Housekeeping Supervisor

Property: Renaissance Fort Lauderdale Fort Lauderdale, FL	Managed by: HEI Hotels & Resorts Norwalk, CT

Responsibilities for this Position

• The Renaissance Hotel is conveniently located on the 17th Street Causeway, close to the airport, the beaches, and downtown Fort Lauderdale.
• We are an easy commute from Miami or the West Broward communities.
• The #40 bus line passes right outside our hotel. We offer complimentary garage parking for all associates.
• =======================
• The atmosphere of our hotel is fun, energetic, and vibrant.
• The associates of our hotel enjoy working in a fast paced, fun environment where everyone takes pride in providing the best experience possible for our guests.
• The Renaissance Hotel offers a fun work environment with many benefits for our team members including employee meals, paid vacation time, paid sick time, 401K plan, hotel discounts, medical & dental insurance, and more!
• IF YOU LOVE TO DELIVER EXCEPTIONAL SERVICE THEN COME AND GROW WITH US!
• =======================
• HEI VIEWS OUR ASSOCIATES AS OUR GREATEST RESOURCE, AND WE HIRE AND DEVELOP THE BEST.
• We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
• Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
• An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
• HEI Hotels & Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• >> FOR YOUR PHYSICAL & MENTAL WELLNESS:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• >> FOR YOUR FINANCIAL WELLNESS:
• Supplemental Life Insurance Coverage
• Spouse Life Insurance Coverage
• Child Life Insurance Coverage
• Short-Term Disability
• Long-Term Disability
• Matching 401(k) Savings & Retirement Plan
• Employee Discount Program by ‘YouDecide’
• Hotel Room Discount
• Vacation/Sick/Holiday Benefit
• JOB DESCRIPTION
• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• REQUIRED SKILLS
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
• Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands.
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• HEI Hotels and Resorts is an equal opportunity employer M/F/V/D

• Must live in the local area or within commuting distance.

Compensation

Wage	Highly Competitive Wage
Hours	Full Time, Permanent

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Dental Insurance Disability Insurance Life Insurance Medical Insurance Vision Insurance

Matching 401k Plan Company Travel Benefits An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #118119 — Housekeeping Supervisor

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Renaissance Fort Lauderdale
1617 Southeast 17th Street Fort Lauderdale, FL 33316	Phone  (954) 626-1700

Management

Managed by	HEI Hotels & Resorts - Norwalk, CT
Owned by	HEI Hotels and Resorts

Property Description

The Renaissance Hotel is conveniently located on the 17th Street Causeway, close to the airport, the beaches, and downtown Fort Lauderdale. We are an easy commute from Miami or the West Broward communities. The #40 bus line passes right outside our hotel. We offer complimentary garage parking for all associates. The atmosphere of our hotel is fun, energetic, and vibrant. Our guests are a mixture of business and leisure travelers. With our close proximity to the cruise ports we receive many vacationers on their way to exotic ports of call. The associates of our hotel enjoy working in a fast paced, fun environment where everyone takes pride in providing the best experience possible for our guests.

Why People Like to Work for Us

The Renaissance Hotel offers a fun work environment with many benefits for our team members including employee meals, paid vacation time, paid sick time, 401K plan, hotel discounts, medical & dental insurance, and more! If you love to deliver exceptional service then come and grow with us! HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry. At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values. Join HEI and grow your career with the fastest growing hotel owner/operator in the world.

Awards

AAA 4 Diamonds

Property Statistics

Year built 2001 Number of rooms 233 Meeting rooms 12 Sq. ft. of meeting space 10,000 Number of employees 140		Our top markets    Leisure  Group  Corporate Peak season Dec - Apr Computer software Marsha, Micros, Marriott PMS
		Number of F&B outlets 2

Food & Beverage Outlets

Restaurants  Bistro

Lounges  Lounge

Amenities

Hotel Amenities
Outdoor Pools: Heated Outdoor hot tubs Fitness Facility Business Center Dual Line Telephones Data ports High Speed Internet-All Rooms In-room coffee/tea In-room safe Minibar Newspaper (Mon-Fri) Triple sheeted beds with fluffy duvet coverd comforters. Air conditioning Alarm clock Bottled water, for a fee Coffee maker/tea service Crib	Individual climate control Iron and ironing board Pillows: down/feather Pillows: foam Pull-out sofa bed Rollaway bed Safe Hair dryer Cable channel: CNN Cable channel: ESPN Cable channel: HBO Cable/satellite TV Color TV Mini-bar/entertainment center Movies/videos, pay-per-view Video games and players for rent Refrigerator

Internet Links

Renaissance Fort Lauderdale Hotel http://marriott.com/property/propertypage/fllbr?WT_Ref=mi_left

HEI Hotels & Resorts http://www.heihospitality.com

How to Apply

Job #118119 — Housekeeping Supervisor

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.