwood for Meeting Planner Satisfaction in 2003
= Received Most Improved Associate Satisfaction Score within HEI Hotels and Resorts in 2005.
= Consistently ranked in top of class for overall Guest Satisfaction.
= Starwood "Sales Team of the Year for Midwest & Southeast Region, 2005"
Our associates are part of a cohesive team dedicated to our collaborative success, creating the best possible experience for our guests and associates.
The Sheraton Music City is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.
JOB DESCRIPTION
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Create the desired conference and meet clients’ needs through active communication, planning, and team leadership.
An understanding of both monthly forecasting and the annual budget process.
Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
Optimize room rental charges.
Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.
Actively participate in industry related organizations (NACE, MPI).
Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
Comfortable with hotel site inspections and client presentations.
Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
Excellent knowledge of computers, specifically Delphi, Word and Excel.
Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
Ability to work with outside vendors to ensure client satisfaction for all events/groups.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
Prior experience in the field of hospitality with specific experience in catering sales is essential.
Minimum of 1year within the Hospitality Industry required.
Must have experience at a similar size and quality hotel.
High School Diploma required; Bachelor’s Degree preferred.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
Knowledge of sales skills, revenue management, training, and motivation of peers.
Knowledge of hotel features, benefits, and competing hotels within the market.
Ability to execute appropriate action plans.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to work effectively under time constraints and deadlines.
Command of the English language both written and verbal.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Compensation
Salary
Highly Competitive Salary
Bonus
Yes
Benefits
Paid Vacation
Yes
Personal Leave
Yes
BENEFITS - HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most importan
FOR YOUR PHYSICAL AND MENTAL WELLNESS we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits.
FOR YOUR FINANCIAL WELLNESS HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability.
In addition, our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer
Enjoy a warm, southern welcome at the Sheraton Music City Hotel.
Connect with the heart of downtown Nashville at the Country Music Hall of Fame or experience the awe of The Grande Ole Opry. Spend a relaxing day at one Nashville’s beautiful state parks, the Adventure Science Center, or the home of President Andrew Jackson – The Hermitage. The Nashville International Airport is also just minutes away.
Gather with friends for a relaxed conversation in our beautiful open-air courtyard. Or swim to your heart’s content in our indoor and outdoor swimming pools. As evening falls, retreat to your spacious guest room or suite and step into the fresh air on your private balcony or patio.
Over 33,000 square feet of centralized and elegant meeting space invites groups of 20 to 1,300 for meetings, events, galas, and weddings. As the second largest freestanding convention hotel in Nashville, we are honored to be recognized with ten consecutive "Gold Key Awards" for meeting excellence from Meetings & Conventions Magazine.
Find all the comforts of home and spend time with loved ones at the Sheraton Music City Hotel.
Guest Rooms
The Sheraton Music City’s 410 comfortable guest rooms are recognized as the largest guest rooms in Nashville and offer a private balcony or patio for added enjoyment. With 56 suites and a well-appointed Club Lounge, we are ready to accommodate your VIP needs.
You’ll also enjoy thoughtful features like the Sheraton Sweet Sleeper(SM) Bed, High Speed Internet access, dual-line phones, in-room coffee and tea service, same-day dry cleaning, complimentary USA Today, and a generous workspace with ergonomic task chair. Premium television channels and video checkout are as simple as a touch of a button.
After a day of friends, family, or business, there is one more thing to savor at this Sheraton: the welcome of our guest rooms, which are completely smoke-free.
Features & Activities
Excellent service is a tradition at the Sheraton Music City Hotel. With a dedicated Guest Services Department, we are poised to exceed your every need. Interested in area attractions and activities? Take advantage of our full-service concierge. Available 24-hours a day, our front office personnel are always there to make your stay comfortable and problem-free.
Just try to match all the on-site recreational activities offered at the Sheraton Music City Hotel. To begin, we offer a complimentary full-service health facility with free weights, aerobic machines, whirlpool, and full locker room facilities.
Enjoy a swim in our indoor and seasonal outdoor pools after an invigorating workout or indulge yourself with a massage or other service from Adagio Spa Services. If you’re looking for more options, you’ll find a scenic jogging trail and great golf courses nearby. Our Nashville hotel puts all your favorite recreational activities within reach.
After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.
