Director of Catering

BASIC FUNCTIONS: The Director of Catering is responsible for directing and managing conference business from a national market, maximization of sales, development of potential markets and sound administration of assigned responsibilities through sensible delegation and personal attention to detail.

Property: French Lick Resort French Lick, IN

Who Will this Job Appeal To?

• Someone who enjoys a property that aggressively sells social and other catering functions.
• An individual who enjoys selling a property that professionally services groups.
• People who enjoy working at a property that takes an active role in the community.

Scope of this Position

• QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE
• To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or equivalent.
• Minimum (2) two years of college, degree desirable.
• Excellent written and oral communication skills.
• Prefer experience in hotel sales or related industry.
• Aggressive, outgoing and self-motivating individual with pleasant personality.
• Must present a professional appearance.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to write routine correspondence and to speak effectively to the public, employees and customers.
• Must be able to work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.
• ESSENTIAL FUNCTIONS:
• 1. Directs and manages the entire Catering function in the resort and casino.
• 2. Makes personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
• 3. Books meetings, conferences and social guests from assigned areas.
• 4. Dedicates majority of time to direct telephone sales.
• 5. Reworks and maintains old account files and solicits new accounts.
• 6. Responds to all correspondence from assigned areas and trace dates for reworking and follow up.
• 7. Sets-up site inspections and follows through.
• 8. Attends trade shows pertinent to assigned areas and attend meetings, seminars and functions through membership in association.
• 9. Performs general office duties and assists other personnel, as required.
• 10. Maintains a constant contact with Corporate and Association meeting planners; maintains membership and contacts in hotel industry associations.
• 11. Maintains a working relationship with departments interacting with convention groups.
• 12. Develops new accounts by being inquisitive of accounts we have for "spin off".
• 13. Stays abreast of industry trends and makes recommendations of changes, which would affect operations.
• 14. Maintains accurate forecast and recap information.
• 15. Sets-up and conducts site inspections for entire property to include the casino.
• 16. Performs other duties capable of being performed as requested by Management.
• Position will be responsible for supervising/managing/overseeing the following departments: Catering Sales
• In preparing for this position, candidate ideally will have worked in at least the following departments or positions: Catering and Sales
• Requires a minimum of 5 year(s) of supervisory experience.
• Requires a minimum of 5 year(s) of experience.
• Must have experience at properties of similar size and quality.
• Position will be required to work a varied schedule that may include evenings, nights, and week-ends.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.

• Develop and implement effective marketing plans for generating catering revenues.
• Experience evaluating each piece of catering business to ensure business can be properly serviced.
• Carefully review all contracted services to assure proper contribution to profits.
• Understand role market fluctuations have on up-selling opportunities.
• Re-book business before they leave.
• Experience providing A /V equipment and operating A/V as a profit center.
• Optimize room rental charges.
• Maintain close client relationships with in-house groups.
• Monitor sales performance of Catering Sales Managers.
• Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
• Work closely with Chef on pricing specialty menus.

• Ability to sell concepts and ideas to management, peers, and employees.
• Maintain a good working relationship with guests, groups, and personnel from other departments.
• Track record promoting an atmosphere of teamwork.
• Participative management style.
• Solid career progression up through the ranks.
• A mentor who has inspired, trained, and developed people for promotion.
• Instill a guest service attitude in all employees.
• Instill a "can-do" attitude in employees.

• Strong technical skills.
• Excellent time management skills.
• Strong customer service orientation and skills.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Involved with local community to develop business.

• AA/AS Two year degree.

Compensation

Salary

DOE

Benefits

Paid Time Off

14 days per year

Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Free Parking

Meals Matching 401-k Educational Assistance Profit Sharing Company Hotel Travel Discounts An Equal Opportunity Employer

How to Apply

Job #120350 — Director of Catering

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

French Lick Resort
8670 W State Rd 56 French Lick, IN 47432-9389	Phone  (812) 936-9300

