We foster a creative, entrepreneurial and energetic work environment where people come to work and have fun.
We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
Your role will be integral to the success of our company.
We strive to create a work place culture that values family, work life balance and community.
We help develop our associates and provide support for them to grow their careers with DH&R.
Our associates are proud to work here!
STOWE MOUNTAIN LODGE:
For over a century Stowe has attracted the world’s most discerning travelers, who have cherished the beauty of the areas covered bridges, sparkling lakes, rambling woodlands and majestic peaks.
Those who frequent Stowe treasure its ability to welcome the world, while still remaining the quintessential small New England town and the creation of Stowe Mountain Lodge will reaffirm the mountain’s reputation as a world-class resort.
The 139-room luxury lodge is establishing a new alpine aesthetic for Stowe; one that celebrates rustic Vermont-Alpine architecture, the artisan traditions of New England and the tranquility of the area.
The lodge will feature stunning, panoramic mountain views, an ambiance of rustic elegance, and truly intimate and gracious service unmatched by any other resort in New England.
BASIC FUNCTION:
The Room Attendant is responsible for providing for the comfort and cleanliness of Resort guests, visitors and employees.
The room attendant’s primary concern is to service each and every room and guest according to the Stowe Mountain Lodge Quality and Performance Standards.
The Room Attendant is to do whatever is necessary to guarantee that all guests who stay with us are happy, eager to return, and confident to recommend us to others.
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This part-time position will most definitely involve weekends so flexibility is required.
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ESSENTIAL FUNCTIONS:
1. Maintains guest rooms in a clean, comfortable and saleable condition.
2. Makes the bed according to Stowe Mountain Lodge standards.
3. Cleans and straightens entire room/suite, including vacuuming, mopping and dusting
4. Displays and replaces bath amenities and resort information and items
5. Returns articles left in rooms to Lost and Found
6. Ensures the total appearance of the guest room/suite reflects Stowe Mountain Lodge standards of world-class service
7. Identifies and reports all maintenance issues.
8. Ensures economical and safe use of supplies and equipment.
9. Returns articles found in checked out rooms to Lost and Found.
10. Upholds all safety standards of Stowe Mountain Lodge and Destination Hotels and Resorts.
11. Is able to communicate verbally and in writing in English.
12. Is able to lift, push, and pull a minimum of 50 lbs.
13. Is able to stand/walk up to 6-8 hours per day.
14. Is a team player and interacts with all guests and fellow Associates in a positive and friendly manner.
Job Requirements
Must be a citizen of this country or possess a valid work permit.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE:
High school diploma or equivalent preferred.
Prior hotel or hospitality experience preferred.
Experience in high volume establishments.
Attention to detail.
Customer service experience.
Strong organizational and time management discipline.
Understanding of hospitality operating systems.
Understanding of Housekeeping Department.
Operate effectively in stressful situations.
Ability to multi-task.
Ability to adapt to changing guest needs.
Technical Requirements:
Must live in the local area or within commuting distance.
Compensation
Wage
Highly Competitive Wage
Hours
Part Time, Permanent
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Matching 401k - immediately vested
Company Hotel Travel Benefits
Medical Flex Spending Accounts
Employee Referral Program up to $5,000
Fantastic Work Environment
Paid Vacation
Paid Holidays
Personal Leave
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Stowe Mountain Lodge. Who’d imagine you could rediscover civilization by leaving it all behind?
Perhaps it’s the pristine location, the classic beauty, or the history that has evolved here. Or maybe it’s the fact that one cultivates a sense of contentment throughout every season at Stowe. Now, with the advent of Stowe Mountain Lodge, this unique New England town will reaffirm its place as a renowned destination for discerning world travelers.
The Perspective
For over a century Stowe has attracted the world’s most discerning travelers, who have cherished the beauty of the area’s covered bridges, sparkling lakes, rambling woodlands and majestic peaks. When it opens in fall 2007, Stowe Mountain Lodge will set a new standard of luxury and aesthetics for the East Coast’s most magnificent resort. Built in the new “Vermont-Alpine” style, Stowe Mountain Lodge will offer a truly luxurious setting, while still paying respect to the Vermont traditions of utilizing local artisan products and embracing the tranquility of nature.
The Design
This 139-room luxury lodge has established a new alpine aesthetic for Stowe – one that celebrates rustic Vermont-Alpine architecture, the artisan traditions of New England and the tranquility of the area. The lodge features stunning, panoramic mountain views, an ambiance of rustic elegance, and truly intimate and gracious service unmatched by any other resort in New England.
Guests enter Stowe Mountain Lodge through a picturesque façade of woven timber and expansive glass. Walls of natural stone are juxtaposed with cut-timber and vertical logs. Dramatic rooflines add elegance to the alpine angles.
