Catering Sales Manager

Property: Stowe Mountain Lodge Stowe, VT	Managed by: Destination Hotels & Resorts Englewood, CO

Scope of this Position

• DESTINATION HOTELS AND RESORTS:
• We foster a creative, entrepreneurial and energetic work environment where people come to work and have fun.
• We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
• Your role will be integral to the success of our company.
• We strive to create a work place culture that values family, work life balance and community.
• We help develop our associates and provide support for them to grow their careers with DH&R.
• Our associates are proud to work here!
• STOWE MOUNTAIN LODGE:
• For over a century Stowe has attracted the world’s most discerning travelers, who have cherished the beauty of the areas covered bridges, sparkling lakes, rambling woodlands and majestic peaks.
• Those who frequent Stowe treasure its ability to welcome the world, while still remaining the quintessential small New England town and the creation of Stowe Mountain Lodge will reaffirm the mountain’s reputation as a world-class resort.
• The 139-room luxury lodge is establishing a new alpine aesthetic for Stowe; one that celebrates rustic Vermont-Alpine architecture, the artisan traditions of New England and the tranquility of the area.
• The lodge will feature stunning, panoramic mountain views, an ambiance of rustic elegance, and truly intimate and gracious service unmatched by any other resort in New England.
• ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
• 1. Developing and implementing strategies for the Catering Department that support the achievement of the Resort’s goals.
• 2. Managing the operation of the catering events. Examples of these events would be Social Banquets, Holiday Parties, Reunions, Fundraisers, Birthday Parties, Anniversary Parties, Day Meetings and Weddings.
• 3. Solicits new and existing catering accounts to exceed revenue goals through telephone solicitation, outside calls, site inspections, and written communication.
• 4. Participates in food and beverage presentations, sales presentations, trade shows, property site inspections and customer meetings.
• 5. Responds to all incoming leads for catering business.
• 6. Completes and updates the Funnel Report identifying account activity and productivity on a weekly basis.
• 7. Maintains Delphi system updated to preserve communication with the client and the property.
• 8. Acts as a property liaison between the catering account base and the operations departments of the resort as necessary.
• 9. Participates in daily business review meeting, sales meetings and management meetings as deemed necessary by the Director of Catering and the Director of Sales and Marketing.
• 10. Utilizes all existing DH&R resources for the prospecting of new group business. This includes creating relationships with other DH&R property’s sales departments to maximize all lead sources for the property. Receive and send leads accordingly.
• 11. Represents Stowe Mountain Lodge at local and industry associations to maximize exposure for the hotel.
• 12. Develops detailed proposals, contracts and correspondence and tailors them to the specific programs and their negotiated terms while maintaining profitability goals of the resort.
• 13. Conducts site inspections and entertains potential clients as appropriate.
• 14. Maintains a filing system in the sales department that incorporates all communication with the client and the property. This system should includes signed contracts. Maintains a daily log of important information to share with the department.
• 15. Assists planning and coordinating group arrivals and departures by working closely with the Front Desk, Catering, Housekeeping and other departments.
• 16. Communicates with all departments regarding group VIP’s, and/or any special needs.
• 17. Maintains an up to date working knowledge of all resort amenities as well as any special events.
• 18. Maximizes revenue and cash flow by promoting resort services, special hotel programs, and upgrades when appropriate.
• 19. Interacts with resort staff in a professional manner, assisting other departments with necessary information.
• 20. Is knowledgeable of all emergency procedures and Stowe Mountain Lodge policies.
• 21. Answers the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
• 22. Creates cost saving controls, ensures economical and safe use of supplies and equipment.
• 23. Upholds all safety standards of Stowe Mountain Lodge and Destination Hotels and Resorts.
• 24. Is able to communicate verbally and in writing in English.
• 25. Is a team player and interacts with all guests and fellow Associates in a positive and friendly manner.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE:
• High school diploma or equivalent required. College degree preferred.
• 2-3 years hotel catering, event planning, sales experience.
• Experience in high volume establishments.
• Food and wine service knowledge.
• Excellent communication skills.
• Technical proficiency (basic computer applications).
• Management experience preferred.
• Attention to detail.
• Customer service experience.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems.
• Solid judgment and ability to resolve conflicts effectively.
• Operate effectively in stressful situations.
• Ability to multi-task.
• Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Flexible schedule and ability to adapt to changing guest needs.

