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Front Desk Agent
Experience the Hyatt Touch! The $16.4 million renovation has begun! Come be a part of our Team! |
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Responsibilities for this Position |
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- Handle guest registration and room assignments, accomodating special requests whenever possible
- Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies
- Handle gues check-ins/check-outs in accordance wtih hotel credit/cash handling policies in an efficient and friendly manner
- Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, safety boxes, etc.
- Assist with responsiblities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and reservations
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
- Must live in the local area or within commuting distance.
- Must be willing to work a variety of day/night and weekend shifts.
- Must be able to read, write and speak English.
- Requires strong organizational skills.
- Able to be on your feet for long periods of time.
- Able to lift at least 25 pounds.
- Excellent people skills.
- Must meet grooming standards.
- Computer experience required.
- An energetic personality.
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Compensation |
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| Wage | $9.00 - $9.00 per hour | | Hours | Hours Vary
Full Time, Part Time
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Benefits |
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| Paid Vacation | 5 days after 1st year
| | Paid Sick Leave | 7 days per year |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Free Parking
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- Meals
- Matching 401-k
- Company Hotel Travel Discounts
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
- EOE/AA
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How to Apply |
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Job #118120 — Front Desk Agent
Hyatt Regency Lexington |
401 West High Street
Lexington, KY 40507 |
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Management |
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Property Description |
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| A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. |
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Property Statistics |
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| Number of rooms | 365 |
| Meeting rooms | 17 |
| Sq. ft. of meeting space | 20,000 |
| Banquet capacity | 1,050 |
| Number of employees | 180 |
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| | Our top markets | |  Group
SMERF
Transient
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Amenities |
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| Hotel Amenities | - ACCOMODATION
- Hyatt Grand Beds
- TV with remote control, cable movie channels, pay movies
- Voice mail, telephone w/ message light, computer hookup
- Video messages, video account review, video check-out
- High Speed Internet access
- Individual climate control
- Electronic door locks
- Full bath amenities
- Turndown available upon request
- AM/FM alarm clock
- Coffee makers
| - SERVICES & FACILITIES
- Business Center
- Complimentary transportation to the Bluegrass Airport
- Laundry/dry cleaning
- Room Service
- Valet Parking
- Safe deposit boxes
- Complimentary outdoor parking
- RECREATIONAL FACILITIES
- Heated, indoor pool with outdoor sun deck
- Health club
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Internet Links |
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How to Apply |
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Job #118120 — Front Desk Agent
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