The lobby of the lodge features window-wall vistas with extraordinary view corridors to the surrounding mountain peaks. To the northwest, Mt. Mansfield and Smugglers Notch. To the northeast, Spruce Peak. A wood-burning fireplace with luxurious leather couches adds to the warmth of the welcome.
With large windows and oversized balconies, each guestroom at the lodge takes full advantage of the remarkable mountain landscape as well, and is furnished with a sense of New England warmth and tradition.
The Location
Stowe Mountain Lodge is truly a resort for all four seasons. Located in the heart of the new Spruce Peak at Stowe alpine village, and adjacent to the new Over Easy Transfer Gondola connecting Spruce Peak to Mt. Mansfield, guests enjoy slopeside access to the most legendary ski resort in the east, close proximity to the most challenging mountain hiking and biking trails in the area, pristine streams, ponds, and lakes to fly fish for trout, bass, and pike, and an ideal setting in the midst of the world's most beautiful fall foliage.
This extraordinary address offers excellent access to all resort amenities, including a world-class spa, wellness and fitness center, upscale boutique shopping, fine and casual dining, an outdoor ice rink and village green, a performing arts center and 18-hole championship mountain golf course.
The Alpine Concierge®
The Alpine Concierge® is a unique guest services program designed to offer each guest of Stowe Mountain Lodge with an unsurpassed level of customized service and personalized attention. The Alpine Concierge team creates personal profiles which track the preferences of each and every guest, allowing them to create an exceptional service experience.
Guests are contacted prior to their arrival and offered assistance with travel plans, itineraries and other special needs, so that once they arrive, their rooms are set-up exactly as they wish, refrigerators are stocked with favorite treats, special amenities are in-place, and all dining and activity reservations are set.
Stowe Mountain Club Golf Course
The lodge features an 18-hole, par 72 championship mountain course designed by the legendary Bob Cupp. This 6,400 yard course has a classic configuration, with two par fives and two par threes on each nine. Scenery includes expansive mountain vistas, with cascading streams shaded by maple and birch trees.
The golf course was built using environmentally-sound practices and is the first in Vermont to receive Audubon International's Signature Sanctuary Certification.
Ski/Snowboard Features
Elevation of 4,395 feet at Mt. Mansfield, Vermont's highest peak 39 total miles of skiing 48 total trails More mile-long lifts than any resort in the east 16% beginner trails 59% intermediate trails 25% expert trails Longest run: 3.7 miles, Toll Road Snowboarding halfpipe The world's fastest high-speed, 8-passenger gondola 22 miles of groomed terrain and 25 miles of backcountry trails for crosscountry skiing Only ski area in New England to have a fully-automated snowmaking system on one of its mountains, Spruce Peak
Why People Like to Work for Us
WHO WE ARE:
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.
OUR CULTURE:
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here!
Property Statistics
Number of rooms
139
Amenities
Hotel Amenities
All rooms offer private balconies with breathtaking views
Stone-framed fireplaces
Separate shower and oversized relaxation tub
Marble bathroom
Mario Russo bath products
Salon-style hair dryer
Custom Egyptian cotton bed linens
Goose down feather beds, pillows and duvets
International pillow menu
Wireless high-speed Internet access and fax connections
Flat screen televisions
DVD players
MP3 hookup
Iron and ironing board
In-room safe large enough to accommodate a laptop
Custom “personal bar” offering guests’ favorite snacks, beverages and other necessities
“Pre-arrival” call to all guests by a guest relations team member to arrange a personalized stay
Mountain adventure concierge
Ski, golf and fly-fishing sherpas
World-class spa and wellness center
18-hole Bob Cupp championship mountain golf course
Artisan-inspired fine and casual dining
24-hour in-room dining
Children’s adventure programming
Twice-daily housekeeping and evening turndown service
Wireless high-speed internet access in public areas
Luxury shops and boutiques
Overnight valet parking
Airport transfer service
Spa Amenities
The Wellness Center - A luxurious 21,000 square foot world-class spa features distinctive services themed around the changing seasons of Vermont.
Full-service fitness center
Outdoor pool with indoor access
Relaxation area
Two harmony rooms for music therapy, featuring reclining sound chairs
19 treatment rooms
The Wellness Center at Stowe Mountain Lodge is designed for guests who seek better health, personal well-being, and relaxation on a long-term basis. Special programs and seminars focus on healthy lifestyle choices. In addition, a team of experts, including personal fitness trainers, nutrition counselors and behavior coaches, are on hand to evaluate each guest's current physical state and wellness goals to create dietary and fitness plans for the future.
Boston-based celebrity hairdresser Mario Russo has partnered with The Spa at Stowe Mountain Lodge to create his first Salon Mario Russo outside of the city, offering customized hair, nail and makeup services, as well as an onsite bridal specialist.
