Senior Sales Manager

Property: Sheraton Crystal City Hotel Arlington, VA	Managed by: HEI Hotels & Resorts Norwalk, CT

Scope of this Position

• The Sheraton Crystal City providing “Warm, Comforting, Connections” – this dynamic 210 room property is only steps away from the Crystal City Metro stop.
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• Offers its full time associates free lunch, uniforms, 401K, and free single medical coverage.
• Our diverse team offers both associates and guests a feeling of belonging.
• Our 2006 property transfers and promotions were 17% and average tenure of associates is 6 years of service.
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• HEI VIEWS OUR ASSOCIATES AS OUR GREATEST RESOURCE, AND WE HIRE AND DEVELOP THE BEST.
• We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
• Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
• An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
• HEI Hotels & Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• >> FOR YOUR PHYSICAL & MENTAL WELLNESS:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• >> FOR YOUR FINANCIAL WELLNESS:
• Supplemental Life Insurance Coverage
• Spouse Life Insurance Coverage
• Child Life Insurance Coverage
• Short-Term Disability
• Long-Term Disability
• Matching 401(k) Savings & Retirement Plan
• Employee Discount Program by ‘YouDecide’
• Hotel Room Discount
• Vacation/Sick/Holiday Benefit
• JOB DESCRIPTION
• Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job related duties as assigned by supervisor
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required
• Attend trade shows, community events and industry meetings
• Advanced knowledge of market trends, competition and key customers of the hotel

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• REQUIRED SKILLS
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• EXPERIENCE
• High school or equivalent education required. Bachelor’s degree preferred
• 3+ years of past sales experience preferred
• Must have experience at a similar size and quality hotel
• SKILLS AND KNOWLEDGE
• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Advanced knowledge of hotel and competitive market.
• Ability to execute appropriate action plans.
• Desire to participate as part of a team.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
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• HEI Hotels and Resorts is an equal opportunity employer M/F/V/D

Compensation

Salary	Highly Competitive Salary
Bonus	Yes

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Dental Insurance Disability Insurance Life Insurance Medical Insurance Vision Insurance

Matching 401k Plan Company Travel Benefits An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #120358 — Senior Sales Manager

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Sheraton Crystal City Hotel
1800 Jefferson Davis Highway Arlington, VA 22202	Phone  (703) 486-1111

