|
Security Officer
 |
Responsibilities for this Position |
|
- Named one of the Top 100 New Hotels in the World by Conde Nast Traveler, Hotel ICON is a luxurious downtown Houston hotel located at the heart of the city's legal and business districts.
- Designed by renowned San Francisco design firm Candra Scott & Anderson, this $35 million historic reinvention of the landmark Union National Bank building, built in 1911, features 12 stories of custom-designed period furnishings, opulent décor and original artwork.
- A top destination for discerning business and leisure travelers, Hotel ICON offers the finest amenities and personalized service.
- Enjoy the pinnacle of Houston culinary art at our new and exciting restaurant concept VOICE, spoil yourself with an appointment in our BALANCE Day Spa, or burn off stress anytime, day or night, at Hotel ICON's extensive Executive Fitness Facility.
- Hold a memorable and finely polished event, wedding or meeting in Hotel ICON's 5,000 square feet of elegant Houston event space.
- Whether you're coming to Houston for business or pleasure, Hotel ICON's central location, outstanding amenities, spectacular accommodations and dedication to upholding the highest standards of excellence in service and quality will encourage you to stay as long as you wish and come back again and again.
- Renowned for its style, elegance and charm, Hotel ICON continues to be featured world-wide as one of Houston’s hottest destinations.
- =====================
- As a participating team member, you will be enveloped by our family of associates as we continuously strive to offer stupendous service with both passion and finesse.
- We genuinely look forward to speaking with you about your credentials as they pertain to our environment and about our commitment not only to our guests, but also to our dedicated team.
- ESSENTIAL FUNCTIONS:
- Performs protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment.
- Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling as in performing CPR.
- Maintain order in the hotel, dealing with the welfare of guests, e.g., assisting with door lock challenges, coordinate expedient response to emergency conditions such as fire or safety hazards and threats to life and or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
- Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
- Observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
- Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
- Memorize and monitor life safety system installed on property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
- SUPPORTIVE FUNCTIONS:
- In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort.
- Check employee packages as they exit to ensure no food or (PROPERTY) property is being removed. Screen persons entering entrances for purpose and authorization.
- Receive, record and store lost and found items. Research and respond to inquiries from guests concerning status of items. Mail out claimed items to owner.
- Provide accurate information to inquirers for directions, hours of operation, etc.
- Escort guests and employees as required to parking lots, provide same for employees carrying house banks.
- Assist guests with door lock problems using moderately complex hand-held electronic apparatus.
- Other duties assigned by the supervisor.
|
Job Requirements |
|
- Must be a citizen of this country or possess a valid work permit.
- SPECIFIC JOB KNOWLEDGE, SKILL & ABILITY:
- The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Thorough knowledge of the layout of the building , function rooms, and some knowledge of the city and surrounding areas.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and create detailed reports with that information.
- Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
- Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Perform tasks requiring bending, stooping, kneeling and walking significant distances between and within buildings on the property.
- Ability to follow written and or verbal instructions.
- Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 200 lbs. Sufficient manual dexterity in hands.
- Ability to climb stairs and ladders at a rapid pace.
- QUALIFICATION STANDARDS:
- EDUCATION:
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
- High school diploma preferred.
- EXPERIENCE:
- Prior law enforcement, security experience or military experience preferred.
- Must be at least 19 years of age.
- LICENSES OR CERTIFICATES:
- CPR certification.
- First aid training preferred.
- APPEARANCE:
- Highly professional appearance, ability to maintain a neat, clean and well-groomed appearance (specific standards available)
Technical Requirements:
- Must live in the local area or within commuting distance.
|
Compensation |
|
| Wage | Highly Competitive Wage | | Hours | Full Time, Permanent
|
|
Benefits |
|
| Paid Vacation | Yes | | Personal Leave | Yes |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Matching 401k - immediately vested
- Company Hotel Travel Benefits
- Medical Flex Spending Accounts
|
- Employee Referral Program up to $5,000
- Fantastic Work Environment
- Paid Vacation
- Paid Holidays
- Personal Leave
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
|
|
How to Apply |
|
Job #117806 — Security Officer
Hotel Icon |
220 Main Street
Houston, TX 77002 |
|
|
Management |
|
|
Property Description |
|
About Hotel Icon
Named one of the Top 100 New Hotels in the World by Conde Nast Traveler, Hotel ICON is a luxurious downtown Houston hotel located at the heart of the city’s legal and business districts. Designed by renowned San Francisco design firm Candra Scott & Anderson, this $35 million historic reinvention of the landmark Union National Bank building, built in 1911, features 12 stories of custom-designed period furnishings, opulent décor and original artwork.
A top destination for discerning business and leisure travelers, Hotel ICON offers the finest amenities and personalized service. Enjoy the pinnacle of Houston fine dining at BANK, an award-winning restaurant, or socialize in Houston’s most seductive lounge, the Lobby Loft. Pamper yourself with relaxing massages, wraps and other indulgences at BALANCE Day Spa, or burn off stress anytime, day or night, at Hotel ICON’s extensive Executive Fitness Facility. Hold a memorable and finely polished event, wedding or meeting in Hotel ICON’s 5,000 square feet of elegant Houston event space.
Whether you’re coming to Houston for business or pleasure, Hotel ICON’s central location, outstanding amenities, spectacular accommodations and dedication to upholding the highest standards of excellence in service and quality will encourage you to stay as long as you wish — and come back again and again |
|
Why People Like to Work for Us |
|
WHO WE ARE:Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development.
Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size.
This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.OUR CULTURE:Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts.
Our associates are proud to work here! |
|
Awards |
|
Ranked by Global Traveler as 10 Best Individual Hotels in the United States
Four Star rating |
|
Property Statistics |
|
| Year built | 1911 |
| Last year renovated | 2004 |
| Number of rooms | 139 |
| Number of employees | 165 |
|
| | Computer software | | Fidelio, Micros, Delphi |
|
|
| |
|
Food & Beverage Outlets |
|
| Restaurants |  Fine Dining
|
| | Lounges | Lobby
|
|
|
Amenities |
|
| Hotel Amenities | - In-room whirlpool/Jacuzzi available
- Fitness Facility
- Spas
- Business Center
- Beauty salon/barber
- Concierge services
| - In-room coffee/tea
- In-room safe
- Minibar
- Newspaper (Mon-Fri)
- Turndown Service
| | Spa Amenities | - Fitness Center
- Salon Services
| |
|
Internet Links |
|
|
How to Apply |
|
Job #117806 — Security Officer
|
