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Convention Services Manager
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Who Will this Job Appeal To? |
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- An individual who is very detail and guest service oriented.
- Someone who enjoys coordinating group needs and solving problems.
- A person familiar with the needs of upscale groups.
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Scope of this Position |
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- In preparing for this position, candidate ideally will have worked in at least the following departments or positions: hotel sales
- This position reports to: Director of Sales
- Position will be required to work a varied schedule that may include evenings, nights, and week-ends.
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
- Maintain close contact with clients to determine set-ups, numbers attending, types of facilities required, meal arrangements, times, and any special needs.
- Contact clients to sell special amenities and/or extras to enhance their meetings.
- Create and present imaginative merchandising and up-selling.
- Work closely with all involved operating Departments to assure smooth delivery of all services.
- Ability to guide clients through property limitations.
- Excellent skills developing alternative approaches to meet client demands while staying within property profit guidelines.
- Exceptional follow-up
- Tour meeting rooms frequently to assure proper set-ups.
- Review all billings before submitting for processing.
- Promote wine and beverage sales.
- Know meeting room sets and A/V requirements
- Excellent written and oral communications skills with clients.
Managerial Requirements:
- Clear, concise written and verbal communication skills.
- Experience making presentations in front of groups.
- Maintain a good working relationship with guests, groups, and personnel from other departments.
Business Skills:
- Strong technical skills.
- Excellent time management skills.
- Strong organizational skills.
- Excellent knowledge of computers.
- Strong customer service orientation and skills.
- Excellent listening skills.
- Exceptional detail in follow-up.
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Compensation |
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Benefits |
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| Paid Vacation | 10 days after 1st year
15 days after 5th year
| | Paid Sick Leave | 5 days per year |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Free Parking
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- Matching 401-k
- Company Hotel Travel Discounts
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
- EOE/AA
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How to Apply |
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Job #117683 — Convention Services Manager
Marriott Waterford |
6300 Waterford Blvd
Oklahoma City, OK 73118 |
| Phone | (405) 848-4782 | | Reservations | (800) 228-9290 |
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Management |
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Property Description |
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The Waterford Marriott is not your typical hotel and can be considered the finest hotel in the state of Oklahoma. Located near Oklahoma City's most prominent neighborhood, Nichols Hills, the Waterford Marriott Oklahoma City is upheld to a higher standard. It is one of only three hotels in the state that have been awarded the "Four Diamond" award from AAA and the only to receive this honor twelve years in a row.
With the Hotel's boutique style it is the premier location for Oklahoma City's most lavish weddings. With 12,000 square feet of banquet space, several meetings or functions can be accommodated, as well.
It is the only choice when your travels bring you to Oklahoma City and Marriott Hotels.. |
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Awards |
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- AAA Four Diamond Award ~ 12 Years and counting . . .
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Property Statistics |
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| Year built | 1984 |
| Last year renovated | 2005 |
| Number of rooms | 197 |
| Meeting rooms | 7 |
| Sq. ft. of meeting space | 12,000 |
| Banquet capacity | 350 |
| Number of employees | 115 |
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| | Our top markets | |  Corporate
Transient
Group
| | Computer software | | PMS |
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| Revenues |
ADR | $120.00 |
Annual Revenue | $9.5MM |
Rooms Revenue | $6.3MM |
F&B Revenue | $2.8MM |
Recreational/Other | $0.4MM |
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| | Market share | 120% |
| Guest satisfaction rating | 88% |
| Number of F&B outlets | 2 |
| F&B revenues split |
Outlets
Banquets | 20%
80% |
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Food & Beverage Outlets |
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| Restaurants | Casual/3 meal
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| | Lounges | Lounge
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Amenities |
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| Hotel Amenities | - 1 Outdoor Pool
- In-room whirlpool/jacuzzi available
- 1 Fitness Facility
- 1 Health Club
- 1 Indoor Tennis/Racquetball Court
- 1 Gift Shop
- Business Center
| - Concierge services
- Dual Line Telephones
- Data ports
- High Speed Internet-All Rooms
- In-room coffee/tea
- Newspaper (Mon-Fri)
| | Spa Amenities | - Fitness Center
- Exercise/Aerobics
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Internet Links |
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How to Apply |
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Job #117683 — Convention Services Manager
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