OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Scope of this Position
The Estancia La Jolla Hotel & Spa fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun.
We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
Your role will be integral to the success of our company.
We strive to create a work place culture that values family, work life balance and community.
We help develop our associates and provide support for them to grow their careers with DH&R.
We are located in the beautiful city of La Jolla.
We promote a great work environment, our associates are extremely proud to work here and of what we have accomplished!
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BASIC FUNCTION:
Assist in leading, managing and facilitating the needs of the entire Banquet Department staff, ensuring services and offerings are commensurate with guests’ expectations while consistently enforcing the established service standards.
ESSENTIAL FUNCTIONS:
(45%) Utilize established controls and systems to ensure all financial goals of are met, ensure all service standards are executed consistently and product and equipment offerings are according to specifications. Ensure all Food & Beverage associates are in full compliance of the hotel’s policies and procedures. Attend all pre & post-convention meetings.
(20%) Assist in the resolution of all procedural and convivial challenges inter-departmentally. Create staffing schedules to meet the expectations of the assigned functions. Meet with the Culinary, Conference and Catering teams to confirm any and all special service needs for all group functions. Assist in the setup of banquet rooms, monthly inventory, and collection of payments and ordering of supplies.
(20%) Conduct service and product training/ audits within the department on a regular basis, general maintenance & cleanliness throughout all meetings and functions spaces is executed daily. Complete all assignments on time, accurately and to the specifications as required or requested
(5%) Attend BEO meetings and departmental meetings as requested or assigned. Assist in selecting, training, supervising, disciplining and counseling of associates in accordance to Estancia La Jolla Hotel & Spa policies and procedures.
SUPPORTIVE FUNCTIONS:
Audits guests’ checks, department changes and files to ensure accuracy.
Assist in the creation and distribution of accurate written materials.
Ensures, menus are utilized according to Estancia La Jolla Hotel & Spa standards and policies.
Ensures all Food & Beverage associates are certified in both Food Handlers & “TIPS” classes.
Follow-up with guests from large parties and special events, by sending a thank you card and invitation to return.
Distributes daily to the General Manager, Executive Chef and Food & Beverage Director, an electronic Food and Beverage report covering all outlets financial activities.
Performs other duties and responsibilities as assigned or required.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school graduate or equivalent.
Two years in a Banquet supervisory or management capacity.
Strong organizational skills.
Ability to think clearly in an active work environment.
Detail oriented.
Exceptional follow through and follow-up skills.
Ability to maintain a calm and positive demeanor a a sometimes stressful work environment.
Luxury property and 4 Star / 5 Star experience preferred.
Compensation
Salary
Highly Competitive Salary
Bonus
Yes
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
A garden oasis, a warm summer breeze, a winding drive to the sea.
Estancia La Jolla Hotel & Spa.
A California Rancho-style coastal sensory retreat where tradition, environment and design blend to renew and inspire. Whether attending a meeting or conference in the Learning Retreat, visiting a company in nearby Golden Triangle or planning a spa getaway, Estancia La Jolla will delight your senses.
Near the beaches of La Jolla and Del Mar, close to San Diego's finest golf courses, including Torrey Pines and minutes from major attractions in San Diego, Estancia La Jolla is the perfect choice for family vacations, romantic getaways or the wedding of a lifetime.
Since the late 1800’s, La Jolla has been a favorite vacation destination for visitors from around the world. With beautiful beaches, fabulous shopping and mild, sunny weather year-round, it is no wonder that visitors continue to flock to this seaside locale.
Just 5 minutes from Estancia La Jolla Hotel & Spa, La Jolla Village is the Rodeo Drive of San Diego! Featuring shops such as Armani, Nicole Miller, Ann Taylor and Tommy Bahama, shopping in La Jolla is pure delight.
After shopping, visit the Museum of Contemporary Art, or the Athenaeum Music and Arts Library. Just a short drive away, you’ll find the world famous San Diego Zoo, Sea World, LegoLand or La Jolla’s own Birch Aquarium. Choose from a myriad of golf options, most notably Torrey Pines Golf Course, also located in La Jolla!
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here!
Property Statistics
Year built
2004
Number of rooms
210
Meeting rooms
16
Sq. ft. of meeting space
26,000
Banquet capacity
400
Number of employees
167
Our top markets
Group Transient Leisure
Peak season
June - August
Computer software
Delphi Sales System
Revenues
ADR
$216.00
Number of F&B outlets
4
Food & Beverage Outlets
Restaurants
Casual/3 meal Fine Dining
Poolside Regional American
Lounges
Lounge Poolside Sports Bar
Amenities
Hotel Amenities
1 Outdoor Pool
1 Fitness Facility
1 Health Club
1 Spa
Concierge services
Dual Line Telephones
Data ports
In-room safe
Minibar
Newspaper (Mon-Fri)
TV with remote control, cable movie channels, in-room pay movies
Voicemail, high-speed internet access, 2-line speaker phones
Video messages, video account review, video check-out
Group