OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Responsibilities for this Position
The Estancia La Jolla Hotel & Spa fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun.
We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
Your role will be integral to the success of our company.
We strive to create a work place culture that values family, work life balance and community.
We help develop our associates and provide support for them to grow their careers with DH&R.
We are located in the beautiful city of La Jolla.
We promote a great work environment, our associates are extremely proud to work here and of what we have accomplished!
ESSENTIAL FUNCTIONS:
To sell and serve beverages and food to guests in a professional and upscale manner.
Check and maintain proper set up and cleanliness of lounge and service station before during and after shift. Areas should be kept in top appearance at all times.
Meet and greet guests in a friendly and courteous manner and explain all specials, promotions and appetizers. Maintain excellent rapport with guests and stimulate sales through professionalism.
Input orders into Point of Sale system in a timely manner to inform bartender or kitchen an order was made.
Replenish beverages as requested, frequently checking back with guest to inquire about satisfaction. Anticipate guests needs and be alert to their signals.
Present the guest with the check promptly, thanking them and inviting them to return. Take care of any lounge checks that need to be transferred to the dining room.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
SPECIFIC JOB KNOWLEDGE, SKILL & ABILITY:
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Individuals must posses and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with property's service standards.
Knowledge of all recipes for all beverages and presentation of each.
Knowledge of food menu and serving abilities.
Ability to up-sell drink items.
Knowledge of check handling procedures.
Ability to remember, recite and promote the variety of menu items.
Ability to read, write and speak English to fully comprehend guest requests, memos, etc.
Ability to move through a crowded lounge to serve guests.
Able to carry trays weighing up to 20lbs.
Ability to handle money and make change for guests.
Ability to be a good listener and memorize guest drink orders.
Ability to be alert and attentive, pleasant and outgoing personality.
Ability to lift up to 40lbs.
QUALIFICATION STANDARDS:
EDUCATION:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities.
EXPERIENCE:
Cocktailing experience required.
LICENSES OR CERTIFICATES:
Food Handlers Card issued by San Diego County.
GROOMING:
All Estancia Professionals must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER:
Must be at least 21 years of age to serve alcohol.
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
A garden oasis, a warm summer breeze, a winding drive to the sea.
Estancia La Jolla Hotel & Spa.
A California Rancho-style coastal sensory retreat where tradition, environment and design blend to renew and inspire. Whether attending a meeting or conference in the Learning Retreat, visiting a company in nearby Golden Triangle or planning a spa getaway, Estancia La Jolla will delight your senses.
Near the beaches of La Jolla and Del Mar, close to San Diego's finest golf courses, including Torrey Pines and minutes from major attractions in San Diego, Estancia La Jolla is the perfect choice for family vacations, romantic getaways or the wedding of a lifetime.
Since the late 1800s, La Jolla has been a favorite vacation destination for visitors from around the world. With beautiful beaches, fabulous shopping and mild, sunny weather year-round, it is no wonder that visitors continue to flock to this seaside locale.
Just 5 minutes from Estancia La Jolla Hotel & Spa, La Jolla Village is the Rodeo Drive of San Diego! Featuring shops such as Armani, Nicole Miller, Ann Taylor and Tommy Bahama, shopping in La Jolla is pure delight.
After shopping, visit the Museum of Contemporary Art, or the Athenaeum Music and Arts Library. Just a short drive away, youll find the world famous San Diego Zoo, Sea World, LegoLand or La Jollas own Birch Aquarium. Choose from a myriad of golf options, most notably Torrey Pines Golf Course, also located in La Jolla!
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here!
Property Statistics
Year built
2004
Number of rooms
210
Meeting rooms
16
Sq. ft. of meeting space
26,000
Banquet capacity
400
Number of employees
167
Our top markets
Group Transient Leisure
Peak season
June - August
Computer software
Delphi Sales System
Revenues
ADR
$216.00
Number of F&B outlets
4
Food & Beverage Outlets
Restaurants
Casual/3 meal Fine Dining
Poolside Regional American
Lounges
Lounge Poolside Sports Bar
Amenities
Hotel Amenities
1 Outdoor Pool
1 Fitness Facility
1 Health Club
1 Spa
Concierge services
Dual Line Telephones
Data ports
In-room safe
Minibar
Newspaper (Mon-Fri)
TV with remote control, cable movie channels, in-room pay movies
Voicemail, high-speed internet access, 2-line speaker phones
Video messages, video account review, video check-out
Group