Food Server

Property: Atlanta Marriott Norcross Norcross, GA	Managed by: HEI Hotels & Resorts Norwalk, CT

Responsibilities for this Position

• Restaurant- Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the Point of Sale procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
• Banquets- Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Merritt Hospitality high standards of quality.
• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• Must be a citizen of this country or possess a valid work permit.
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, serviceware and menu items.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage and toast equipment.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to operate a keyboard and learn Point of Sale procedures.

• Must live in the local area or within commuting distance.

Compensation

Wage	Highly Competitive Wage
Hours	Full Time, Permanent

Benefits

Paid Vacation	Yes
Personal Leave	Yes

Dental Insurance Disability Insurance Life Insurance Medical Insurance Vision Insurance

Matching 401k Plan Company Travel Benefits An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

How to Apply

Job #111367 — Food Server

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.

Atlanta Marriott Norcross
475 Technology Parkway Norcross, GA 30092	Phone  (770) 263-8558

Management

Managed by

HEI Hotels & Resorts - Norwalk, CT

Property Description

Set in Technology Park northeast of downtown Atlanta. The Marriott Norcross is conveniently located to General Electric, Nextel, Digital Insight, Ciba Vision and AT&T. The Hotel features 218 guest rooms including a concierge level, four suites, indoor pool and health club. Enjoy casual dining at Chile Lime open for Breakfast, Lunch and Dinner starting at 6:30 a.m.. Room service is also available. The Norcross Marriott is equipped with 4500 square feet of meeting space along with a business center. Whether you have a business meeting or are planning a family vacation at Stone Mountain, Six Flags, or enjoying a sporting event, the Marriott in Norcross is the ideal location.

Why People Like to Work for Us

Our associates enjoy an environment that is fun, energetic and where everyone knows each other. We create a workplace where everyone works together to establish business relationships in which everyone fits, feels accepted, has values and contributes. Discover a team that is always looking for ways to do things better. We provide our associates with the training and authority to make decisions in a positive, supportive environment. We provide you the flexibility to create your own career path. We have a strong emphasis on promoting qualified internal candidates and maintaining an environment that fosters and supports career development. As a full-time associate, you will be eligible for a wide variety of benefits that include medical, dental, vision, voluntary life, supplemental life, disability insurance, employee meals, vacation, room discounts, and an outstanding 401(k) retirement savings plan. Isn't it everything you have been looking for in an employer? HEI Hotels & Resorts is a cohesive team creating a legacy as the leading private hospitality owner/operator driven to be recognized by our associates, guests and investors as continually setting a higher standard of excellence. With 28 hotels nationwide under well-known brand names such as Westin, Marriott, Sheraton and Hilton, we are lead by some of the most respected minds in the industry. At HEI, we are committed to associate development. In order for us to be successful, we need to attract, train and retain the best associates in every market in which we operate hotels. We are dedicated to creating a culture of high energy, high performance, and high integrity with a real commitment to the people who embrace our vision and values. Join HEI and grow your career with the fastest growing hotel owner/operator in the world.

Awards

Mobil Travel Guide Stars: 3 AAA Diamonds: 3

Property Statistics

Number of rooms 222 Meeting rooms 9 Sq. ft. of meeting space 4,582

Food & Beverage Outlets

Restaurants  Casual/3 meal

Lounges  Lounge

Amenities

Hotel Amenities
Indoor Pools Health Clubs Spas: Nearby Laundry valet Gift shop/newsstand Fax, copying PC available Printer available Safe deposit box at front desk Rental car desk: Hertz Work desk with lamp Voice mail	Data ports on phone High-speed internet access provided by STSN TV with remote control Cable/satellite TV All-news channel In-room movies Newspaper delivered (Mon-Fri) Refrigerator available Complimentary in-room coffee Iron and ironing board Hairdryer Cribs available

Internet Links

Atlanta Marriott Norcross http://marriott.com/property/propertyPage.mi?marshaCode=ATLCP

HEI Hotels & Resorts http://www.heihospitality.com

How to Apply

Job #111367 — Food Server

Submit your Job Application or Résumé online Build your resume and manage your career search online with the Hospitality Online Career Toolkit — it’s free, and confidential.