Dining
Whether beginning or ending your day, we invite you to bring your appetite to the Old Hickory Grill, where great upscale southern cooking is served with old-fashioned southern hospitality. Or kick back with your favorite beverage in the Veranda, our lobby lounge. Planning to stay in? No problem! Room service from our creative and experienced culinary staff is just a phone call away.
Meetings & Events
The Sheraton Music City Hotel has been the winner of 10 consecutive “Gold Key Awards” for meeting excellence from Meetings & Conventions magazine.
Our facility is the second largest freestanding convention hotel in Nashville with over 33,000 square feet of centralized and elegant meeting space.
With a total of 24 function rooms – all on one level – we can accommodate groups of 20 to 1,300 with style and ease.
Why People Like to Work for Us
HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry.
At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values.
Join HEI and grow your career with the fastest growing hotel owner/operator in the world.
Awards
What Our Guests Say About Us
My wife and I came to Nashville and stayed at the Music City Sheraton to celebrate our anniversary. After checking into our room we noticed that the location of our room would not be suitable for our stay. Most hotels would give guest a hard time about changing rooms at the spur of the moment. But I down to the front desk and spoke with Kyle and he was very helpful. He found an available room for the same rate that was in an ideal location of the property for us. Kyle was very pleasant and cooperative to the point that I really did not have to go into detail about the situation. We thank you for giving us a memorable stay for our first visit to Nashville TN and will look forward to booking with you on our next stay. HOORAH KYLE!!!--Benjamin.J
Awards
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Catering and Convention Services Team of the Year for Sheraton Franchise in 2006.
Ranked second place within Starwood for Meeting Planner Satisfaction in 2003.
Received Most Imporved Associate Satisfaction Score within HEI Hotels and Resorts in 2005.
Consistently ranked in top of class for overall Guest Satisfaction.
The Sheraton Music City Hotel has been the winner of 10 consecutive “Gold Key Awards” for meeting excellence from Meetings & Conventions magazine.
Property Statistics
Year built
1985
Last year renovated
2001
Number of rooms
410
Meeting rooms
24
Sq. ft. of meeting space
32,000
Number of employees
250
Computer software
M3 Accounting, Microsoft Office, Delphi, Galaxy, Micros, TimeSaver,
Number of F&B outlets
3
Food & Beverage Outlets
Restaurants
Coffee Shop Regional American
Lounges
Lounge
Amenities
Hotel Amenities
GUEST ROOM AMENITIES
High Speed Internet Access in All Guest Rooms (Charge)
The Sheraton Sweet Sleeper™ Bed
Balcony or Patio
Oversized Room
Suites Available
Iron/Ironing Board
Ergonomic Desk Chair
The Sheraton Sweet Sleeper Dog Bed Available
Wet Bar
In-Room Movies
Telephone
The Sheraton Sweet Sleeper Crib
Coffee Maker
Hairdryer
Non-Smoking Room
Accessible Shower and/or Bath
Bathrobes
Radio/Alarm Clock
Video Check-Out
Club Level Room Available
Smoke Detectors in Room
Deluxe Bath Amenities
Sofa Bed
Desk
Room with Sitting Area
Voicemail
Data Port
Room Service
Spacious Bathroom
Maid Service
Refrigerator
In-Room Video Games
Rollaway Beds
Disability Accessible Room
HOTEL SERVICES
Fitness Center
Indoor Heated Pool
Wireless High Speed Internet Access in Public Areas (Charge)
High Speed Internet Access in Business Center (Charge)
Copy/Printing Service
Laundry/Valet Service
Smoke Detectors
Safe Deposit Boxes
Medical Services Available
Sprinklers
Massage Treatments
Golf Courses Nearby
Vending Machine
Air Conditioned Facilities
Ice Machine
Bellstand/Porters
Disability Accessible Facilities
Non-Smoking Facilities
Luggage Storage
Doorman
Babysitting Service
Free Airport Transportation (Limited)
Concierge Service
Adagio Spa
Gift/Sundry Shop
Whirlpool/Hot Tub (Fitness Facility)
24-Hour Front Desk
Business Center
Valet Service and Free Self Parking Facilities
Outdoor Pool
Indoor Children's Pool
Spa Facilities
Internet Links
Sheraton Music City http://www.starwoodhotels.com/sheraton/search/hotel_detail.html ?propertyID=198
Coffee Shop
