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Guest Service Agent / Front Desk Agent
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
- Eastern European & / or Asian dialect with English language bi-lingual skills preferred
- Experience in major city hotel of similar size
- Fidelio Opera proficiency & / or working knowlege
Technical Requirements:
- Must live in the local area or within commuting distance.
- Must be willing to work a variety of day/night and weekend shifts.
- Must be able to read, write and speak English.
- Requires strong organizational skills.
- Must be able to work independently.
- Able to be on your feet for long periods of time.
- Able to lift at least 50 pounds.
- Excellent people skills.
- Must meet grooming standards.
- We provide a substance free environment. Substance testing is mandatory.
- At least 21 years of age.
- Meet/exceed customer expectations.
- Computer experience required.
- Must meet or exceed the team expectations.
- An energetic personality.
Educational Requirements:
- High School degree or equivalent.
- AA/AS Two year degree.
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Compensation |
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| Wage | $19.38 - $22.38 per hour | | Hours | Varied
Full Time, Permanent
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Benefits |
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| Paid Vacation | 10 days after 1st year
| | Paid Time Off | 9 days per year |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Employee Funded 401-k
- Company Hotel Travel Discounts
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- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
- EOE/AA
- Union benefits upon completion of membership requirements & dues upkeep.Commuter benefit program, discounted parking
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How to Apply |
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Job #118634 — Guest Service Agent / Front Desk Agent
Milford Plaza |
270 West 45th Street
New York, NY 10036 |
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Management |
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| Managed by | Oxford Lodging |
| Owned by | Ogden CAP |
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Property Description |
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Located in the heart of Times Square the renowned Milford Plaza Hotel caters to the hospitality needs of a diverse mix of NYC visitors.
Boasting 600 rooms, the Milford Club Lounge& the friendliest staff in Manhattan, the Milford Plaza has been an established tourist haven since opening as the Lincoln Hotel in 1929.
With plans for an extensive renovation, the hotel will take it's service levels, market mix & amenities to a higher level while adding seasoned hospitality professionals to the team. |
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Why People Like to Work for Us |
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- Career opportunity
- Internal job posting & referral programs
- Employee recognition programs
- Industry leader in the NYC market
- Customer Driven Environment
- Belief in Empowering staff & providing tools needed for success
- Belief in Partnership with employees, guests,business partners & local communities
- NYC based employer which contributes the growth & stability of the NYC area
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Property Statistics |
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| Year built | 1929 |
| Last year renovated | 1980 |
| Number of rooms | 1,300 |
| Number of employees | 350 |
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| | Our top markets | |  Transient
Group
Leisure
| | Peak season | | Winter | | Computer software | | Opera Micros / Fidelio |
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| Revenues |
ADR | $1.66 |
Annual Revenue | $70MM |
F&B Revenue | $1MM |
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Amenities |
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| Hotel Amenities | - 1 Fitness Facility
- 1 Gift Shop
- Business Center
- Concierge services
- Data ports
| - High Speed Internet-All Rooms
- In-room safe
- In-room refrigerator
- Dry Cleaning, shuttle service, valet Parking
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Internet Links |
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How to Apply |
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Job #118634 — Guest Service Agent / Front Desk Agent
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