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Room Service Server
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Responsibilities for this Position |
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- Enjoy all the excitement, charm and culture of San Antonio while working at this beautiful AAA 4-diamond hotel.
- Experience the warmth and comfort of the grand hotel combined with the comfort and amenities of today's business hotels.
- The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall.
- This 410-room hotel features 37,000 sq. ft. of meeting space, with a grand ballroom and exhibit hall.
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- The Crowne Plaza San Antonio Riverwalk offers a fantastic work environment.
- Many of our associates have worked at the hotel since it first opened, almost 10 years ago and we experience very little turnover, because we take care of our staff.
- We offer many great benefits including free meals during working hours, 401(k), vacation, sick, and holiday pay, health and welfare benefits, and hotel discounts, just to name a few.
- If you desire to grow in a long-term career in the hospitality industry, come grow with us.
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- HEI VIEWS OUR ASSOCIATES AS OUR GREATEST RESOURCE, AND WE HIRE AND DEVELOP THE BEST.
- We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
- Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
- An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.
- HEI Hotels & Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
- FOR YOUR PHYSICAL & MENTAL WELLNESS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- FOR YOUR FINANCIAL WELLNESS:
- Supplemental Life Insurance Coverage
- Spouse Life Insurance Coverage
- Child Life Insurance Coverage
- Short-Term Disability
- Long-Term Disability
- Matching 401(k) Savings & Retirement Plan
- Employee Discount Program by ‘YouDecide’
- Hotel Room Discount
- Vacation/Sick/Holiday Benefit
- JOB DESCRIPTION
- Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
- Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
- Set up and deliver all VIP amenities.
- Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
- Complete all shift sidework as outlined in the hotel’s operating policies and procedures.
- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
- Perform all cash handling responsibilities in accordance with company policies and procedures.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
- REQUIRED SKILLS
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule.
- Ability to transport large trays weighing up to 30 lbs.
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- HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
Technical Requirements:
- Must live in the local area or within commuting distance.
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Compensation |
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| Wage | Highly Competitive Wage | | Hours | Full Time, Permanent
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Benefits |
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| Paid Vacation | Yes | | Personal Leave | Yes |
- Dental Insurance
- Disability Insurance
- Life Insurance
- Medical Insurance
- Vision Insurance
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- Matching 401k Plan
- Company Travel Benefits
- An Equal Opportunity Employer
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
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How to Apply |
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Job #115182 — Room Service Server
Crowne Plaza Hotel San Antonio Riverwalk |
111 Pecan Street East
San Antonio, TX 78205 |
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Management |
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Property Description |
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Enjoy all the excitement, charm and culture of San Antonio while staying at this beautiful AAA 4-diamond hotel. Experience the warmth and comfort of the grand hotel combined with the comfort and amenities of today's business hotels.
Located near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA, the hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, A Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center.
This 410-room hotel feature 37,000 sq ft of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with High Speed Internet Access with Wi-FI (wireless) access in the public areas.
We feature valet and self parking for all guests and meeting attendees.
The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. Pet Friendly hotel. |
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Why People Like to Work for Us |
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HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry.
At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values.
Join HEI and grow your career with the fastest growing hotel owner/operator in the world. |
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Property Statistics |
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| Number of rooms | 410 |
| Sq. ft. of meeting space | 40,000 |
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Food & Beverage Outlets |
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| Restaurants |  Casual/3 meal
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| | Lounges | Lounge
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Amenities |
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| Hotel Amenities | - Bathtub
- Cable / Satellite TV
- CD Player
- Coffee Maker
- Color TV
- Concierge Services
- Connecting Rooms
- Crib
- Fitness Facility
- Free Morning Newspaper Delivered to Room
- Hairdryer
- High-speed Internet Access
- In Room Movies - Pay Per View
| - In Room Video Check-out
- In Room Video Games Available
- Individually Controlled Air Conditioning
- Iron / Ironing Board
- Phone with Voice Mail
- Private Bathroom
- Separate Hanging Closet
- Two-Line Phone
- Valet Service
- Video Review / Checkout
- Work Desk w/ Lamp
- WorldLink - Power and Phone/Internet Connector
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Internet Links |
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How to Apply |
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Job #115182 — Room Service Server
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