Director of Human Resources - Terranea Resort

This is one of the top hospitality HR jobs in the country!

Property: Terranea Resort Rancho Palos Verdes, CA	Managed by: Destination Hotels & Resorts Englewood, CO

Scope of this Position

• THE RESORT
• Rising from the magnificent bluffs on the wildly romantic Palos Verdes Peninsula is Terranea Resort, an exquisite resort, featuring world-class amenities including a 25,000 square foot spa, executive golf academy, meeting & event facility, gourmet dining and interactive children's center.
• Located within the resort is a limited collection of Ocean Villa, Ocean Casita and Ocean Bungalow properties that will provide owners an unparalleled seaside escape, as well as access to all of the amenities of this remarkable destination.
• THE BUSINESS
• The design and development of Terranea Resort ("Terranea") can be attributed to the talents of the Lowe Destination Development under the Lowe Hospitality Group, a division of Lowe Enterprises.
• For more than 30 years, Lowe Enterprises, (a privately held, Los Angeles-based entity) has planned, developed and operated luxury resorts and residential communities across the United States, such as the Resort at Squaw Creek, The Reserve, and SunRiver Resort.
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• For more information about Lowe Destination Development ("LDD"), visit www.lowedd.com.
• Just click on the link at the bottom of the employer profile attached to this advertisement.
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• As part of the Lowe Hospitality Group, Destination Hotels & Resorts will manage the operations of Terranea Resort as well as the Ocean Villas, Ocean Casitas and Ocean Bungalows at Terranea.
• Widely recognized as one of the most accomplished resort management companies in America, Destination Hotels & Resorts currently operates 30 independent, luxury and upscale hotels, resorts and golf clubs across the nation.
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• For more information about Destination Hotels & Resorts, visit their website at www.destinationhotels.com.
• Just click on the link at the bottom of the employer profile attached to this advertisement.
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• OUR CULTURE
• Destination Hotels & Resorts ("DH&R") fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun.
• We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
• Your role will be integral to the success of our company.
• We strive to create a work place Culture that values family, work life balance and community.
• We help develop our associates and provide support for them to grow their careers with DH&R.
• Our associates are proud to work here!
• THE OPPORTUNITY:
• This is one of the top hospitality HR jobs in the country!
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• The property Director of Human Resources role at Destination Hotels & Resorts is a growing and progressive function that has seen tremendous change over the past few years.
• Taking advantage of the technologies and systems now available, Destination Hotels & Resorts Human Resources function has strategically implemented Oracle based HRIS for enhanced data management; Sonic Recruit Applicant Tracking for a completely “e” based recruiting platform; MindSolve Visual Performance for Online 360 Feedback, Succession Planning, and Performance Appraisals.
• These systems, coupled with dynamic Human Resources Professionals in the driver seats at the property level has lined up our organization directly with the future of Human Resources.
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• The ideal candidate for the Director of Human Resources role at Terranea Resort is a competent and confident leader in performance management.
• Has firsthand experience in a complex resort, in a challenged labor market and has demonstrated an ability to apply innovative solutions to a staffing crunch including first hand experience with opening a resort.
• They’ll have a proven background in training program development and implementation and a strong legal orientation, able to represent Terranea Resort in high risk circumstances, and proactively navigate the company away from risk.
• This individual is an associate centric leader that inspires people, but also is known to hold people tightly (but reasonably) accountable for their conduct and performance; can bring innovative compensation program ideas that have greater value to today's job seekers; and comes from an organization that caters to an upscale (luxury) clientele who understands the make-up of an associate adaptable to the attention-to-detail and meticulous follow-through critical to the luxury market.
• JOB DESCRIPTION:
• Plans and implements policies relating to all phases of human resources activities including recruitment, selection, training & development, compensation & benefits administration, wage and hour issues, and employee safety.
• Ensures compliance with all EEO/Affirmative Action requirements.
• Assumes a strong leadership role in supporting an associate environment that strives to achieve a high level of job satisfaction.
• POSITION DUTIES & RESPONSIBILITIES
• Oversee the development and execution of the HR critical path in coordination with the Managing Director and executive team / overall resort-project critical path including meeting key staffing and HR specific goals.
• Proven leader in building winning teams and establishing strong and vibrant property culture within a complex resort environment. Ability to overlay a pronounced resort identity and employment brand in alignment with DH&R core values.
• 1. Responsible for enforcement of company policies & standards through written material, training, and consistent administration.
• 2. Supports managers with hiring needs by developing & implementing a recruitment plan that includes the hiring of over 400 associates pre opening and ongoing. Also assists with executive level recruitment for open management positions.
• 3. Implement, train and monitor CBI/CBH program to optimize selection decisions of outstanding talent & enhance retention.
• 4. Ensures company compliance with all wage & hour laws & other regulatory agencies.
• 5. Oversees management of all associate benefits, including rate renewal negotiations, claims handling, market surveys, open enrollment meetings.
• 6. Counsels employees & managers on employee relations issues and problems; ensures disciplinary actions & terminations are carried out legally & consistently.
• 7. Manages compensation programs through job & market analyses, & make recommendations on position wage ranges in a systematic and consistent manner.
• 8. Is responsible for overseeing all aspects of Performance Management. Ensures that pay increases and performance appraisals are completed, submitted and received in a timely manner; & signs off on all pay increases.
• 9. Oversees all company-wide training & development programs that are administered in addition to the development of Terranea Resort custom training initiatives.
• 10. Oversees coordination of all employee recognition programs & events.
• 11. Responsible for giving clear direction to Risk Manager for safety, loss control, compliance & claims management functions
• 12. Prepares & monitors HR budget & forecast.
• 13. Provides leadership to and supervises, trains, & evaluates HR staff.
• 14. Responsible for conducting annual associate opinion surveys, and evaluating and communicating results. Also assists with scheduling & attending all associate meetings.
• 15. Participative member of Leadership and Executive Committees, & helps coordinate semi-annual Business Meetings for all Managers.
• 16. Oversee & approve monthly associate newsletter.
• 17. Manage all unemployment claims & represents employer at hearings.
• 18. Assume duties of EEO/ Affirmative Action Officer for the company as described in the company’s Affirmative Action Plan.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• QUALIFICATIONS
• Prior experience opening a complex resort of comparable size and quality level
• Experience in Southern California or California market a plus
• Bachelor’s Degree preferred in Business Administration, Human Resources, Communications, or related field.
• PHR or SPHR Certification
• Minimum of 5 years professional experience in Human Resources, including 3 years supervising and managing staff in the Hotel/Resort environment
• Excellent command of various federal, state and local employment practices laws & regulations.
• Computer competency with Microsoft Office products
• Energetic self-starter, with strong leadership skills, work ethic, and highest level of integrity.
• Good driving record that meets insurance company standards
• Highly effective oral, written, analytical, and interpersonal skills.
• Ability to organize and prioritize work and meet deadlines.
• Ability to exercise good and cautious judgment and effectively interface with all types of people diplomatically.

