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Banquet Manager
Join one of the fastest growing companies in the Hotel Industry today! Enjoy working in a beautiful hotel with fantastic, friendly, and service-oriented employees. |
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About the Management Team |
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Our experienced, diverse and professional management team is always ready to handle any situation. We work well together, have fun, and engage with our staff through open-door policies and a hands-on approach.
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Training We Provide |
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Orientation and Hilton Brand Training
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Who Will this Job Appeal To? |
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- An individual who enjoys busy Banquet Departments specializing in innovative set-ups and upscale menus.
- A person that enjoys working in a Banquet Department that is aggressively marketed.
- Someone who enjoys a property that aggressively sells social and other catering functions.
- Someone who wants to join a very progressive company.
- An individual looking for promotion.
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The Ideal Candidate for this Position |
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Enthusiastic, energetic, detail-driven candidate to lead and motivate the banquet staff to exceed guests' expectations.
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Scope of this Position |
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- Position will be responsible for supervising/managing/overseeing the following departments: Banquets
- In preparing for this position, candidate ideally will have worked in at least the following departments or positions: Banquets, F&B
- Requires a minimum of 2 year(s) of supervisory experience.
- Approximate full time staff under this position: 15
- Approximate part time staff under this position: 20
- This position reports to: Director of Food & Beverage
- Position will be required to work a varied schedule that may include evenings, nights, and week-ends.
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
- Experience supervising numerous banquets at the same time.
- Experience supervising a few banquets at the same time.
- Maintain a balance between floor supervision, administration, employee training and mentoring, and hosting/communicating with groups.
- Assure consistency in service through ongoing training.
- Coordinate meal and set up requests with appropriate Departments.
- Communicate with Stewards to insure smooth operation.
- Maintain written and verbal communications with Meeting Planners and Groups.
- Excellent communications with FO, Catering, and Sales.
- Be available during all major Banquet functions.
- Run energetic, informative daily lineups.
- Set up and oversee all banquet functions.
- Improve quality and consistency.
Managerial Requirements:
- Clear, concise written and verbal communication skills.
- Ability to sell concepts and ideas to management, peers, and employees.
- Ability to clearly and concisely present technical subjects.
- Maintain a good working relationship with guests, groups, and personnel from other departments.
- Demonstrate team building experience.
- Demonstrate ability to lead by example.
- Build morale and spirit.
- Participative management style.
- Use a "hands-on" approach to management.
- Abilities to inspire, train, and develop people for promotion.
- Instill a guest service attitude in all employees.
- Instill a "can-do" attitude in employees.
- Coach employees how to resolve and de-escalate conflicts.
- Instill a calm, organized approach in all situations.
Business Skills:
- Excellent time management skills.
- Work with limited support.
- Strong organizational skills.
- Good knowledge of computers.
- Strong customer service orientation and skills.
- Excellent listening skills.
- Exceptional detail in follow-up.
- Excellent cost control skills
- Follow/enforce company policies and procedures.
- Resolve problems.
- Assume responsibility/accountability.
- Excellent safety and sanitation skills.
- Understand security requirements.
- Create courteous, friendly, professional work environment.
- Provide overall direction, coordination, and ongoing evaluation of operations.
- Creative problem solving skills.
- Ability to quickly evaluate alternatives and decide on a plan of action.
- Think creatively.
- Teach suggestive selling techniques.
International Requirements:
- Must have proficiency in the following languages: English
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Benefits |
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| Paid Vacation | 10 days after 1st year
15 days after 5th year
| | Paid Sick Leave | 6 days per year |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Dry Cleaning/Laundry
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- Free Parking
- Matching 401-k
- Company Hotel Travel Discounts
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
- Bonus plan
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How to Apply |
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Job #117470 — Banquet Manager
Hilton Boston / Dedham |
25 Allied Drive
Dedham, MA 02026 |
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Management |
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Property Statistics |
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Internet Links |
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How to Apply |
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Job #117470 — Banquet Manager
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