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Director of Revenue Management
Madison Hotel is looking for an experienced Revenue Manager who has demonstrated ability to manage the electronic distribution systems in a luxury Hotel environment. |
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Why You Want to Work for Us |
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If you are are a driven individual who wants to be a part of a dynamic team with a luxury organization, we have the perfect environment for you.
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About the Management Team |
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Our management team is a group of professionals focused on exemplary service to our guests needs with a high level of attention to detail and sense of urgency.
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What Our Employees Say About Us |
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Associates feel at home at the Madison, a small, intimate hotel of 110 rooms whose associates feel very much like members of a family; says Stacey Jackson, Hotel's shing star Concierge who has been with teh Hotel since the Hotel's opening in 2002.
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How a Person Can Make an Impact in This Job |
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The successful candidate can increase Hotel revenues and its market share penetration and as of result impact own income through incentives positively as well.
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Who Will this Job Appeal To? |
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- Sales or Front Office people who enjoy analysis.
- People who want to impact sales decisions.
- Individuals who can translate technical data.
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The Ideal Candidate for this Position |
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The successful candidate can increase Hotel revenues and its market share penetration and as of result impact own income through incentives positively as well. This candidate must have an excellent hands on and working knowledge of Global Distribution and elctronic booking systems.
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About the Boss |
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The position will report directly to the Hotel Director of Sales. The individual has an excellent unserstanding of global distibution systems and yield management issues and will interact with Director of Sales and Front Office Manager directly and often.
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Scope of this Position |
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- Position could possibly work out of home at times.
- Requires a minimum of 5 year(s) of experience.
- Position is responsible for a budget approximating 5,000,000
- This position reports to: Director of Sales
- Must have experience at properties of similar size and quality.
- Position will be required to work a varied schedule that may include evenings, nights, and week-ends.
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
- Excellent computer skills to manage POS and PMS to maximize yield.
- Good understanding of FO and Reservations.
- Interact with Reservation Center to optimize revenues.
- Track booking statistics hourly, daily, etc.
- Work with Sales and Catering to balance transient & group.
- Understand impact of opportunities on all business segments.
- Balance short, mid-term, & long-term business goals.
Managerial Requirements:
- Clear, concise written and verbal communication skills.
- Ability to sell concepts and ideas to management, peers, and employees.
- Experience making presentations in front of groups.
- Ability to clearly and concisely present technical subjects.
- Maintain a good working relationship with guests, groups, and personnel from other departments.
- Demonstrate team building experience.
- Track record promoting an atmosphere of teamwork.
- Demonstrate ability to lead by example.
- Build morale and spirit.
- Participative management style.
- Use a "hands-on" approach to management.
- Solid career progression up through the ranks.
- Abilities to inspire, train, and develop people for promotion.
- Instill a guest service attitude in all employees.
- Coach employees how to resolve and de-escalate conflicts.
- Instill a calm, organized approach in all situations.
Business Skills:
- Strong technical skills.
- Excellent time management skills.
- Work with limited support.
- Strong organizational skills.
- Excellent knowledge of computers.
- Strong customer service orientation and skills.
- Excellent listening skills.
- Exceptional detail in follow-up.
- Strong budgetary, projections, and cost control skills.
- Resolve problems.
- Assume responsibility/accountability.
- Excellent safety and sanitation skills.
- Understand security requirements.
- Ability to create, develop, and make formal presentations using audio/visual aids.
- Creative problem solving skills.
- Ability to quickly evaluate alternatives and decide on a plan of action.
- Think creatively.
- Forecasting skills.
Educational Requirements:
- BA/BS 4-5 year degree or foreign equivalency.
- Specific degree in: Business or Hotel Management
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Compensation |
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| Bonus | to 20% of salary |
| Relocation | We will pay relocation costs as agreed upon at time of hiring |
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Benefits |
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| Paid Vacation | 5 days after 1st year
10 days after 2nd year
15 days after 5th year
| | Personal Leave | 6 days per year |
- Medical Insurance
- Dental Insurance
- Life Insurance
- Free Parking
- Meals
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- Educational Assistance
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
- We are a smoke and Drug Free workplace.
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How to Apply |
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Job #120457 — Director of Revenue Management
Madison Hotel |
79 Madison Avenue
Memphis, TN 38103 |
| Phone | (901) 333-1200 | | Reservations | (901) 333-1215 |
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Management |
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Property Description |
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A member of the Small Luxury Hotels of the World and located on the banks of the Mississippi river, this beautiful luxury hotel is a renovation of a historic 1905 Bank building. Madison Hotel is Memphis' first and only European style boutique hotel. This 16 story building, while in the heart of Memphis' vibrant downtown, is conveniently located a few blocks from Beale Street, Orpheum Theatre, Cook Convention Center, and only 10 miles from the Memphis International Airport. The Hotel has a breath taking view of the mighty Mississippi river from its rooftop and many of the guest rooms and suites. A small but first class restaurant and catering operation complement the quality of this boutique hotel.
The hotel has 110 luxury rooms; 44 of which are suites. Guest room amenities include high speed internet access; In-room safes; honor bars, refrigerators and coffee makers; two line speaker phones; two line speaker cordless phones; Hair dryers and make up mirrors in suites.
The services include complementay Continental Breakfast; 24 hour in room-dining; doormen; valet parking; turn down service; and concierge services.
Visit our web site at www.madisonhotelmemphis.com |
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Awards |
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- Received AAA 4 diamond designation in early 2003
- Designated as connoisseur's Choice with Resorts & Great Hotels in 2003
- On Conde' Nast 2006 Gold list
- Voted as one of the top 75 Hotels in U.S. by the readers of Conde' Nast Traveler
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Property Statistics |
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Food & Beverage Outlets |
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| Restaurants |  Continental
Grill
| Mediterranean
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| | Lounges | Lobby
Lounge
Piano
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Amenities |
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| Hotel Amenities | - Indoor Pools
- Fitness Facility
- Health Clubs
- Business Center
- Concierge services
- Dual Line Telephones
- Data ports
| - High Speed Internet-All Rooms
- In-room coffee/tea
- In-room safe
- In-room refrigerator
- Minibar
- Newspaper (Mon-Fri)
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Internet Links |
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How to Apply |
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Job #120457 — Director of Revenue Management
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