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Front Desk Agent
Lake Oswego's only full service hotel. A great place to work. |
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Who Will this Job Appeal To? |
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- This position will appeal to someone looking for a great opportunity in the industry. We seek an energetic, positive, and outgoing candidate for this excellent opportunity to break into an exciting career in the Hospitality Industry.
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Responsibilities for this Position |
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- Be knowledgeable of all duties performed by the Front Desk Clerks, Guest Services staff and PBX Operators.
- Checking guests in and out, answering questions, coordinating with concierge and bell staff.
- Run all evening reports, i.e., Downtime, Non-Guaranteed Reservation Cancellations, etc.
- Respopnsible for reservation calls made directly to the property during all hours.
- Handle guest problems/complaints, keeping MOD informed or deferring guests to MOD for handling.
- Ensure that all hotel policies and procedures are followed.
- Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor.
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Job Requirements |
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- Must be a citizen of this country or possess a valid work permit.
Technical Requirements:
- Must live in the local area or within commuting distance.
- Must be willing to work a variety of day/night and weekend shifts.
- Must be able to read, write and speak English.
- Must be able to work independently.
- Able to be on your feet for long periods of time.
- Able to lift at least 50 pounds.
- Excellent people skills.
- Must meet grooming standards.
- We provide a substance free environment. Substance testing is mandatory.
- Meet/exceed customer expectations.
- Computer experience strongly desired.
- An energetic personality.
Educational Requirements:
- High School degree or equivalent.
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Compensation |
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| Wage | $9.00 - $11.00 per hour | | Shift | Split | | Hours | Varies
Full Time, Part Time
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Benefits |
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| Paid Vacation | Yes | | Paid Sick Leave | Yes |
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Free Parking
- Meals
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- Employee Funded 401-k
- Educational Assistance
- Profit Sharing
- Company Hotel Travel Discounts
- An Equal Opportunity Employer
- EOE/AA
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How to Apply |
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Job #114072 — Front Desk Agent
Crowne Plaza |
14811 Kruse Oaks Blvd
Lake Oswego, OR 97035-8600 |
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Management |
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| Managed by | The Dow Hotel Company - Seattle, WA |
| Owned by | The Dow Hotel Company and PD Portland Associates LLC |
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Property Description |
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Lake Oswego's only full service hotel!
Great location in prestigious Lake Oswego, just seven miles from Downtown Portland and close to Beavertons High Tech area. Lewis and Clark College, Northwestern School of Law and Porltands Convention Center are minutes away. F&B
Basil's Kitchen feature mediterranean cuisine with Fresh Northwest seafood. Our Lounge features a big screen T.V., complimentary billiard table, signature cocktails and award winning Oregon Wine Selection and Micro Brews on tap.
The hotel offers the latest Crowne Plaza sleep zone with brand new super comfortable beds, high thread count sheets, great pillows and European style duvets. A private concierge level with level with and keyed access, great meeting space and indoor/outdoor pool and fitness center round out the great offerings of this hotel.
A renovation of the lobby and meeting space was done in early 2005. A great place to work! |
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Awards |
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| Quality Excellence Award Winner |
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Property Statistics |
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| Last year renovated | 2004 |
| Number of rooms | 161 |
| Meeting rooms | 4 |
| Sq. ft. of meeting space | 3,000 |
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| | Our top markets | |  Corporate
Transient
Group
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Food & Beverage Outlets |
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| Restaurants | Bistro
Casual/3 meal
| Mediterranean
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| | Lounges | Lounge
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Amenities |
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| Hotel Amenities | - 1 Indoor/Outdoor Pool
- 1 Fitness Facility
- 1 Gift Shop
- Business Center
- Concierge services
| - Dual Line Telephones
- Data ports
- High Speed Internet-All Rooms
- In-room coffee/tea
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Internet Links |
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How to Apply |
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Job #114072 — Front Desk Agent
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