OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!
Responsibilities for this Position
The Estancia La Jolla Hotel & Spa fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun.
We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
Your role will be integral to the success of our company.
We strive to create a work place culture that values family, work life balance and community.
We help develop our associates and provide support for them to grow their careers with DH&R.
We are located in the beautiful city of La Jolla.
We promote a great work environment, our associates are extremely proud to work here and of what we have accomplished!
BASIC FUNCTIONS:
To support the guestroom operations of the Housekeeping department to ensure that services and cleanliness standards are commensurate with guests expectations and established performance standards.
ESSENTIAL FUNCTIONS:
Demonstrate a guest-driven style of leadership with a sense of urgency in interactions, execution and recovery.
Ensure the cleanliness, maintenance and appearance of all guestrooms and common areas are in accordance with established standards.
Dispose and collect/distribute the room attendants trash and dirty linen every hour or as called.
Assist in deep clean of the rooms for VIP arrivals.
Complete laundry pick-ups and deliveries and any other guest requests. Complete guestroom deliveries within 15 minutes from time of request.
Clean and maintain all light fixtures. Clean and polish all metal, wood, plastic, etc. Vacuum and spot clean carpet. Utilize carpet-cleaning extraction as needed or scheduled. Clean and maintain all woodwork, walls, baseboards, ceilings, windows, frames, etc. Clean and maintain mirrors, sinks, counters, commodes, and partitions, floors swept and mopped. Ensure ample supplies in section lockers. Maintain all ash urns are cleaned and stamped. Empty and clean trash containers, dispose of trash as necessary.
Sweep all entrances and sidewalks, free of debris, cigarette butts, trash, gum, drippings, stains, etc. Floor mats to be maintained.
Assist and complete special projects as assigned. Move furniture as directed in a safe manner and protective manner.
Participate as an active role model to promote a positive working environment. Maintain a safe and clean departmental working environment.
Have knowledge of hotel activities and services available for the guest.
Utilize controls and systems established to ensure the financial goals of the departments are met or surpassed.
Work closely with the Engineering department to help ensure the working order of all guestroom area items and the appearance and upkeep of all finishes of the hotel. Report necessary repairs using the established work order program.
Participate as an active role model in annual department goals. Use effective and professional communication to one-another for effective execution in planning and operations. Complete assignments on time, accurately and to specifications as required or requested.
Participate in daily pre-shift meetings to ensure a consistent and effective flow of information within the department. Attend departmental and other meetings as requested for assigned.
Participate in safety training about proper usage and correct labeling of chemicals and proper body motions. Responsible for the safety and proper use of floor master keys, radios, pagers vacuums, machines and carts and any hotel property owned equipment/tools.
Maintain all storage lockers and are to be used for storage of equipment and supplies.
Regular attendance in conformance with the standards, which may be established by Estancia La Jolla Hotel & Spa from time to time is essential to the successful performance in this position.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
REQUIRED SKILLS:
Able to read, speak the English language fluently to interact with guests and associate. Verbal communication and writing skills.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to handle multiple priorities at the same time.
Ability to follow directions/instructions correctly
Must enjoy working with people and having a good service attitude.
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Full Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
A garden oasis, a warm summer breeze, a winding drive to the sea.
Estancia La Jolla Hotel & Spa.
A California Rancho-style coastal sensory retreat where tradition, environment and design blend to renew and inspire. Whether attending a meeting or conference in the Learning Retreat, visiting a company in nearby Golden Triangle or planning a spa getaway, Estancia La Jolla will delight your senses.
Near the beaches of La Jolla and Del Mar, close to San Diego's finest golf courses, including Torrey Pines and minutes from major attractions in San Diego, Estancia La Jolla is the perfect choice for family vacations, romantic getaways or the wedding of a lifetime.
Since the late 1800s, La Jolla has been a favorite vacation destination for visitors from around the world. With beautiful beaches, fabulous shopping and mild, sunny weather year-round, it is no wonder that visitors continue to flock to this seaside locale.
Just 5 minutes from Estancia La Jolla Hotel & Spa, La Jolla Village is the Rodeo Drive of San Diego! Featuring shops such as Armani, Nicole Miller, Ann Taylor and Tommy Bahama, shopping in La Jolla is pure delight.
After shopping, visit the Museum of Contemporary Art, or the Athenaeum Music and Arts Library. Just a short drive away, youll find the world famous San Diego Zoo, Sea World, LegoLand or La Jollas own Birch Aquarium. Choose from a myriad of golf options, most notably Torrey Pines Golf Course, also located in La Jolla!
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here!
Property Statistics
Year built
2004
Number of rooms
210
Meeting rooms
16
Sq. ft. of meeting space
26,000
Banquet capacity
400
Number of employees
167
Our top markets
Group Transient Leisure
Peak season
June - August
Computer software
Delphi Sales System
Revenues
ADR
$216.00
Number of F&B outlets
4
Food & Beverage Outlets
Restaurants
Casual/3 meal Fine Dining
Poolside Regional American
Lounges
Lounge Poolside Sports Bar
Amenities
Hotel Amenities
1 Outdoor Pool
1 Fitness Facility
1 Health Club
1 Spa
Concierge services
Dual Line Telephones
Data ports
In-room safe
Minibar
Newspaper (Mon-Fri)
TV with remote control, cable movie channels, in-room pay movies
Voicemail, high-speed internet access, 2-line speaker phones
Video messages, video account review, video check-out
Group