Cocktail Server

Property: The Driskill Austin, TX	Managed by: Destination Hotels & Resorts Englewood, CO

Responsibilities for this Position

• ESSENTIAL FUNCTIONS:
• To sell and serve beverages and food to guests in a professional and upscale manner.
• Check and maintain proper set up and cleanliness of lounge and service station before during and after shift. Areas should be kept in top appearance at all times.
• Meet and greet guests in a friendly and courteous manner and explain all specials, promotions and appetizers. Maintain excellent rapport with guests and stimulate sales through professionalism.
• Input orders into Point of Sale system in a timely manner to inform bartender or kitchen an order was made.
• Replenish beverages as requested, frequently checking back with guest to inquire about satisfaction. Anticipate guests needs and be alert to their signals.
• Present the guest with the check promptly, thanking them and inviting them to return. Take care of any lounge checks that need to be transferred to the dining room.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• SPECIFIC JOB KNOWLEDGE, SKILL & ABILITY:
• The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Individuals must posses and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with property's service standards.
• Knowledge of all recipes for all beverages and presentation of each.
• Knowledge of food menu and serving abilities.
• Ability to up-sell drink items.
• Knowledge of check handling procedures.
• Ability to remember, recite and promote the variety of menu items.
• Ability to read, write and speak English to fully comprehend guest requests, memos, etc.
• Ability to move through a crowded lounge to serve guests.
• Able to carry trays weighing up to 20 lbs.
• Ability to handle money and make change for guests.
• Ability to be a good listener and memorize guest drink orders.
• Ability to be alert and attentive, pleasant and outgoing personality.
• Ability to serve drinks on 5 ft. high bar.
• Ability to lift up to 40 lbs.
• QUALIFICATION STANDARDS:
• EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities.
• EXPERIENCE: Cocktailing experience required.
• LICENSES OR CERTIFICATES: Food Handler’s Card, Alcohol Awareness Certification
• GROOMING: All Pointe Professionals must maintain a neat, clean and well-groomed appearance (specific standards available)
• OTHER: Must be at least 19 years of age to serve alcohol.

• Must live in the local area or within commuting distance.

Compensation

Wage	Highly Competitive Wage
Hours	Full Time, Permanent

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Matching 401k - immediately vested Company Hotel Travel Benefits Medical Flex Spending Accounts

Employee Referral Program up to $5,000 Fantastic Work Environment Paid Vacation Paid Holidays Personal Leave An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #118141 — Cocktail Server

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

The Driskill
604 Brazos Stret Austin, TX 78701	Phone  (512) 474-5911

Management

Managed by

Destination Hotels & Resorts - Englewood, CO

Property Description

The Driskill Hotel, managed by Destination Hotel & Resorts and located in downtown Austin, is a four star, AAA four-diamond that seeks to provide the finest in service, ambiance and hospitality. Built in 1886 as the showplace of a cattle baron, The Driskill Hotel in Austin, Texas has long been Austin's Grande Dame and a center for politics and high society. Today, The Driskill Hotel offers deluxe accommodations and five-star dining in true Texas luxury. It stands apart as a landmark of refined hospitality with rich appreciation of the past and an elegant vision for the future. The Driskill strives to maintain a working relationship with community organizations to ensure the growth and welfare of Austin and it's citizens. It is the role of the staff at the Driskill to maintain a distiguished national and international reputation. The lobby of The Driskill Hotel sets the initial tone of comfort and elegance with three-story columns framing a marble floor and stained-glass dome ceiling. Guests select from 188 rooms and suites distributed between the Historic Wing - with soaring ceilings, elaborate woodwork and balconies- and the Traditional Wing, built in 1929 and featuring art deco styling and the colors of the Texas Hill Country. All accommodations at The Driskill Hotel include original art, ornate beds, dramatic draperies and high-speed Internet access. The opulence continues in theme suites such as the Cattle Baron's Suite, the Yellow Rose Bridal Suite and the Renaissance Bridal Suite. Under the direction of Executive Chef Josh Watkins, the renowned Driskill Grill and 1886 Café & Bakery add to the The Driskill Hotel's status as a favored gathering place, while its grand function rooms impress delegates with their high-tech capabilities and elegant appointments. A well-equipped Business Center takes care of everyday office needs and a Fitness Studio addresses guests' physical well-being with workout areas, a stretching room, two massage tables and a sauna. Hospitality as a fine art requires experience, attention to detail and discretion. At The Driskill Hotel in Austin, Texas, the staff strives to make every moment of every visit a masterpiece.

Why People Like to Work for Us

WHO WE ARE: Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business. OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts. Our associates are proud to work here!

Awards

Mobil Four Star AAA Four Diamond Award

Property Statistics

Year built 1886 Number of rooms 188 Sq. ft. of meeting space 14,837

Food & Beverage Outlets

Restaurants  Casual/3 meal  Continental

Lounges  Lounge

Amenities

Hotel Amenities
100% cotton bed and bath linens 24-hour concierge service 24-hour room service Bathroom nightlights Cable television including HBO, CNN, and ESPN Ceiling fan Complimentary shoe shine Daily newspaper delivery Deluxe bath amenities Digital alarm clock Executive business center Executive Business Center Fitness Studio Foreign currency exchange	Hairdryer High speed Internet access Individual climate control In-room movies In-room refreshment center Iron and ironing board Massage Services Multiple dual-line telephones Nightly turn-down service One-day laundry and dry cleaning Plush terry robes Safety deposit boxes Twice daily complete housekeeping service Voice message service

Internet Links

The Driskill Hotel http://www.driskillhotel.com/

The Driskill Grill http://www.driskillgrill.com/

1886 Cafe & Bakery http://www.1886cafeandbakery.com/

Destination Hotels & Resorts http://www.destinationhotels.com

How to Apply

Job #118141 — Cocktail Server

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.