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Director of Revenue Management
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Scope of this Position |
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- Come and experience the wonderful Sheraton Music City Hotel!
- With a tradition of great southern charm and service excellence, we have created a guest experience that is unmatched in Nashville.
- This commitment to a positive guest experience is recognized with our ten consecutive Meetings & Conventions Magazine's Gold Key Awards.
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- Sheraton Music City Hotel fosters a family oriented working environment.
- Teamwork is valued and celebrated in all areas of the hotel.
- We offer our associates competitive wages and benefits in addition to monthly celebrations in recognition of everyone's effort in making Sheraton Music City the hotel of choice for both guests and associates.
- AWARDS
- Catering and Convention Services Team of the Year for Sheraton Franchise in 2006.
- Ranked second place within Starwood for Meeting Planner Satisfaction in 2003.
- Received Most Improved Associate Satisfaction Score within HEI Hotels and Resorts in 2005.
- Consistently ranked in top of class for overall Guest Satisfaction.
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- HEI VIEWS OUR ASSOCIATES AS OUR GREATEST RESOURCE, AND WE HIRE AND DEVELOP THE BEST.
- We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
- Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
- An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
- HEI Hotels & Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
- >> FOR YOUR PHYSICAL & MENTAL WELLNESS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- >> FOR YOUR FINANCIAL WELLNESS:
- Supplemental Life Insurance Coverage
- Spouse Life Insurance Coverage
- Child Life Insurance Coverage
- Short-Term Disability
- Long-Term Disability
- Matching 401(k) Savings & Retirement Plan
- Employee Discount Program by ‘YouDecide’
- Hotel Room Discount
- Vacation/Sick/Holiday Benefit
- JOB DESCRIPTION
- The following are specific responsibilities and contributions critical to the successful performance of the position:
- Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix, including group, transient, wholesale catering revenues etc.
- Manage/update current selling strategies and product information in all available distribution channels/reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.)
- Facilitate Daily and Weekly Sales and Revenue Strategy meetings
- Conduct ongoing competitor price/product analyses to ensure proper rate positioning/product offering relative to competition
- Actively participate in budgeting and business planning for the Food & Beverage department including Catering, and any other revenue generating department
- Work with the Regional Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel
- Active participant in all pricing decisions for transient, group, and wholesale segments
- Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering
- Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process
- Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels
- Maintain historical statistical data from all distribution channels, in all market segments
- Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
- REQUIRED SKILLS
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- EXPERIENCE
- At least five years guest service/hotel experience
- Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work
- SKILLS AND KNOWLEDGE
- Strong analytical skills.
- In-depth understanding of tools- spreadsheets, statistical methods for analyzing data
- Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues
- Excellent communication skills and interpersonal skills
- Knowledge of competitive market preferred
- Ability to use PMS/ reservation/revenue management systems to forecast and implement optimal strategies
- Proficient in Microsoft Office (strength in Excel)
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
- Able to set priorities, plan, organize, and delegate.
- Written communication skills to be concise, well organized, complete, and clear.
- Ability to work effectively under time constraints and deadlines.
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- HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
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Compensation |
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| Salary | Highly Competitive Salary | | Bonus | Yes |
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Benefits |
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| Paid Vacation | Yes | | Personal Leave | Yes |
- Dental Insurance
- Disability Insurance
- Life Insurance
- Medical Insurance
- Vision Insurance
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- Matching 401k Plan
- Company Travel Benefits
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
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How to Apply |
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Job #119741 — Director of Revenue Management
Sheraton Music City |
777 McGavok Pike
Nashville, TN 37214 |
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Management |
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Property Description |
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Come and experience the wonderful Sheraton Music City Hotel! With a tradition of great southern charm and service excellence, we have created a guest experience that is unmatched in Nashville. This commitment to a positive guest experience is recognized with our ten consecutive Meetings & Conventions Magazine's Gold Key Awards.
We are proud to offer a wide variety of amenities, including oversized guest rooms, each with a private balcony or patio, business services, concierge service, health club facilities, indoor and outdoor pools, tennis, free parking and complimentary airport shuttle. Located within minutes of downtown Nashville, The Grand Ole Opry, Opry Mills Shopping Mall, and Nashville International Airport, we are ideally located for the business or leisure traveler. |
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Why People Like to Work for Us |
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HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry.
At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values.
Join HEI and grow your career with the fastest growing hotel owner/operator in the world. |
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Awards |
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- Catering and Convention Services Team of the Year for Sheraton Franchise in 2006.
- Ranked second place within Starwood for Meeting Planner Satisfaction in 2003.
- Received Most Imporved Associate Satisfaction Score within HEI Hotels and Resorts in 2005.
- Consistently ranked in top of class for overall Guest Satisfaction.
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Property Statistics |
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| Year built | 1985 |
| Last year renovated | 2001 |
| Number of rooms | 410 |
| Meeting rooms | 21 |
| Sq. ft. of meeting space | 32,000 |
| Number of employees | 250 |
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| | Computer software | | M3 Accounting, Microsoft Office, Delphi, Galaxy, Micros, TimeSaver, |
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Food & Beverage Outlets |
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| Restaurants |  Coffee Shop
Regional American
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| | Lounges | Lounge
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Amenities |
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| Hotel Amenities | - Private Balcony or Patio
- Data Port
- Oversized Rooms Available
- Non-Smoking Rooms Available
- Bathrobes
- Club Level Rooms Available
- Coffee Maker
- Cribs Available
- Free Daily Newspaper (National)
- Hairdryer in Room
- Handicap Accessible Rooms Available
- Iron/Ironing Board
- Maid Service
- Refrigerators Available
- Rollaway Beds Available
- Rooms with Sitting Area Available
- Rooms with Sofa Bed Available
- Smoke Detectors in Room
- The Sheraton Sweet Sleeper Dog Bed Available
- The Sheraton Sweet Sleeper Bed
- Video Check-Out Available
- Writing Desk
- Lighted Outdoor Tennis Court
- Indoor Heated and Outdoor Pools
| - Fitness and Spa Facilities/Services
- Sauna
- Whirlpool/Hot Tub (Fitness Facility)
- Massage Treatments
- Golf Courses Nearby
- Valet Service and Free Self Parking Facilities
- Business Center/Services
- 24-Hour Front Desk
- Free Airport Transportation (Limited)
- Shuttle Service within Surrounding Area (Limited)
- Vending Machines
- Ice Machine
- Pets Allowed (Restrictions May Apply)
- Doorman
- Bellstand/Porters
- Smoke Detectors
- Handicap Accessible Facilities
- Non-Smoking Facilities
- Gift/Sundry Shop
- Air-Conditioned Facilities
- Laundry/Valet Service
- Luggage Storage
- Sheraton Service Promise
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Internet Links |
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How to Apply |
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Job #119741 — Director of Revenue Management
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