HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving... yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded. Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level. An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Responsibilities for this Position
PROPERTY OVERVIEW:
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The Sheraton Austin Hotel is a landmark situated in the cultural heart of downtown Austin.
We are next door to the Capitol, and just steps from the University of Texas, the allure of the Sixth Street/Warehouse District and Austin’s burgeoning business district.
Our associates are part of a cohesive team dedicated to our collaborative success, and we were recognized as one of the “Top Employers in Central Texas” in 2006.
The Sheraton Austin is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.
JOB DESCRIPTION
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Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Monitor servers and busperson adherence to all service standards.
Supervise service of guests, being watchful of signals from guests in need of service.
Assist manager to establish and monitor sidework duty completion.
Maintain bank to HEI Hotels and Resorts standards.
Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist restaurant manager in conducting menu classes and taste panels.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
High School Diploma or equivalent required.
Hotel experience preferred.
Ability to use point of sale.
Ability to lift/carry weight up to 50 pounds.
Ability to push/and pull carts of products weighing up to 150 pounds.
Command of the English language both written and verbal.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
BENEFITS - HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most importan
FOR YOUR PHYSICAL AND MENTAL WELLNESS we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits.
FOR YOUR FINANCIAL WELLNESS HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability.
In addition, our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer
Welcome to the Sheraton Austin Hotel at the Capitol! Featuring distinctively modern architecture and majestic views of downtown Austin.
We combine the warm, friendly service with a prime location.
A landmark situated in the cultural heart of Austin, Texas, we are next door to the famed Capitol and just steps from the University of Texas, the allure of the Sixth Street/Warehouse District, and Austin’s burgeoning business district.
Enjoy the comfort of the Sheraton Austin Hotel at the Capitol and connect with our friendly team, turning our familiar location into your future destination.
Guest Rooms
Welcome! Make yourself comfortable and relax.
Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
After a day of friends, family, or business, there is one more thing to savor at this Sheraton: the welcome of our guest rooms, which are completely smoke-free.
Features & Amenities
We’ll take care of you. All you have to do is have fun and enjoy your stay.
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.
After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.
Meetings & Events
Coming to town for a meeting? We offer over 17,000 square feet of flexible space as well as High Speed Internet Access for a great, memorable experience.
Enjoy the comfort of the Sheraton Austin Hotel and connect with our friendly team, turning our familiar location into your future destination. ================================= The atmosphere of our hotel is warm and comforting. Our associates take pride of their cultural diversity because we combine old tradition with contemporary trends.
We continuously strive to be number 1.
Why People Like to Work for Us
We provide cross-training programs that would prepare our associates for advancement.
We offer a fun environment with several benefits including free meals, uniforms and parking, paid vacation and sick time and associate discount worldwide.
HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry.
At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values.
Join HEI and grow your career with the fastest growing hotel owner/operator in the world.
Property Statistics
Year built
1986
Last year renovated
1997
Number of rooms
365
Meeting rooms
16
Number of employees
180
Our top markets
Government Corporate
Peak season
Spring & Summer
Food & Beverage Outlets
Restaurants
Mexican Regional American
Lounges
Lobby Lounge Piano
Amenities
Hotel Amenities
GUEST ROOM AMENITIES
Iron/Ironing Board
The Sheraton Sweet Sleeper™ Bed
Skyline View Room
Honeymoon Suite
High Speed Internet Access in All Guest Rooms (Charge)
Suites Available
Connecting Rooms Available
Hypoallergenic Pillows
Wet Bar
In-Room Movies
Down Comforters
Bathroom Telephone
Telephone
TDD
Duvet Cover
Cribs
Hairdryer
Signature Bath Amenities
Coffee and Tea Maker
Accessible Shower and/or Bath
Express/Video Checkout Available
Radio/Alarm Clock
Grab Bars In Bathroom
Video Check-Out
Outlet Adaptors
Cable Channels
Smoke Detectors in Room
Desk
Room with Sitting Area
Voicemail
Sprinklers In Room
Humidifier
Room Service
Spacious Bathroom
Down Pillows
Free Daily Newspaper
Individual Climate Control
Rollaway Beds
Disability Accessible Room
Refrigerator Available (Charge)
100% Non-Smoking Guestrooms
Free Wireless High Speed Internet Access in Club Lounge
Umbrellas
Full-Length Mirror
Bathrobes & Slippers
Wireless High Speed Internet Access
32" Television with Remote Control
HOTEL SERVICES
Weight Room
Complimentary 24-Hour Fitness Facility
Express/Video Check-Out Available
Express Check-In
Express Check-Out
High Speed Internet Access Available in Business Center
Cash Machine (ATM)
Currency Exchange
Secretarial Service
Copy/Printing Service
Dry Cleaning Service
Laundry/Valet Service
Free Wireless High Speed Internet Access in Public Areas
Government