Management

Managed by

HEI Hotels & Resorts - Norwalk, CT

Property Description

Located just minutes from Washington D.C., the Sheraton Crystal City Hotel offers friendly service and a warm, comfortable atmosphere. Adjacent to the Crystal City Metro Station, the entire Washington D.C. metropolitan area is at your disposal, with the Smithsonian Museum, Holocaust Museum, National Zoo, and the national monuments just a metro ride away. Plus, we are just one mile from the Ronald Reagan National Airport. 210 well-appointed guest rooms offer modern amenities and a cozy setting for you to experience the celebrated "ahhhhh" of the Sheraton Sweet Sleeper(SM) Bed. Whether it’s an intimate meeting for two or a conference for 500, our 16,000 square feet of flexible meeting space featuring the latest audiovisual technology will provide a unique and personal experience to suit your needs. We look forward to seeing you soon in the nation’s capital at the Sheraton Crystal City Hotel. Guest Rooms Enjoy one of our 210 beautifully appointed guest rooms, offering great comfort and convenient amenities that are ideal for families and business travelers. High Speed Internet Access in your room lets you stay connected to what’s most important to you. Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go. After a day of friends, family, or business, there is one more thing to savor at this Sheraton: the welcome of our guest rooms, which are completely smoke-free. Features & Activities At the Sheraton Crystal City Hotel, we know that the little things can make a big difference. That’s why we offer a complimentary airport shuttle to and from the local businesses and Ronald Reagan National Airport. Our friendly staff provides 24-hour guest service for your added convenience. All of your business details can be taken care of in our 24-hour, fully-equipped business center. Additionally, safe deposit boxes, an ATM machine, and a car rental office are available in the first floor lobby. After a full day of traveling, sightseeing, or working, recharge at our fitness center, complete with breathtaking views of the skyline. Our rooftop swimming pool is a great place to relax with loved ones in the summer. Not a Starwood Preferred Guest? Join the award-winning program that unites over 750 of the world's best hotels and features no blackout dates and the fastest way to a free night or a free flight. Join now Dining Enjoy the cozy atmosphere of our 18 Eads Bistro, which features traditional American cuisine with an exquisite French twist. Diners can enjoy the freshest ingredients accompanied by impeccable service in this elegant, yet comfortable setting. The private dining room is ideal for intimate gatherings or small meetings. Catch up with friends or just relax after a busy day in our 18 Eads Lounge. Enjoy the relaxing atmosphere while sipping on a refreshing beverage – a variety of premium drinks and exotic cocktails as well as light bites and snacks are available. If you prefer to dine in the privacy of your own room, room service is available seven days a week for your all-day dining pleasure. Meetings & Events Celebrate your special day or get down to business at the Sheraton Crystal City Hotel. Whether you are planning your dream wedding, an anniversary, business meeting, baby shower, reunion, or pool party, you’ll enjoy friendly, professional service in a classic setting. Business travelers will appreciate the more than 16,000 square feet of flexible meeting space spread between the second and third floors, featuring High Speed Internet Access and an onsite audiovisual staff. Our Grand Ballroom is divisible into three equal sections and is ready to welcome up to 650 people. All nine meeting rooms are located in close proximity to each other – a great convenience for your meeting attendees. If you are looking to host an elegant cocktail reception or social gathering, our sunlit atrium provides the ideal setting.

Why People Like to Work for Us

HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry. At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values. Join HEI and grow your career with the fastest growing hotel owner/operator in the world.

Property Statistics

Number of rooms 210

Food & Beverage Outlets

Restaurants  Regional American

Lounges  Piano

Amenities

Hotel Amenities

GUEST ROOMS High Speed Internet Access in All Guest Rooms (Charge) Data Port Individual Climate Control Executive Club Level Room Television with Remote Control Grab Bars In Bathroom In-Room Video Games Coffee Maker with Starbucks Coffee Hairdryer Escort to Guest Room at Check-In Refrigerator Room with Sitting Area Ergonomic Desk Chair Sofa Bed Handicap Accessible Room Wake-up Service Voicemail Maid Service International Direct Dialing Suites Available Outlet Adaptors Iron/Ironing Board The Sheraton Sweet Sleeper Bed V.I.P. Room Free National Newspaper on Weekdays Hypoallergenic Pillows Rollaway Beds 100% Non-Smoking Guestrooms Non-Smoking Room In-Room Movies Air-Conditioned Room Room Service Executive Desk Sprinklers In Room Telephone

Deluxe Bath Amenities HOTEL SERVICES High Speed Internet Access in Business Center (Charge) Free Airport Transportation (Limited) Fitness Facility Outdoor Pool (Seasonal) Laundry/Valet Service Wake-up Service Available Luggage Storage Express Check-In Air Conditioned Facilities Room Service Fire Alarm With Light Dry Cleaning Service Vending Machine Ice Machine Multilingual Staff High Speed Internet Access in All Meeting/Event Facilities (Charge) Sprinklers Cash Machine (ATM) Golf Courses Nearby Shopping Nearby Car Rental Service Doorman Tennis Nearby Live Entertainment 100% Non-Smoking Rooms and Facilities Smoke Detectors 24-Hour Front Desk Sundry Shop Pay Self Parking Facilities Covered Parking Facilities Business Center Handicap Accessible Facilities Sauna

Internet Links

Sheraton Crystal City Hotel http://www.starwood.com/sheraton/search/hotel_detail.html ?propertyID=741

HEI Hotels & Resorts http://www.heihospitality.com

How to Apply

Job #120358 — Senior Sales Manager

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.