Property Description

French Lick Resort Casino has embarked on an incredible $500 million historic restoration and expansion. In addition to the restoration of the French Lick Springs Hotel, including 443 fully renovated guest rooms, a new event center, exciting retail shops, and fully restored public areas, we are proud to announce the addition of the French Lick Casino, returning gaming to the Springs Valley for the first time since 1949. With the reopening of the luxurious West Baden Springs Hotel, French Lick has truly created the Midwest's premiere resort and casino destination. The West Baden Springs Hotel, the National Historic Landmark once known as the “Eighth Wonder of the World,” reopened in May, 2007 after being closed to travelers since 1932. The re-opening of this national treasure marked the complete renovation of the two historic hotels at the French Lick Resort Casino destination. The West Baden Springs Hotel is the crown jewel of the restoration project,features what was once the world’s largest free span dome, soaring 110 feet above the atrium floor. Six circular stories containing 246 rooms, including eight specialty suites and a lavish Presidential Suite, surrounds the atrium. For generations, our beautiful retreat has offered a scenic environment in which to relax and enjoy nature. Guests can stroll shaded walkways and visit the famous gazebo housing the Pluto mineral springs, nestled amidst lush gardens of colorful flowers and carefully trimmed greenery. Our manicured grounds also provide an impeccable backdrop for all kinds of events, from weddings and corporate picnics, to family cookouts. At French Lick, every element provides guests with a heightened experience that reflects our legacy of excellence. Luxurious accommodations, pampering spa treatments, exhilarating Donald Ross-designed golf and state-of-the-art conference and event facilities will make French Lick Resort Casino the ultimate modern getaway. Resort Amenities include: Vegas style gaming Two Historic Hotels with full modern day amenities Three championship golf course Signature spas Tennis Stables Bowling Swimming The French Lick Resort is truly a beautiful environment in which to relax and enjoy nature and the surrounding grounds. The famous gazebo housing the ever-popular mineral water springs resides amidst lush gardens of colorful flowers and carefully trimmed greenery. The shaded walkways provide quiet solitude at mid-day or for an evening stroll. Bright, colorful flowers of the season welcome each guest to the hotel. Walks around the hotel gardens will lead you past the famous gazebo which houses the "Pluto" mineral water springs. Each turn in the garden path reveals more color and a relaxing atmosphere. Whether you are on your way to the tennis courts, one of the golf courses, or just strolling, you can't help but enjoy the serene surroundings. The gardens offer a beautiful, tranquil setting....perfect for a romantic stroll, family nature walk, or just to sit back & relax on one of the benches. Private events and banquets can also be hosted throughout the grounds of the resort. Wedding ceremonies, corporate picnics, cookouts....all have a host of areas to choose from. It's All About the Water! For over 200 years, the Pluto Mineral Spring has drawn visitors to French Lick. The resort's legendary success is largely in part to the mineral springs. The Spa at French Lick Resort still offers a hot Pluto Mineral Springs bath. You too can experience the waters that have drawn people to French Lick Springs for the touted healing powers of the mineral springs. Today, French Lick Resort rests on some 2,600 acres in the breathtaking Hoosier National Forest. The current facility includes 470 rooms and boasts two superb golf courses, the Valley Course and the scenic, Donald Ross designed, Country Club Hill Course. Badminton, volleyball, horseshoes, shuffleboard, croquet, stables, and two swimming pools (including a spacious bubble enclosed one) are other activities offered. Additionally, excellent horses, tennis courts, mineral baths and massages await the pleasure of guests. The hotel's experienced staff is prepared to handle business meetings of any size up to 1,000 guests in some twenty-two function rooms, plus a 22,000 sq. ft. convention center. Facilities also include dining rooms, lounges, bowling alleys and a game room. A rich and colorful history included such famous names as John Barrymore, Clark Gable, Bing Crosby, President Roosevelt, The Trumans, and The Reagans. All were honored guests at the French Lick Resort. They walked in the rose gardens, they drank brandy on the veranda, and they relaxed in the mineral springs. And now.....you can too.

Awards

Recognized as Travelocity’s Local Secrets, Big Finds® Voted one of the state’s top destinations in The Great Indiana Getaway, presented by the Indiana Office of Tourism Development. Americas Lodging Investment Summit (ALIS) Award finalist for Development of the Year Casino Award Winner for “Best Architectural Re-design for a Casino/Resort” Ranked the No. 1 value among golf courses in Kentucky and Indiana by Golf Magazine. Received “Excellent Rating” and recognition in The Zagat Survey’s 2007/08 Guide to America’s Top Golf Courses Finalist for Golf Inc. magazine’s 2007 Renovation of the Year competition. 8th Hole honored as one of the “18 Best Holes in Indiana” by Indiana Business Magazine Voted one of the top three Most Underrated Golf Resorts in the Midwest by Travel & Leisure Golf Magazine. Received the Best of Southern Gaming award for “Best Spa” from readers of Southern Gaming Magazine. Chosen by readers of Successful Meetings Magazine to receive the 2007 Pinnacle Award

Property Statistics

Year built 1901 Last year renovated 2007 Number of rooms 689 Meeting rooms 16 Sq. ft. of meeting space 109,000 Banquet capacity 1,800 Number of employees 1,671		Peak season Summer

Food & Beverage Outlets

Restaurants  Cafeteria/Buffet  Casual/3 meal  Coffee Shop  Dessert  Entertainment Venue  Family  Fine Dining  Italian  Poolside  Quick Service  Regional American  Steakhouse

Lounges  Entertainment  Lounge  Other

Amenities

Hotel Amenities
2 Indoor Pools 1 Outdoor Pool 1 Indoor/Outdoor Pool Outdoor hot tubs 2 Fitness Facility	Spas 36 Holes of Golf 3 Gift Shops 12 Retail Outlets Business Center
Casino Amenities
32 Gaming Tables 1202 Slot Machines
Spa Amenities
Fitness Center Exercise/Aerobics Mineral Springs	Salon Services Gift Shop/Retail

Internet Links

French Lick Resort Frenchlick.com

How to Apply

Job #120350 — Director of Catering

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.