HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry.
At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values.
Join HEI and grow your career with the fastest growing hotel owner/operator in the world.
HEI VIEWS OUR ASSOCIATES AS OUR GREATEST RESOURCE, AND WE HIRE AND DEVELOP THE BEST.
We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
HEI Hotels & Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
>> FOR YOUR PHYSICAL & MENTAL WELLNESS:
Medical Insurance
Dental Insurance
Vision Insurance
>> FOR YOUR FINANCIAL WELLNESS:
Supplemental Life Insurance Coverage
Spouse Life Insurance Coverage
Child Life Insurance Coverage
Short-Term Disability
Long-Term Disability
Matching 401(k) Savings & Retirement Plan
Employee Discount Program by ‘YouDecide’
Hotel Room Discount
Vacation/Sick/Holiday Benefit
JOB DESCRIPTION
The primary role of the Director, Revenue Management Systems is to provide front line support and training to the field surrounding all of HEI’s Revenue Management Systems.
Primarily, these systems include PDA tools, BnC Tools, Crystal Reports, and various excel spreadsheets.
The position will be required to have a thorough working knowledge of both the technical aspects of the tools as well as HEI’s philosophies and direction in their application in day to day revenue management strategies and decision making.
The position will provide front line technical and business support, with the vendors providing second level support.
The Director, Revenue Management Systems will need to travel to hotels for training and support as needed, and will be responsible for conducting regular new hire training programs.
The position will also work directly with HEI’s various vendors to develop future tools and enhancements.
Review current revenue management tools and systems in place, provide feedback, and prepare recommendations on areas for improvement
Ensure effective structures, processes, jobs and performance management systems are in place
Effectively implement guidelines for systems evaluation and development
Identify technology enhancements needed and work with hotels to develop a business case supporting implementation within budgetary guidelines
Work with key corporate groups to identify needed enhancements
Work closely with Corporate team and vendors to evaluate and critique future initiatives and past efforts. Communicate results to the field and support recommendations
Develop a 30-60-90 day revenue management systems implementation plan before an acquisition or sale of a hotel to ensure a smooth transition
Create a strong Corporate Revenue Management environment by maintaining a productive dialogue and exchange of ideas
Job Requirements
Must be a citizen of this country or possess a valid work permit.
EXPERIENCE
Minimum three years of Hotel Revenue Management and over five years of Hospitality experience demonstrating career growth and exceptional performance.
Multi-brand work experience preferred
Bachelor's or Master's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work
SKILLS AND KNOWLEDGE
Experience with conflict management/resolution and negotiation/persuasion skills to work with vendors and properties to implement various corporate-sponsored tools and initiatives.
Excellent written, verbal, and listening skills
Posses analytical skills and ability to use the results of analysis to make effective strategic decisions and recommendations
Microsoft Office and Adobe (Advanced knowledge of Excel a must)
Customer Service oriented
Attention to detail and ability to manage multiple tasks
Travel required
Public speaking required
REQUIRED SKILLS
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize, and delegate.
Written communication skills to be concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.
=========================================
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Compensation
Salary
Highly Competitive Salary
Bonus
Yes
Benefits
Paid Vacation
Yes
Personal Leave
Yes
Dental Insurance
Disability Insurance
Life Insurance
Medical Insurance
Vision Insurance
Matching 401k Plan
Company Travel Benefits
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
How to Apply
Job #118136 — Director of Revenue Management Systems
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HEI Hotels & Resorts
101 Merritt 7, 1st Floor Norwalk, CT 06851
Phone
(203) 849-8844
Company Description
Creating A Legacy…
HEI is building a legacy in hospitality real estate with discriminating investments in two priority categories: high potential properties and high potential people.
But our core investment isn’t bricks and mortar: it’s passionate people.
HEI is known for our energizing, high-performance culture that integrates seasoned talent in operations, acquisition and development with disciplined fund management. Our unique “owner/operator” business model fully aligns our financial and hospitality expertise in a cohesive, streamlined network for clear advantages and collective success.
At HEI, property value is our goal...people value is our strength.
Our Mission/Vision/Values
HEI’s core convictions, captured in our Mission, Vision and Values, are the result of a series of multi-level collaborative sessions with a cross section of associates across our company. These statements serve as HEI’s transcendent credo...as well as day-to-day guidelines...for achieving higher standards of personal interaction, two-way communication, professional excellence and collective success. ======================================================= Learn more about our Mission/Vision/Values - Just click on the Internet link at the bottom of this profile. =======================================================
Our People
HEI views our associates as our greatest resource, and we hire and develop the best!
We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
For Fast-Track Careers and fresh opportunities, HEI is the place to grow!
Company Statistics
Year founded
2002
Number of employees
5,500
Property Portfolio
Types of properties we operate
Hotel, Resort
Types of locations
Airports, Major Cities, Small Cities
Franchise affiliations
Crowne Plaza Embassy Suites Hilton Le Meridien Marriott Renaissance Sheraton Westin
Properties are located in
California, Connecticut, Florida, Georgia, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New York, Pennsylvania, Tennessee, Texas, Vermont, Virginia
We are owners and operators with equity in 30 properties.
We operate a total of 30 properties.
Company Characteristics
The company is very sound financially.
We are adding additional properties to the portfolio every year.
We have a strong track record of promoting people based on performance, results, and willingness to relocate.
