Laundry Supervisor

Property: InterContinental Tampa Tampa, FL	Managed by: Destination Hotels & Resorts Englewood, CO

Responsibilities for this Position

• DESTINATION HOTELS & RESORTS is looking for an energetic, service-oriented Laundry Supervisor for our new hotel in Tampa, Florida, InterContinental Tampa. 1-2 years laundry experience including some supervisory training/experience is required.
• =========================
• The InterContinental Tampa is conveniently located in the Tampa Westshore business and shopping district, just three miles from Tampa International Airport and minutes from downtown Tampa and the Tampa Convention Center.
• The hotel is within walking distance to the Westshore Plaza Mall and just a short drive from International Plaza Mall. For sports enthusiasts, we're within five miles of Raymond James Stadium, home of the Tampa Bay Buccaneers; Legends Field, spring training site of the New York Yankees; and the St. Pete Times Forum, home of the Tampa Bay Lightning and numerous concerts and special events.
• Step inside the Intercontinental Tampa and enjoy the relaxed spirit of Florida's West coast.
• Enjoy fine dining at Shula's Steak House and relax in Shula's No Name Lounge.
• Enjoy spectacular views of Tampa Bay and a beautiful sunset from the ninth floor outdoor heated pool and exercise room.
• =========================
• The hotel is comprised of 322 guest rooms, 12,000 square feet of flexible meeting space including a 5,000+ square foot Grand Ballroom.
• =========================
• JOB OVERVIEW:
• Supervise and inspect the work of laundry staff to ensure a high level of quality and productivity.
• Clean and store hotel linens/uniforms in a timely, organized manner to ensure that hotel’s laundry and linen needs are met.
• DUTIES AND RESPONSIBILITIES:
• Supervise the daily activities of the laundry staff. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. Monitor performance, conduct retraining as needed, and make recommendations for disciplinary and other human resources-related actions. Alert management of potentially serious issues.
• Inspect the work of Attendants to ensure that appropriate chemicals are being used and that laundry areas are clean and in compliance with applicable regulations. Ensure that equipment is prepared and operational for the following day’s work.
• Document all guest requests for laundry services and assign to respective staff members for completion. Follow up on guest satisfaction as needed. Inspect guest laundry and linen and prepare for delivery.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Minimize waste within all areas of laundry.
• Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Routinely perform daily laundry and/or dry cleaning duties; receive soiled linens by bag, cart or chute from the floors, sort all articles by kind, color and degree of soil, inspect all laundry and linens and record all damaged or stained items, operate washers and dryers according to recommended capacity and other manufacturers’ guidelines, fold clean linens and store as appropriate, operate linen feeder, sheet folder, towel folder and table linen ironer machines.
• May assist with other duties as assigned.
• ===============================
• This job requires ability to perform the following:
• ===============================
• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• QUALIFICATIONS AND REQUIREMENTS:
• High School Diploma or equivalent plus 1-2 years laundry experience including some supervisory training/experience.
• Must speak fluent English.
• OTHER:
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading and communicating label instructions or paperwork.
• Basic mathematical skills are used occasionally.
• May be required to work nights, weekends, and/or holidays.

• Must live in the local area or within commuting distance.

Compensation

Wage	Highly Competitive Wage
Hours	Full Time, Permanent

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Matching 401k - immediately vested Company Hotel Travel Benefits Medical Flex Spending Accounts

Employee Referral Program up to $5,000 Fantastic Work Environment Paid Vacation Paid Holidays Personal Leave An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #117749 — Laundry Supervisor

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

InterContinental Tampa
4860 W Kennedy Blvd Tampa, FL 33609	Phone  (813) 286-4400

Management

Managed by

Destination Hotels & Resorts - Englewood, CO

Property Description

After a $20 million renovation, the Intercontinental Tampa will be the newest luxury hotel in the bustling, upscale Westshore business & shopping district. Centrally located in the heart of Tampa, the hotel is 3 miles from Tampa Airport and 5 miles from downtown and the Convention Center. The Intercontinental Tampa is conveniently located to area attractions including Raymond James Stadium, Legends Field, The St Petersburg Times Forum and the beautiful Gulf Coast Beaches. World class shopping and dining are all within walking distance of the hotel. The Intercontinental Tampa features 323 elegantly appointed guestrooms and 21,000 sf of newly renovated meeting space including two spectacular garden atriums; making the hotel the perfect location for meetings, events and social gatherings. Among the many amenities our guests enjoy are; wireless Internet access, flat screen televisions, fully stocked refreshment bars, twice daily housekeeping service, airline kiosks and concierge services. Enjoy snacks & refreshments in our lobby cafe, which includes built in business functionality to make it the ideal location for business or leisure. Relax with friends in Shula's Steak House or No Name Lounge where you will enjoy exceptional service in this world class restaurant created by legendary Miami Dolphins coach Don Shula.

Why People Like to Work for Us

WHO WE ARE: Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business. OUR CULTURE: Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels & Resorts. Our associates are proud to work here!

Property Statistics

Last year renovated 2007 Number of rooms 322

Food & Beverage Outlets

Restaurants  Steakhouse

Lounges  Lounge

Amenities

Hotel Amenities

Analog Dial-up Coffee/Tea Maker Phone with Voice Mail Work Desk w/ Lamp ATM/Cash Machine Bathrobe Beauty Salon CD Player Color TV Concierge Services Cordless Phone Desk Level Electrical Outlet Dry Cleaning Pickup/Laundry Free Morning Newspaper Delivered to Room Gift Shop Hairdryer Health & Fitness Center (On-Site) High-end Video Equipment High-speed Internet Access Ice Machine In Room Movies - Pay Per View In Room Movies - Premium Cable In Room Video Check-out

Internet Browser TV LANGUAGES SPOKEN BY HOTEL STAFF -Arabic, Croatian, Czech, English, German, Greek, Macedonian, Portuguese, Russian, Serbian, Slovak, Slovene, Spanish Microwave Oven Mini Bar Mini Refrigerator Newsstand Number of Phones in Room - 2 Outdoor Pool Safety Deposit Box available at Front Desk Same Day Dry Cleaning Scale Shoe Shine Sound System Speaker Phone Stereo Telephone Jack Adapter Available Turndown Service Cable / Satellite TV Two-Line Phone Unstaffed Business Center Video Rental Video Review / Checkout Wireless Data Connection WorldLink - Power and Phone/Internet Connector

Internet Links

InterContinental Tampa http://www.ichotelsgroup.com/h/d/ic/1/en/hotel/tpaha ?rpb=hotel&crUrl=/h/d/ic/1/en/hotelsearchresults

Destination Hotels & Resorts http://www.destinationhotels.com

How to Apply

Job #117749 — Laundry Supervisor

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.