Sales Coordinator

Property: Detroit Airport Marriott Romulus, MI	Managed by: HEI Hotels & Resorts Norwalk, CT

Responsibilities for this Position

• The Detroit Airport Marriott offers a fast-paced, highly motivating environment.
• We provided excellent training programs that offer Management as well as Marriott brand training.
• Our wages are competitive with nearby hoteliers. We offer benefit packages, hotel discounts, and set a higher standard of excellence.
• Come experience our newly renovated 5 million dollar hotel.
• ===================================
• HEI VIEWS OUR ASSOCIATES AS OUR GREATEST RESOURCE, AND WE HIRE AND DEVELOP THE BEST.
• We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
• Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
• An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
• HEI Hotels & Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• >> FOR YOUR PHYSICAL & MENTAL WELLNESS:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• >> FOR YOUR FINANCIAL WELLNESS:
• Supplemental Life Insurance Coverage
• Spouse Life Insurance Coverage
• Child Life Insurance Coverage
• Short-Term Disability
• Long-Term Disability
• Matching 401(k) Savings & Retirement Plan
• Employee Discount Program by ‘YouDecide’
• Hotel Room Discount
• Vacation/Sick/Holiday Benefit
• JOB DESCRIPTION
• Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.
• Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
• Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.
• Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.
• Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
• Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• REQUIRED SKILLS
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co workers with their job duties and be a team player.
• Basic administrative knowledge such as business letters, formats and telephone etiquette.
• =========================================
• HEI Hotels and Resorts is an equal opportunity employer M/F/V/D

• Must live in the local area or within commuting distance.

Compensation

Wage	Highly Competitive Wage
Hours	Full Time, Permanent

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Dental Insurance Disability Insurance Life Insurance Medical Insurance Vision Insurance

Matching 401k Plan Company Travel Benefits An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #117865 — Sales Coordinator

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Detroit Airport Marriott
30559 Flynn Drive Romulus, MI 48174	Phone  (734) 729-7555 Reservations  1-800-228-9290

Management

Managed by	HEI Hotels & Resorts - Norwalk, CT
Owned by	HEI Hospitality

Property Description

Come experience our newly renovated 5 million dollar hotel. The Detroit Airport Marriott features the most advanced room package that Marriott has to offer: Granite countertops in bathrooms. Expanded shower curtains and tile in bathrooms. Solid wood furniture Digital thermostat Flexible arm lighting by bedside New carpet, wall vinyl, drapes, and bedding package High Speed Internet access We offer complimentary 24 hour shuttle service to and from the Detroit Metro Airport.

Why People Like to Work for Us

The Detroit Airport Marriott offers a fast-paced, highly motivating environment. We provided excellent training programs that offer Management as well as Marriott brand training. Our wages are competitive with nearby hoteliers. We offer benefit packages, hotel discounts, and set a higher standard of excellence. HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry. At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values. Join HEI and grow your career with the fastest growing hotel owner/operator in the world.

Property Statistics

Year built 1990 Last year renovated 2005 Number of rooms 245 Meeting rooms 8 Sq. ft. of meeting space 6,600 Banquet capacity 220 Number of employees 106		Our top markets    Transient  Corporate  SMERF Peak season 3rd quarter
Revenues ADR $128.00 Rooms Revenue $6.6MM F&B Revenue $1.6MM		Number of F&B outlets 2

Food & Beverage Outlets

Restaurants  Continental Breakfast Only  Dessert  Family  Fine Dining  Grill  Irish  Oriental  Pizza  Seafood  Steakhouse  Vegetarian

Lounges  Lounge

Amenities

Hotel Amenities
1 Indoor Pool 1 Fitness Facility 1 Gift Shop Business Center Concierge services	Dual Line Telephones High Speed Internet-All Rooms In-room coffee/tea Newspaper (Mon-Fri) Sun deck, whirlpool, Golfing nearby.
Spa Amenities
Fitness Center Exercise/Aerobics Gift Shop/Retail Restaurant	In room fitness - Incline mat - body wedge weights - free Body bands

How to Apply

Job #117865 — Sales Coordinator

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.