Compensation

Salary

Highly Competitive Salary

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Matching 401k - immediately vested Company Hotel Travel Benefits Medical Flex Spending Accounts

Employee Referral Program up to $5,000 Fantastic Work Environment Paid Vacation Paid Holidays Personal Leave An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #120183 — Catering Sales Manager

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Stowe Mountain Lodge
7412 Mountain Road Stowe, VT 05672	Phone  (802) 253-3560

Management

Managed by

Destination Hotels & Resorts - Englewood, CO

Property Description

Opening Fall of 2007 Stowe Mountain Lodge. Who’d imagine you could rediscover civilization by leaving it all behind? Perhaps it’s the pristine location, the classic beauty, or the history that has evolved here. Or maybe it’s the fact that one cultivates a sense of contentment throughout every season at Stowe. Now, with the advent of Stowe Mountain Lodge, this unique New England town will reaffirm its place as a renowned destination for discerning world travelers. For over a century Stowe has attracted the world’s most discerning travelers, who have cherished the beauty of the area’s covered bridges, sparkling lakes, rambling woodlands and majestic peaks. When it opens in fall 2007, Stowe Mountain Lodge will set a new standard of luxury and aesthetics for the East Coast’s most magnificent resort. Built in the new “Vermont-Alpine” style, Stowe Mountain Lodge will offer a truly luxurious setting, while still paying respect to the Vermont traditions of utilizing local artisan products and embracing the tranquility of nature. The six-story, 139-room lodge draws on the architectural tradition of turn-of-the-century summer camps created by the great families of New England. The lodge’s exterior features a picturesque façade of woven timber and shingles that draw upon the natural harmony found in nature, as well as stone veneer created from local quarries, and expansive glass to bring the beauty of the lodge’s outdoor surroundings to the indoors. The interior design will further emphasize the fresh and contemporary take on natural beauty, enabling guests to experience Vermont through a mélange of old and new, rustic and romantic. Interchanging natural Vermont woods and stones, birch bark columns and detailing will provide a simplistic backdrop to lively, contemporary folk art pieces. The color palette of the local seasons – vibrant reds, deep oranges, warm yellows and soothing greens – in varying patterns and textures will be found in the upholstery of inviting furnishings. Each room has been custom-designed as a respite from the hustle and bustle of every day life, with warm tones, plush furnishings and soothing amenities. All rooms will be framed by oversized windows and outdoor balconies, allowing guests to take full advantage of the remarkable mountain landscape of Mt. Mansfield and Spruce Peak. SKI/SNOWBOARD FEATURES Elevation of 4,395 feet at Mt. Mansfield, Vermont’s highest peak 63 total km of skiing 48 total trails More mile-long lifts than any resort in the east 16% beginner trails 59% intermediate trails 25% expert trails Longest run: 3.7 miles, Toll Road Snowboarding halfpipe The world’s fastest high-speed, 8-passenger gondola 35 km of groomed terrain and 40 km of back country trail for cross-country skiing Only ski area in New England to have a fully automated snowmaking system on one of its mountains, Spruce Peak. GOLF A breathtaking mountain course designed by the legendary Bob Cupp, with the help of Mother Nature. It’s especially rare that an 18-hole, par 72-championship course can challenge every level of player but remain friendly to the environment. Such is the case at the Stowe Mountain Club golf course - 6,400 environmentally respectful yards, soon to become Vermont’s first Audubon International certified course.

Why People Like to Work for Us

WHO WE ARE: Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business. OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts. Our associates are proud to work here!

Property Statistics

Number of rooms 139

Amenities

Hotel Amenities
All rooms offer private balconies with breathtaking views Stone-framed fireplaces Separate shower and oversized relaxation tub Marble bathroom Mario Russo bath products Salon-style hair dryer Custom Egyptian cotton bed linens Goose down feather beds, pillows and duvets International pillow menu Wireless high-speed Internet access and fax connections Flat screen televisions DVD players MP3 hookup Iron and ironing board In-room safe large enough to accommodate a laptop	Custom “personal bar” offering guests’ favorite snacks, beverages and other necessities “Pre-arrival” call to all guests by a guest relations team member to arrange a personalized stay Mountain adventure concierge Ski, golf and fly-fishing sherpas World-class spa and wellness center 18-hole Bob Cupp championship mountain golf course Artisan-inspired fine and casual dining 24-hour in-room dining Children’s adventure programming Twice-daily housekeeping and evening turndown service Wireless high-speed internet access in public areas Luxury shops and boutiques Overnight valet parking Airport transfer service
Spa Amenities
A luxurious 21,000 square foot world-class spa will feature distinctive services, natural Vermont products and unique discoveries from around the world. Guests may take advantage of: Full-service fitness center Lap pool	Indoor/outdoor water therapy Relaxation area 19 treatment rooms Stowe Mountain Lodge will also offer the service of a world-class wellness center, designed to assist guests who are looking to transform the way they eat and exercise through new lifestyle management skills.

Internet Links

Stowe Mountain Lodge http://www.stowemountainlodge.com

Destination Hotels & Resorts http://www.destinationhotels.com

How to Apply

Job #120183 — Catering Sales Manager

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.