Compensation

Salary	Highly Competitive Salary
Bonus	Yes

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Matching 401k - immediately vested Company Hotel Travel Benefits Medical Flex Spending Accounts

Employee Referral Program up to $5,000 Fantastic Work Environment Paid Vacation Paid Holidays Personal Leave An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #118059 — Director of Human Resources - Terranea Resort

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Terranea Resort
6610 Palos Verdes Drive South, Suite B Rancho Palos Verdes, CA 90275

Management

Managed by

Destination Hotels & Resorts - Englewood, CO

Property Description

Welcome to Terranea Resort Slated to open mid 2009, Terranea Resort gives one a sense of escape. Set in the grandeur of a Mediterranean estate on the magnificent Palos Verdes peninsula, the 582-room hotel includes guestrooms, suites, bungalows, Casitas and Villas and a host of world-class amenities. The classic California experience will continue through all the resort’s amenities including both the casual and fine dining restaurants; the bluff-side bar with unobstructed views to Catalina Island; the 25,000-square-foot oceanfront Spa with 24 treatment rooms, fitness facility, beauty salon and yoga studio; the nine hole, par 3 golf course on property; three swimming pools including the main pool with slide and children’s area, spa lap pool and oceanfront adult pool; 63,000 square feet of indoor meeting and event space and 75,000 square feet of outdoor venues with breathtaking ocean views; and an array of shopping boutiques. The Tranquility of a Place Apart Rising from a magnificent bluff along one of southern California’s most scenic and coveted coastlines, comes Terranea (ter-a-NAY-a). Located on the magnificent Palos Verdes peninsula, comes an exceptional resort that cares deeply for its environment, embraces its natural shoreline setting and promises to deliver a distinctive, classic California lifestyle experience. Gracing the former site of Marineland, Terranea Resort, and the Ocean Villa and Ocean Casita resort homes, embrace its setting. Dramatically perched above the Pacific on 102 pristine acres, and offering 270 degree oceanfront views, the vision for this amazing property encompasses four important connections: Sea, Nature, History, and Architecture. Terranea’s unparalleled setting and relaxed, gracious service set the stage for its unrivaled destiny to become California’s premiere coastal resort destination. Location This captivating retreat gives one a sense of being enveloped in a world of tranquility. Terranea is just 20 miles from both Los Angeles International and Long Beach airports, is within 30 minutes of many of the sights, culture and offerings of Los Angeles, one of the world's largest metropolitan areas and America's second largest city, and 45 minutes to the excitement of Orange County. Terranea is the first and only luxury oceanfront resort on the Palos Verdes peninsula and its presence establishes for the first time the Palos Verdes peninsula as a leisure and business travel destination. Spa & Fitness A blissful sanctuary, the Resort Spa nestles on the edge of the Pacific. This world-class wellness facility will feature an extensive menu of treatments and therapies. The Spa at Terranea will offer 24 treatment rooms in a 25,000-square-foot, state-of-the-art facility, including a fitness room, outdoor lap pool, hair salon and men's and women's private locker rooms with garden showers, sauna, and steam room. Golf A testament to today's preference for shorter courses, a nine-hole short course is an enjoyable test of one's skills calling for a few irons and about two hours of one's day. The course also features golf education and short game enhancement options. The Trump National Golf Course is located just three miles south on Palos Verdes Drive West. Tennis Two outdoor tennis courts are another way to fit some exercise into your day at Terranea Resort. It's a spectacular location with gentle breezes making court play a pleasure.

Why People Like to Work for Us

WHO WE ARE: Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business. OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts. Our associates are proud to work here!

Property Statistics

Number of rooms 400 Sq. ft. of meeting space 60,000

Food & Beverage Outlets

Restaurants  Casual/3 meal  Fine Dining  Other

Lounges  Lounge  Poolside

Amenities

Hotel Amenities
3 Outdoor Pools 2 Outdoor Tennis Courts
Spa Amenities
22 treatment rooms in a 25,000-square-foot state-of-the-art facility Fitness room	Outdoor lap pool Men's and women's private locker rooms with garden showers, sauna, and steam room

Internet Links

Terranea Resort http://www.terranea.com/

Destination Hotels & Resorts http://www.destinationhotels.com/

Lowe Destination Development ("LDD") http://www.lowedd.com

Map

How to Apply

Job #118059 — Director of Human Resources - Terranea Resort

Submit your Résumé or Job Application online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.