|
Cocktail Server
 |
Responsibilities for this Position |
|
- ESSENTIAL FUNCTIONS:
- To sell and serve beverages and food to guests in a professional and upscale manner.
- Check and maintain proper set up and cleanliness of lounge and service station before during and after shift. Areas should be kept in top appearance at all times.
- Meet and greet guests in a friendly and courteous manner and explain all specials, promotions and appetizers. Maintain excellent rapport with guests and stimulate sales through professionalism.
- Input orders into Point of Sale system in a timely manner to inform bartender or kitchen an order was made.
- Replenish beverages as requested, frequently checking back with guest to inquire about satisfaction. Anticipate guests needs and be alert to their signals.
- Present the guest with the check promptly, thanking them and inviting them to return. Take care of any lounge checks that need to be transferred to the dining room.
|
Job Requirements |
|
- Must be a citizen of this country or possess a valid work permit.
- SPECIFIC JOB KNOWLEDGE, SKILL & ABILITY:
- The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Individuals must posses and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with property's service standards.
- Knowledge of all recipes for all beverages and presentation of each.
- Knowledge of food menu and serving abilities.
- Ability to up-sell drink items.
- Knowledge of check handling procedures.
- Ability to remember, recite and promote the variety of menu items.
- Ability to read, write and speak English to fully comprehend guest requests, memos, etc.
- Ability to move through a crowded lounge to serve guests.
- Able to carry trays weighing up to 20 lbs.
- Ability to handle money and make change for guests.
- Ability to be a good listener and memorize guest drink orders.
- Ability to be alert and attentive, pleasant and outgoing personality.
- Ability to serve drinks on 5 ft. high bar.
- Ability to lift up to 40 lbs.
- QUALIFICATION STANDARDS:
- EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities.
- EXPERIENCE: Cocktailing experience required.
- LICENSES OR CERTIFICATES: Food Handler’s Card, Alcohol Awareness Certification
- GROOMING: All team members must maintain a neat, clean and well-groomed appearance (specific standards available)
- OTHER: Must be at least 19 years of age to serve alcohol.
Technical Requirements:
- Must live in the local area or within commuting distance.
|
Compensation |
|
| Wage | Highly Competitive Wage | | Hours | Full Time, Permanent
|
|
Benefits |
|
| Paid Vacation | Yes | | Personal Leave | Yes |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Matching 401k - immediately vested
- Company Hotel Travel Benefits
- Medical Flex Spending Accounts
|
- Employee Referral Program up to $5,000
- Fantastic Work Environment
- Paid Vacation
- Paid Holidays
- Personal Leave
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
|
|
How to Apply |
|
Job #118113 — Cocktail Server
Tempe Mission Palms Hotel |
60 East Fifth Street
Tempe, AZ 85281 |
| Phone | (480) 894-1400 | | Reservations | (800) 547-8705 |
|
|
Management |
|
|
Property Description |
|
The Tempe Mission Palms Hotel is located in downtown Tempe near Arizona State University - ASU and conveniently located just 10 minutes from Phoenix Sky Harbor International Airport and all major highways in and around Phoenix and Scottsdale, Arizona.
From the moment you enter the Tempe Mission Palms Hotel, you’ll be greeted by unprecedented warmth of our contemporary southwestern elegance. Enjoy the serenity of the hotel courtyard fountains and fireplaces with friends and business associates. The Mission Grille serves up award-winning regional cuisine, an extensive wine list, and unparalleled service in an elegant setting.
Enjoy the ideal blend of business, recreation and elegance with our beautifully appointed hotel accommodations, restaurant , lounge, business center, full service conference meeting, catering, and wedding facility.
Experience the serenity, rejuvenation, and relaxation that await you at The Tempe Mission Palms Hotel.
Tempe Hotel Accommodations
All of our spacious hotel lodging accommodations are designed to cradle you in comfort while uplifting your spirits. Entering your guest room at the Tempe Mission Palms Hotel, you will be surrounded by the warmth of its tasteful Southwestern elegance and furnishings which create the backdrop for your unforgettable visit.
Tempe Meetings and Catered Events
Our central location in Tempe near Phoenix and Scottsdale is the perfect setting for your next company meeting or catered event. We are known and recognized as a premier conference center facility in the Phoenix and Scottsdale area and offer a variety of creative themes and dining options. Choose from our luxury boardrooms, 13 conveniently located breakout rooms, to meeting rooms with seating up to 900.
Tempe Restaurants and Lounges
Tantalizing to the eye and palate, The Mission Grille elegance serves the Tempe downtown business community and visitors of greater Phoenix alike to the highest levels of service. The Mission Grille offers an elegant ambiance with exceptional regional cuisine. |
|
Why People Like to Work for Us |
|
WHO WE ARE:Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.OUR CULTURE:Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here! |
|
Property Statistics |
|
| Year built | 1985 |
| Last year renovated | 2004 |
| Number of rooms | 303 |
| Sq. ft. of meeting space | 30,000 |
| Number of employees | 250 |
|
| | Our top markets | |  Group
Association
Transient
| | Computer software | | Springer Miller/ Delphi / ADP & Timesaver |
|
|
| |
|
Food & Beverage Outlets |
|
| Restaurants | Regional American
|
| | Lounges | Lounge
|
|
|
Amenities |
|
| Hotel Amenities | - Outdoor Pools
- Airport transportation is available 5:30 am to 10:30 pm
- Business Center
- Business Concierge
- Delivery of the USA Today to your guest room door Monday through Friday
- Ergonomic chair at the desk
- Hairdryer and iron with ironing board
- High-speed wireless Internet connection
- In-room coffee and tea service
- In-room two-line telephones with voice mail and data ports
| - Iron/ironing board/hair dryer
- Large work area desks in rooms
- Local and 1-800 telephone calls made from your guest room
- Non-smoking rooms
- Receipt of faxes through the hotel's front desk
- The Arizona Republic is delivered to your guest room door on Saturday
- Use of the hotel's workout facility between the hours of 6:00 am to 10:00 pm
- Valet service for your automobile at the front entry of the hotel
- Wake-up calls
|
|
Internet Links |
|
|
How to Apply |
|
Job #118113 — Cocktail Server
|
