HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving... yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded. Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level. An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
Responsibilities for this Position
PROPERTY OVERVIEW
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Beautifully situated in the Whippany/Parsippany Area, the Marriott Hanover is located just miles outside New York City and Newark Liberty International Airport.
Renovated in 2007 the hotel has an elegant comfortable lobby, indoor and outdoor pool and state of the art fitness center.
Surrounded by over 50 Fortune 500 companies, the 353-room Marriott Hanover is ideal for business meetings with over 18,000 square feet of flexible meeting space.
Additionally, the hotel is home to the Auld Shebeen, an authentic Irish Pub fashioned in Ireland from reclaimed materials and reassembled at the Marriott Hanover.
Recently purchased by HEI Hotels & Resorts, the hotel is part of the fastest growing owner/operator in hospitality, featuring strong leadership, excellent benefits, and growth opportunities across the US.
JOB DESCRIPTION
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Show guests to room assisting with their luggage.
Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
Check luggage for hotel guests both for day and overnight.
Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
Open doors and greet guests in a friendly and courteous manner.
Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
Post the daily events board and entertainment board in the lobby.
Maintain an open communication line through all shifts by proper use of intershift log.
Deliver messages and valet to guest rooms.
Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
May perform the duties of a valet as required.
Assist front desk with key inventory twice weekly.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
High school diploma or equivalent required.
Hotel experience preferred.
Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
Ability to drive vans, limousines and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report.
Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.
Ability to stand, walk and/or sit and continuously perform essential job functions.
Must be able to work flexible shifts and hours, as well as availability for nights and weekends.
Previous hotel experience preferred.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
BENEFITS - HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most importan
FOR YOUR PHYSICAL AND MENTAL WELLNESS we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits.
FOR YOUR FINANCIAL WELLNESS HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability.
In addition, our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer
Located just 24 miles from Newark Liberty International Airport, the Marriott Hanover hotel in Whippany is beautifully situated just 40 miles from New York City and surrounded by over 30 Fortune 500 companies in the Parsippany, Hanover and Whippany areas of NJ.
This Hanover hotel is ideal for business meetings or weekend getaways in New Jersey, featuring 353 guest rooms and suites, an elegant comfortable lobby, indoor and outdoor swimming pools, state of the art fitness center and expertly designed meeting rooms.
With an abundance of amenities, the Marriott Revive bed, and a collection of vacation deals, the Marriott Hanover is your ideal choice for a romantic getaway in New Jersey.
Additionally, this Morris County hotel is home to the Auld Shebeen, an authentic Irish Pub fashioned in Ireland from reclaimed materials and reassembled inside the Marriott Hanover hotel.
With certified wedding planners and culinary expertise, the Marriott Hanover is also an ideal wedding reception site in Northern NJ.
Dining
======= Allie's American Grille American Cuisine Open for breakfast and lunch Located on the Lobby Level of the Marriott Hanover.
Auld Shebeen Pub - The Real McCoy For a trip to Ireland without crossing the Atlantic, stop by the Hanover Marriott and visit The Auld Shebeen, New Jersey’s most authentic Irish pub. Walk through our doors and you’ll immediately be welcomed in a warm, friendly environment that exudes the old-world charm Irish pubs have made famous the world over. What makes us so unique? We’ve done the traveling for you— The Auld Shebeen is actually a genuine Irish pub built in Ireland and reassembled at the hotel right down to the oak flooring.
Welcome, or fáilte as the Irish would say. Inspired by the old Irish speakeasies of times past, The Auld Shebeen takes authenticity to the next level. Constructed in Belfast, Ireland and reassembled right here, our charming pub features details like wood paneling and a fireplace from the library of an old mansion in Belfast, a whisky still from an 18th century shebeen outside Dublin, church kneelers from a seminary college in Dublin, and 200 year-old pine flooring in the raised bar area from Stormont Castle. It’s these details—as well as the traditional, hearty Irish pub fare and famed whiskies, ales, and beers—that make The Auld Shebeen much more than your average neighborhood pub. It’s where you get a free side of history with the good food and company you enjoy.
Meeting Space Highlights
22 meeting rooms 18,850 sq ft of total meeting space Largest meeting room is Grand Ballroom with maximum meeting space of 10,750 sq ft and maximum seating capacity of 1,720 Maximum of 15 breakout meeting room(s) Exhibition space on-site
High-speed Internet access
Meeting Rooms: Wireless Public Areas: Wireless Guest Rooms: Wired-for-Business
Property Statistics
Number of rooms
353
Food & Beverage Outlets
Restaurants
Grill Irish
Lounges
Lounge
Amenities
Hotel Amenities
GENERAL ROOM AMENITIES
Air conditioning
Alarm clock
Bottled water
Coffee maker/tea service
Crib
Electrical adapters
Individual climate control
Iron and ironing board
Luxurious bedding - down comforters, custom duvets, cotton-rich linens
Grill
