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Front Office Agent
If you enjoy a working in an atmosphere that is fun and exciting, you will love working at Mondrian. |
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Why You Want to Work for Us |
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Mondrian represents a total departure from the norm and embodies an unwavering commitment to creativity and originality that defies the status quo and sets new industry standards.
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About the Management Team |
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Management team is fair, however, we are very firm on employees being accountable, considerate and flexible.
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What Our Employees Say About Us |
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"There is never a dull moment, something is always going on and the atmosphere is so alive and electric."
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Training We Provide |
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Knowledge and skill is power and we provide solid training for all new employees. Front Office Agents are introduced to several departments with cross training prior to their introduction to the front desk: PBX, Sales, Housekeeping, and Room Service.
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Typical Promotion Paths |
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Various Front Office Agents have been promoted to Sales, Security and The SkyBar.
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How a Person Can Make an Impact in This Job |
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Front Office Agents are evaluated based on their work performance (i.e. how they interact with guest of the hotel and fellow employees, and their ability to follow instructions).
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Who Will this Job Appeal To? |
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- Someone who is fun, exciting and loves customer service.
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The Ideal Candidate for this Position |
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The ideal candidate for this position would be an individual who possesses an engaging, dynamic and energetic personality.
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About the Boss |
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Front Office Agents report directly to Front Office Manager and Assistant Front Office Managers. The Front Office Manager has an extensive career in the hospitality industry and his experience and training range from front desk, pbx, reservations to management. Front Office Manager is very lively and believes that staff should enjoy the environment they're working and he will do everything possible to mentor and encourage staff.
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Responsibilities for this Position |
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- Checking Guest into Hotel
- Checking Guest Out of Hotel
- Making Reservations
- Providing information for guest
- Customer Service
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
- Must be willing to work a variety of day/night and weekend shifts.
- Must be able to work independently.
- Able to be on your feet for long periods of time.
- Excellent people skills.
- Must meet grooming standards.
- Meet/exceed customer expectations.
- Computer experience required.
- Must meet or exceed the team expectations.
- An energetic personality.
Educational Requirements:
- High School degree or equivalent.
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Compensation |
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| Wage | $12.25 - $15.00 per hour | | Hours | Full Time, Part Time
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Benefits |
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| Paid Vacation | 5 days after 1st year
| | Paid Sick Leave | Yes |
- Medical Insurance
- Dental Insurance
- Life Insurance
- Free Parking
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- Meals
- Employee Funded 401-k
- EOE/AA
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How to Apply |
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Job #116400 — Front Office Agent
Mondrian |
8440 Sunset Blvd
West Hollywood, CA 90069 |
| Phone | (323) 650-8999 | | Reservations | (800) 525-8029 |
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Management |
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Property Description |
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| Mondrian is a sophisticated, modern urban resort that captures the quintessential California lifestyle and reinvents the hotel experience. Located in the heart of West Hollywood on the world famous Sunset Strip, Mondrian is within steps of the most popular restaurants, shops and night life that Los Angeles has to offer and within minutes of the area’s many galleries, museums and local business communities. Home to the famous SKYBAR, ASIA DE CUBA and Seabar restaurants as well as agua spa. |
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Property Statistics |
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| Year built | 1959 |
| Last year renovated | 2008 |
| Number of rooms | 237 |
| Meeting rooms | 2 |
| Sq. ft. of meeting space | 1,200 |
| Banquet capacity | 1,100 |
| Number of employees | 480 |
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Food & Beverage Outlets |
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| Restaurants |  Fine Dining
Poolside
| Sushi Bar
Other
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| | Lounges | Lobby
Lounge
Poolside
Other
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Amenities |
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| Hotel Amenities | - 1 Outdoor Pool
- 1 Fitness Facility
- 1 Spa
- 1 Gift Shop
- Business Center
- Concierge services
- Dual Line Telephones
| - Data ports
- High Speed Internet-All Rooms
- In-room safe
- In-room refrigerator
- Minibar
- Newspaper (Mon-Fri)
| | Spa Amenities | |
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Internet Links |
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Map |
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How to Apply |
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Job #116400 — Front Office Agent
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